Palisade Bagel

Living nearby, I have been to Palisade Bagel a couple of times. Not one of the times did I have a perfect experience or even remotely close to a pleasant experience. The first time I went, I was charged for an extra breakfast wrap that I did not even order. After arguing with the cashier, she refunded me the money ($ 7 i think). The second time I went, my bagel was not even toasted. Both times, my orders were fixed so I decided to give it another shot. Yesterday I went in and ordered a sesame bagel with veggie cream cheese. It was fairly busy but not overwhelming. A man came in saying that his order was wrong and gave back the bagels. I was promptly asked by the man behind the counter if I wanted the plain bagel with veggie cream cheese that was just returned so that I could get my order quicker. First of all, NO i do not want a bagel that has left the shop and been god knows where. And second, it was not even the type of bagel I ordered. I thought this was extremely unprofessional and unsanitary.
Today I was in a hurry with a friend, we thought we could stop in for some mediocre breakfast sandwiches but wow was I wrong. After standing in the short line, I ordered my breakfast sandwich first. Usually I am asked my name for the order so they know who to give it to. but today the woman just kept looking up at me and writing something in Korean in the corner. of my order slip. Not exactly making me feel comfortable that Im sure she was describing me for the order. My friend ordered from the second cashier. same exact order. As we sat nearby and waited for the orders to come out I saw some things that make it hard for me to ever come back. The cashiers wear one glove on one hand and leave their other one free. Im assuming one for the money they handle and one for food. YET THEY TOUCH BAGELS AND MONEY WITH THE SAME HANDS. No washing in between or glove change. The same man that asked if i wanted the bagel from someone elses order did something even more disgusting. After an upset customer returned their food for being overcharged (by $ 10) and the order being completely wrong. the man put the bagels back in the bins behind the counter (once again after the food had left the store) and folded up the USED bag and put it back in the pile of clean bags. My bagel came out a couple of minutes after ordering. but my friends bagel came out about 10 minutes later. Other people who ordered after her were given their bagels before she ever got hers. This place is a joke. Unsanitary, unprofessional, slow and the bagels are not even that good. Ill be sure to let everyone I know about my experiences here and never come back myself.

I always come here every morning for a bagel and a drink because I work a few buildings down and let me just say it’s one of the best tasting bagels I’ve tried! They have flavoured cream cheese and that’s always a plus in my book! I always get everything toasted with scallion cream cheese. But, today I took a risk and got the lox cream cheese and let me just say I do not regret it one bit. Packed and busy always but manages to get my bagel correct every time. Also, love the owner! She’s great~

Location: good
Value: –2 stars (that’s MINUS two stars)
I am sorry, $ 21 for two bagels with lox and cream cheese is way too much)
Service: slower than Bridgegate traffic and no smiles whatsoever.
Getting two chewy bagels with lox and way too much cream cheese was the start to a day-​long stomach ache for me and a buddy. Had to scrape off most of the cream cheese to make it palatable– there was enough scraped off for a third bagel!
Second time there and definitely the last.

The food is good. But I’ve had enough. I stop by on my way to school because it’s convenient. I also don’t have time to check my order or go back to complain. With that being said the owner doesn’t understand English very well so there’s a language barrier issue but I clearly see her writing my order down correctly (after repeating it slowly several times) yet somehow gets my order wrong. I’ve gotten charged for things like avocado, turkey… etc but when I sit down to eat, it’s missing. I understand mistakes happen but today I picked up a w. w flagel toasted with cc (made by the Spanish lady) omw to school and was disgusted and feel I should not pay over 3 dollars for something that looks like crap. How did they even expect me to eat this? These people need listening skills and consistency.

Firstly, I called this morning at 10:05am for a breakfast delivery. The woman who answered the phone sounded pretty annoyed when I said, «I want to place an order for delivery». When I reiterated what I just stated her attitude changed a tad. I ordered from the old menu. 2 Egg whites, mushrooms, peppers. A side of Bacon and a side of sausages (2). And a bagel with bacon and egg. $ 19.55 is my total!!! WTF??? I could easily go to a brunch spot on a Saturday in Williamsburg and eat to my hearts delight on $ 19.55. I was confused as to why the price was so jacked up, the delivery guy was so kind to call and inquire about the price. It was honestly too pricey for this crap! And not too mention… My hash and eggs came with the fork and knife in the box as shown in the photo. Hash looked like they potatoes were cut for making stew. The sausages were that of Mc Donald’s style. Not what I expected!!! The menu looks cheap but I honestly don’t know how it racked up to $ 19.55. Would I try this place again? I highly doubt. Lastly my food was delivered at 10:45am.

