Hickory Tavern

A small hiccup at the beginning of our visit was quickly forgotten by the great service we had after. The food was great, hot, tasted wonderful. We shared 2 dishes & we were completely stuffed when we left. We had fun playing the trivia team game.
They have games every Tuesday night starts BF around 7:30 & the top 3 winners get gift cards for the restaurant. 1^st $ 25 #2 $ 15 $& #3 $ 10
This was a great experience & we will return.

Always enjoy service an food here! Food is great the bar is always full and efficient. Tvs on every wall, now that’s a crazy thing but I guess everyone gets to watch one at least. It spoils it patrons rotten. The food is at a great price and it is nice that Indian land which is Lancaster county finally has a decent restaurant in its realm.

We have frequented many of the other locations and still do but this location just opened closer to our home. Have been here twice first time was not so good because it was too cold in the restaurant however the food and service were ok. Second round the food was hot and cooked to perfection. Service was great friendly prompt. Im sick of going to cruddy restaurants, thanks guys for another great meal.

Daniel was very pleasant and hospitable while being behind the bar!!! It was a pleasure seeing someone so devoted even though they were working on Christmas Eve. The food has always been a plus too!!!

Worst customer service ever. The last time we were here we asked for just chicken tenders. We only wanted a few and didn’t want a side. We were told — that can’t be done. Really, you have it so why not? The bartender at the time suggested that we order the kids tenders. We did not at this time but this past week I ordered that and as the bartender brought me my order he told us the kitchen manager said to charge us more money. We asked to speak to him to find out what was going on & he wouldnt speak with us. This says a lot when you’re recommended something, then say you can’t have it and in the end they rather throw your order away and let the customer walk away! Great customer service!

The service was very slow. It took almost an hour to receive our appetizer from the time we sat down. The food was very bottom of the barrel, not like the other locations in the Charlotte area. Our family will not be returning to this restaurant location.

Ate there last Sunday. As usual, good food, great service. Our server, Bren, was exceptional. Beer was super cold, just the way I like it.

New Hickory Tavern going through grand opening pains. I expect the level of service and wait times to be much improved over the next several months. The waitstaff has been great and the manager even threw in free apps for when we waited a while for our food. Been here 3 times and continues to improve. The food is always good (above avg.) and enough TVs to give you neck cramps.

French dip and grilled buffalo chicken sandwich were excellent. Staff was superb and have no complaints. Great atmosphere.

Takeout took 30 minutes after 8pm on a Tuesday. No apologies. I’ll let the food speak for itself. Photo attached. Yuck.

This location has been open for a few months now and I’ve been 2 or 3 times. I’ve been to plenty of Hickory Taverns before and I think even won the esteemed «Duke» title of the Ballantyne location a few times. Since this one is right down the road from me we went Saturday night with a party of 7.
Start off with the décor. Nice. Plenty of TV’s and gives you a great vibe upon walking in. Nice greeting station to welcome you which last night, was manned by 2 young gentlemen. Party of 7 eh? Do you want to sit at the bar? No, I don’t with 3 young kids. Try again. We watched these 2 clueless young men sit plenty of other people while we waited for what seemed like 4 hours, but was actually 1 hr 15 minutes. Way too long. I understand there’s going to be a wait for a large party but these kids had no clue how to work the room and turn tables. Oh, and since it was raining they weren’t seating the outside patio area because it flooded. Sounds like a redesign is in order because they lost about 15 tables due to poor design.
We finally sat down which was a good thing because I was about to ask for BBQ Sauce to apply to my shoe I was so hungry. We started off with the pretzels from the street food menu and the stuffed potato appetizers. Both were good. I had one of the best burgers I’ve had in quite some time, so I definitely recommend a burger. They cook them Medium Rare when asked which is an added bonus. My wife had the shrimp tacos which were poorly prepared and tasteless. Shrimp, iceburg lettuce and watery pico, in this day and age with all the other creative options I’m surprised. Iceburg lettuce? Who does that?
Anyway. Since there are no options in Indian Land this location will stay in business. They really need to work the kinks out to make it a great experience.

Seemed like we waited a while for our tavern chips but the manager brought them out… said he didn’t like the looks of the first batch and made them do over. Worth it. They were hot and crisp and great. Our chicken tenders and wings were awesome. The place was loud and packed with Sunday football fans. Way better than than the HT we have at home!

Yesterday was the 4^th or 5^th time being here and even though service has gotten better, the amount of food that is served on the plates have significantly decreased in size. A side of fries was a tiny plate of 10 thick cut steak fries for $ 3.50! Turkey Melt was ¹⁄₃ the size from opening day. Maybe the bread changed but it was much smaller. They also had newer large flat dishes, but it makes all the food appear smaller. If this doesn’t change, will not be going back. The bill was $ 48 for 2 beers, 1 malbec, 12 wings, 1 turkey melt and 1 side of fries. Not worth the money.

Kids meals were good, much better then mine. My burger was broken it was supposed to be mushroom and onion but two mushrooms and a few onions. Service great! Timisha was awesome! Was surprised the ¹⁄₃ of all the people in the full restaurant were kids and out of the 12 TVs none were on kid friendly shows.

Went to this new restaurant on Sunday night, we’re finally seated after 45 minutes. Our waiter told us that although there were plenty of empty tables, the kitchen couldn’t keep up and that was the reason for the long wait. We ordered our food and it was delivered after a reasonable amount of time. Service was good, and the food was good as well. The salad was excellent. Only problem was miscommunication with our waiter and a bill that was definitely on the high side, particularly for a sports bar. We had one order of chicken tenders, an appetizer, and two salads and with the tip, our bill was almost $ 50.00. For the money we spent, we could have had a nice steak dinner, and will next time. Prices way too high for the quality and amount of food, I highly doubt we will be back.

Food was fine. Service meh. Waited too long for the waitress to pick up my card. And they charge for extra pita bread… Really? That pita bread really was going to set you back? Maybe you should give more pita bread with the appetizer to begin with. Also let me know that it is going to be an extra charge so I can say no.

As I write this review, I’ve been waiting for a table for 45 minutes but am looking at a half empty restaurant. This location of Hickory Tavern has just opened and the management apparently wasn’t prepared. I’ve been told that the kitchen staff «doesn’t know the menu yet» and is backed up, and so they’re delaying seating for 45 minutes to allow the kitchen to catch up. I anticipate the kitchen manager and GM will both be getting a pink slip after this weekend! Major fail.