ABC Towing

Dishonest work for a dishonest living.
That goes for this business and the land or estate owners that hire them.

SKILL-​LACKING, COLDHEARTED, UNHELPFUL employees.
There were HUGE SCRATCHES after they towed my car.
I asked the office lady how the scratches were made and what they were going to do about it, BUT she just kept saying «$ 220, $ 220…» and IGNORED me and the scratches THEY CLEARLY MADE.
Well, my advice to everyone is that… If you need your car towed,
JUST DON’T END UP HERE
.and I bet a LOT more people think the same.
Try googling this company!

Bottom line is they’re crooks. I’ve read the reviews and heard nasty stories of them towing at their own will. My review comes from parking my car in the lot and space associated with Prompt Med Urgent Care for a medical appointment. When I came out an hour later ABC towing left a «final warning» stating that my car would be towed next time. ABC, get your facts straight and make an honest living like the rest of us.

Friendly and professional! I would recommend using them.
I called to schedule a tow, they called me before showing up, came on time and the driver was curteous.

Bottom line rip off… So, this morning before a labor day trip to the beach, my car ‘s window on the driver’s side slipped and fell under in the door and so I needed someone to just pull it up temporarily, since I live in Fort Lee and ABC towing repair was the closest, I went. They pulled it up for me and I asked how much? Results… $ 50! $ 50?! To just pull up a window and tape it? I mean some places do it free of charge, it was good for the convenience, but will never ever return here again for anything…

On ¹⁰⁄₁₉ my car was towed by ABC Towing for being parked in a permit only spot in Fort Lee. The next morning I tracked down my car and paid the 220 $ fee to get it back no questions asked. When I pulled out of the lot my car was all over the road and completely uncontrollable. I quickly pulled over and called the company back and brought my car back to have the guy look at it because they clearly messed something up. The truck driver inspected my front end which looked fine and straight. I parked my car overnight and the next day had a friend look at it. He found my rear control arm (1 inch thick piece of metal) snapped in half on my driver side rear wheel. After calling and speaking with Greg, I tried being very nice and explaining that I understand mistakes happen and all I want is for them to repair the car. After jerking me around for 3 or 4 days saying «let me see what I can do» and failing to call me back multiple times he finally said he refuses to pay for the damage and if it’s that important then I can take them to small claims court. THIS IS THE MOST UNPROFESSIONAL BUSINESS I HAVE EVER SEEN IN MY LIFE. I honestly do not know how this company is in business. Was my car illegally parked? yes, but this company was providing a service and failed to do so correctly and now refuses to pay for it’s terrible work. STAY FAR AWAY.

Be careful everyone! They are extremely shady and run scams left and right.
Please read my experience so you are more educated.
My mother parked her car in front Tea Bar (1636 Palisade Ave Fort Lee, NJ 7 024), got out of her car and walked into Tea Bar. NOTE: SHE DID NOT LEAVE THE PLAZA PREMISE AT ALL. She came out roughly 110min later and her car was gone. My mom called me and I drove over to the plaza and discovered a sign that said ABC Towing was the responsible party for all towing jobs in the area. I called them and explained to them that my mother’s car was illegally towed. They told me that the security guard called them to pick up the car since it was illegally parked. We drove to ABC Towing and asked for the phone number of the security guard or the security company since we could not find the guard at the plaza. ABC Towing told me that they did not have the phone number which was Lie #1 cause how could you not have any information on a company that consistently calls you for your services? Everyone has caller ID so I asked to take a look at it and they said it was broken… Lie #2. We called Tea Bar and they were of ZERO help to us even though my mom was their customer. They only said they would verify that my mom was a customer at said times. We needed the car since my mom had to go to work so I asked the lady at ABC Towing how much it would be to get the car. She told me $ 150 for first three hours. I had no cash so I left and came back with the money. This time another guy was at the front desk. I told him the situation and he said getting the car would cost $ 200 (even though it was well under the 3 hour time limit). I told him I was clearly told $ 150 and he insisted I pay $ 200. After some back and forth arguing, he took the $ 150. So we finally got our car after 2 hours.
The following day we found the security guard and dragged him to Tea Bar to explain the situation and asked why our car was towed. He claimed that he doesn’t remember calling in a Honda Accord. I asked to look at his records (cause he MUST have one, right?). He said that he didn’t keep records. He just called the towing company and gave them the COLOR OF THE CAR AND WHERE IT WAS LOCATED. NO CAR MAKE OR LICENSE NUMBER. WTF??? After he realized he was wrong, he called ABC Towing and explained the situation to them and we drove to ABC Towing where they returned our $ 150 without saying a word which seems strange to me cause you would assume that the towing company would require SOMEONE (in this case, the security guard/​company) to pay them $ 150 for their services. Nope. None of that. Clearly they were in cahoots with each other.
Anyways, we did get our money back but not after wasting many hours even though we did NOTHING wrong.
Tea Bar: You are useless bastards.
Security Guard/​Company: You are shady bastards.
ABC Towing: You are scum of the earth bastards.
Unilocal readers, you have been warned.

Top notch service and customer relations. Pick up was prompt, especially since it was 4am. Driver was polite and helpful, even offered to drive us home. If you need a tow this is the place to call, don’t even hesitate. ABC is towing at its best and they definitely know how to treat people.

Would caution to avoid this business.
Really nasty customer service and makes a living preying and taking advantage of consumers. Would recommend finding a more reputable towing service.