Do not recommend this place.
They get orders wrong, service is frustratingly slow at times, and they don’t have egg bagels often!
Today, I ordered a whole wheat bagel toasted with cream cheese. I wait for a while, and another guy orders a plain bagel with cream cheese. He gets his bagel right away! Finally, I get my bagel. But when I unwrap it later, it’s not toasted. Ugh.
Much prefer the place near Big Red Tomato on Anderson Ave.

Awesome sandwiches and great service. They remember you every time you come in and greet you! You should order the Turkey Avocado BLT for lunch!

This place rarely, if ever, gets my order right. They always miss a detail. For instance, if you ask for a bagel scooped and toasted, they’ll forget to scoop, or toast. If you ask for veggie cream cheese, you might get regular, if you ask for lettuce, you’ll get tomato, etc. It’s consistent in that it is inconsistent all the time. I give two stars because the food is actually good! Bagels are delicious, especially if you’re early. But, their costumer service and their terrible preparation keeps me from returning.

absolutely delicious… the bagels are AMAZING… totally addicted to their whitefish salad… unbelievable soup… omelets; wraps; my go to place for EVERYTHING… fresh; hot delicious… friendly people behind the counter… the ONLY place to go to for breakfast or lunch…

Multigrain bagel was dry. While wheat was ok. Apple cranberry tuna was not good was kind of sour. Coffee was very weak. And health inspector was there while I was and told them they have 2 weeks to fix issues. Anyhow counter girl was Mia when I had to pay,

I always pass by this place every single day on my way to work. I have always been curious about this place because it always seems busy. I finally got a chance today. I was running errands on no breakfast and I just happened to pass by and couldn’t pass the opportunity. Asked for my usual, coffee with a cinnamon raisin bagel… toasted with jelly. Omg, soo good. I absolutely loved it. I wish you could pay with a card, minimum is $ 10. I never ever carry cash. I had to call the bf to come in and pay, lol. It worked out! I will be back.

if you’re in the fort Lee area you must check out this place. It has the best bagels and everything else for breakfast and lunch. (their selection of breakfast is awesome) The quality of products and the service are the best with a speedy customer service but without compromising the quality of their dishes.

My goto place for breakfast and lunch. They have the best bagels in the area along with their sandwiches. The guys there are aweosme and nice.

Bagels here are outstanding. Well-​baked, not too heavy, and a little crispy. No mush here.
Cream cheese spreads are delicious. Prepared salads (chicken with cranberry, egg, seafood etc.) all homemade and delicious.
Family owned and run by friendly, kind people who work hard. Staff is accommodating and does special orders very well. Busy in the morning so you have to wait on line. But the wait is worth it.

This has become my new favorite breakfast spot when I am in the Fort Lee area. I can’t say much about the bagels (I’m a low-​carb guy) although I have heard they are good. I come for the omelets. Nothing fancy, pretty straightforward, but they are good and reasonably priced. Nice Korean family running this spot.

Came here for lunch and had a tuna melt, tuna smelled weird and tasted even worse.
Bagel was decent, I also had a pastry and was good too.
Nothing memorable, there are better places around and I doubt I will go back.

Love this place. Best bagels in the area. Always fresh and delicious, and Great coffee too. The service is excellent. Owner and her son as well as everyone else who works there are friendly and remember regular customers. Gets busy sometimes, but that’s to be expected for a good place. If you are in a rush, call in your order ahead of time and just pick it up and pay when you get there. I have been going there regularly for 3 years and have never been disappointed.

I’d like to preface this by first responding the Charles’ review: Yes, it’s Korean owned but if you think there are Koreans in the back making the bagels you’re inept.
Now that that’s out of the way, I can start my rant. It gets very busy in there. That would be fine if there was some sense to the line. There isn’t. Instead it’s packed full of impatient self important assholes that will pretend they didn’t see you waiting there before them. So you basically get to stand there and resent the pushy old bitch face who waltzed in and just placed her order while you were trying to make sense of the line. Getting coffee is a whole other endeavor. Then there’s the pricing. It’s generally very expensive. However, I’ve paid three different prices for the same thing. Sometimes a bagel with lox and an egg sandwich is $ 14. Sometimes it’s $ 12. Sometimes is $ 13. It’s like she makes up the price as she goes depending on how busy it’s been. I will say that the food is very good and always fresh. But I’m generally pissed off after 2 minutes of walking through the door.

