This deli was highly recommended from a friend of mine so I thought I I would give it a try. A friend and I came for lunch one afternoon. We were extremely disappointed for numerous reasons. Where do I start? 1. We walked in, being first timers we really didn’t know the process. Meaning do we order up front? Is there table service? We stood there confused for several minutes before someone finally came out and let us know we could sit. Menus were on the table.(Dirty tables) I ordered half a BLT and half of their famous chef salad. My friend ordered the same chef salad but a large as well as a sandwich to go. List of problems. 1. All of the food arrived in basically a plastic tray(one you would serve fries in) with a piece of wax paper over it. This is what the salads were served in! Not on actual plates but in a plastic tray with holes in. With wax paper to I assume cover these holes. This made it really hard to eat a salad. As you have to cut things in a salad. Impossible to do when you are working without an ACTUAL plate! This brings me to the other issue… 2. We didn’t get actual silverware either. We were given plastic forks and knives to try to cut up our salads in our make shift bowls. Again impossible! 3. Next, the salad itself. When I order a chef salad you expect ham, turkey ect. Which we received. However instead of chunks or strips of meat we honestly were given large slices of meat. Like you would get on a sandwich. An entire slice of meat we were unable to cut up due to the description above. The lettuce was as well in very large pieces. Unable to cut up again. 4. Last would be my BLT which I was soooo looking forward to. Well I was sadly disappointed. What a shocker! There was one tiny tomato, two slices of lettuce(oddly enough they were small slices which would have been perfect for a salad, haha) the worst part was the bacon. You would expect slices of bacon. I mean I got inconvenient slices of meat in my salad right? Nope. I got a small smattering of crumbled bacon. Why on earth would you put crumbled bacon on a sandwich?! Disappointment In closing I would not recommend this deli to anyone I know. I ended up just taking my salad home so I could eat it with real silverware and a real plate. For the record we did ask for real dishes. We were advised they did not have these. However I know they serve breakfast and can’t imagine how they would be able to serve a full breakfast. Especially grits which is on the menu without real plates! It’s just a no go
Elsie H.
Classificação do local: 1 Fort Mill, SC
I ordered ham, salami(that I had to pay 2.00 extra for) provolone, lettuce, tomato oil and vinegar We also ordered the grilled chicken salad No brainer, not so much The chicken was frozen pre made mystery meat too With a weird mustard base on it I got fatty ham, some type of mystery meat I don’t know it it is their version of salami or it was Bologna??? No lettuce, no tomatoes and it was ½ cold a soggy I do not recommend this place
Tina H.
Classificação do local: 4 Charlotte, NC
Pretty good stuff. Cute place, very simple. Super sweet staff, yummy sandwiches. Great lunch go to.
Jason A.
Classificação do local: 1 Fort Mill, SC
There’s so many things going wrong at this deli. I’m a first time customer and typically give the benefit of the doubt but in this case I don’t see this being an isolated problem. It’s pretty typical of smaller businesses to overlook these things so I’ll make my opinion clear. 1. Every customer that walks in your doors needs to be greeted, not asked«is this for here or to go. «You should ask the customer if they’ve been to your place and ask them if they have questions about the menu». * The lady working there was flustered because«they got slammed» and was out of breath and kinda just in a manic state. It was very uncomfortable to witness. 2. #checkyourwork … After ordering I took a seat, there was another gentleman standing next to me that had already been waiting on his food. Looking towards the kitchen you could see the manic lady pass a to-go bag to a worker and sort of point in our general direction, so the worker promptly brought it to me and said thank you. The guy that was waiting and I kinda looked at each other and I double checked to make sure it wasn’t his food… turns out it was. That was an unnecessary error that could have been avoided. 3. Who was the genius that decided you shouldn’t have a self-serve drink station? It’s about the most asinine thing I’ve ever seen that a small staffed deli would dedicate work force to making drinks, complete waste of resources. I asked for a refill before I left but due to you being too busy, that clearly didn’t happen. I served myself, so thanks. 4. The food… I ordered the giant or epic or whatever the heck size it’s called… supposed to be HUGE. Lol, it was smaller than a regular firehouse sub. For the money I felt like I got taken advantage of. Oh, and thanks for the wilted lettuce side salad… I had two bites of that before it went in the trash. A complete and total nightmare of an experience. I wouldn’t step back in your doors if someone else was paying. Your deli is rubbish.
Geoffrey W.
Classificação do local: 5 Charlotte, NC
Their Roast Beef marinate is real good and flavorful. The 95 sauce is a must. Service has always been great. On a recent time they botched my order(never happened before), but more than made up for it by driving me over the correct order and throwing in some of their amazing salted caramel brownies. I don’t think they even offer delivery, but they were willing to make their customer happy. I can get pretty grumpy when I’m hungry and I believe it was the owner that took care of me that day.
Jessica R.
Classificação do local: 2 Indian Rocks Beach, FL
I am not sure if I ate at the same restaurant as all of these other reviewers. My husband and I came in for a first visit for dinner tonight and were supremely disappointed by what we received. We have been to some really great delis before and this wasn’t even a particularly good deli. The only reason I am giving it a 2 instead of a 1 star is because the server was very friendly and the food came out quickly. When we were choosing a table, we had to move 3 times because all of the tables had crumbs and droplets of sauces on them. But, dirty tables aside, the food was the major disappointment. When you think of a sandwich from a true deli, you think of piles of meat. In fact the menu at Groucho’s even has the words«piles of» in many of the sandwich descriptions. Yet when our sandwiches came out the meat was super slim. We looked at each other as if to ask if we were being punked. I could have made both of these sandwiches at home for half the price of one of them at Groucho’s. My turkey sandwich was very sad. It had maybe 4 pieces of turkey and one leaf of lettuce on a squishy sesame seed hamburger bun. My husband had the international dipper which had an equally sad amount of meat on it. We agreed that the 500 calorie turkey sub at Firehouse has more meat on it than Groucho’s turkey sandwich. To top it off, the meat quality was poor. It has that slimy over processed texture of the store brand meat in the deli case or that turkey that comes in the 99 cent packet in the cooler case with the other sandwich meats. It certainly did not have a turkey texture. Needless to say, we will not be back.
Jimmy G.
Classificação do local: 4 Charlotte, NC
Very good! I’ve been waiting for a deli lime this where you can walk in and order a great sandwich without it having to be a sub. I got the tuna tomato cheese melt on toasty white bread. The special sauce is a tangier version of big Mac sauce(1000 island). Nice place for lunch or a low key, simple dinner. Look forward to going again.
Danielle W.
Classificação do local: 5 Fort Mill, SC
The staff was very nice, service was quick, and the restaurant was clean! My husband had a BLT and said it was really good, I had chicken salad on pumpernickel… Yum! And the check was less than $ 15! Very nice find for a quick deli lunch! Will be back! :)
A J.
Classificação do local: 4 Charlotte, NC
Great service and portions. Nice variety on the menu too. Hubby had the meatball sub and said it was the best he ever had. I had the turkey lite(i think they call it a white moose or something) it was good too and came with pretzels(I’m on a diet). Kids liked the hotdogs and cookies. We’ll come back and dig into the menu some more.