TotalProtect Home Warranty

So disappointing I had a crack in my shower and I have been calling only to get recording. Total Protect does not even have a living person to answer your questions it is all automated then you are given a number to a contractor which is fine but I have been calling all morning and no answer only voicemail. Do NOT WASTE YOUR MONEY!!! I specifically told them it was a crack in my tub with a hole and they sent a plumber. When the plumber arrived and took our $ 85 he did not know why they sent him out as it should have been a tub repair person. When we called they then told us they don’t cover tubs and showers. They could and should have told me that when I first called but instead they took my $ 85 and for something they don’t even cover. I will definitely cancel this immediately.

Horrible. Just horrible.
especially customer service!

Do not waste your money. I had a claim about my AC. They refused to cover when they were much needed. I cancelled my contract immediately. Do not waste your money and have a handyman. It is much cheaper on the long run.

Don’t waste your time or money! Very disappointed in our experience with Total Protect. Sear’s came out for a repair and they refused to fix it and I regret we signed up for this company! Look at their reviews before you bother calling them. As person stated in other review they’re truly a scam. After I spoke with their customer service representative I let her know I was going to write a review about my terrible experience and she could care less!