Fantastic bagels from this korean owned and operated bagel deli. Bagels and bialys from koreans? SAY WHAT!?! Fear not, the bagel baker here is jewish. And he’s been baking bagels for a long time. So don’t expect to find some crazy fusion/​combo kimchi bagels as feared. Just good ol’ fashioned bagels that are chewy and not too doughy.
The cream cheese spreads are aplenty, well made and fresh. Spread some grape jelly in there and I’m good to go. (yes, I like jelly and cream cheese together– I’m cray cray yo– smh, I gotta stop).
Anyhow, this place is catching on because there are now lines forming in the mornings. Good place to get breakfast or bagel/​bialy fix.

THERE IS SOMETHING UN-​HOLEY ABOUT THIS PLACE!
Less then a half mile away and without a doubt the closest place to grab breakfast or a sandwich from my house, one would think this would be my go-​to place to get my morning grub. This should have been a no-​brainer which I would make me want to kick myself for not trying sooner. I know that I’ve always had preference for another bagel shop in town, but why not try a place that is less than half the distance?
The Setup.
Butted right up against «It’s Greek to Me,» Palisade Bagel fills the small space that used to hold Swap Locksmith. The place is small, but a good bagel shop shouldn’t need much space just as long as you have enough room for customers to line up, read the wall signs, order their food, pick it up, and get the Hell out. Walking in there are about 4 small tables to your left for people like me that hate to eat and drive because it leaves crumbs all over your shirt. There are signs on every panel behind the counter and even one more under the clock above the rack of potato chips. Like I said, this place is small, so every square inch counts.
In front of the register hangs a sign that reads «ORDER HERE.» There is just one small problem. For the life of me, I had no clue which way I should be lining up. At first I thought that the line must form along side the display case, but then I noticed the cashier was taking orders from the other end. I started to move toward the mob that surrounded the register and there was no way to tell who had ordered from those that were still waiting. I started to ask customers myself whether they had ordered so that I could make my way to the counter to finally get my order in. I tell my order to the woman and I make it clear that my order is to go.
The Service.
What happens to my order fro that point on is complete mystery. I watched her write something down on a slip, but I could not say for certain whether it was English shorthand or Korean… or maybe Korean shorthand for that matter. I had no idea how they were going to know which order was mine. I started walking around the place and was taking a few pictures to post on the store’s Unilocal site when a rather scruffy-​looking employee starts asking me some rather abrupt questions like: «Am I as a spy from another local business?» «Why am I taking pictures?» and he even said «I don’t come into your house and take pictures.» I asked him if he was the manager or owner and he said that he was neither. I thought it was funny that the one question that he didn’t ask me was if someone had taken my order.
I rejoined the crowd which now seemed more like a pit of traders at the New York Stock Exchange calling out buy orders for their sandwich. I finally figured out how they were going to figure out my order. The woman was holding up two sandwiches in baskets as if she was about to auction them off. When she had no takers, she reached out to give them to me with the assumption that I would be eating there. Even though I told her that I wanted my sandwiches to go… and there was nobody there with me… and I was was never sitting at a table. I made it clear again that my order was to go. She handed it back to her guys for them to wrap to go.
The Shady Aftermath.
I get home and open up our sandwiches to find the final insult. My sandwich appeared to have been made properly (sliced nova on an everything bagel with scallion cream cheese), but my wife’s sandwich was screwed up (sliced nova on a plain bagel with plain cream cheese). The sandwiches were almost the same (and priced at $ 8.00 a piece), so how could they have screwed this up like that? I called them to explain what happened and the guy I was speaking to puts me on hold. He comes back to the phone and says that he found the ticket and the second sandwich doesn’t say anything about cream cheese. Completely shocked, I completely lose it. I tell him that at $ 8.00 a sandwich that I know damn well how I meant for my order to be and that there are plenty of other bagel shop in the area that I can go to that would rather apologize to me rather than see me go away mad.
I hung up the phone totally livid because they made no effort to do the right thing to fix their screw up. Fortunately, we had some cream cheese in the refrigerator so I was able to save her sandwich from being a total bust. There were just too many strikes in there to overlook. Between the chaotic counter, the stalker stock boy, and the crooked cooks, the only thing fresh here is the service because everything else just stinks!