Runners Depot

After ~2 years of Orange Theory in my Mizunos it was time to get some new shoes! I’d previously done my shoe research online and bought the Mizunos myself, but since my mom was in town and was also interested in new running shoes, it made sense to check out Runners Depot and get their expertise.
I’m not entirely sure but I do envision the Davie location as being slightly bigger (thus more selection?) but since 17^th Street is closer to my house and we were in the area anyways we headed over to check out Runners Depot here.
Upon entering we were immediately greeted and got down to trying on shoes. We did some light jogging in the store wearing only socks so the person helping us could get a good look at our feet. They confirmed what I already knew — that I under pronate (or supinate) and I tried on the first pair of suggested shoes. More light jogging, more watching, more adjusting of the size on my foot and after about three different shoe options I found my pair! My mother went through the same process and settled on a pair for herself. Turns out we both have been buying shoes too small for years!
Overall the staff and the experience was great. The shoes were ~$ 120 each which is about standard (I imagine you could get them a hair cheaper on Amazon, but we were happy to pair slightly more for such tailored service). I’m deducting one star though since the selection could be slightly better — both of us ended up with great shoes, but not necessarily in our dream colors, again, perhaps Davie has more color options, or if you’re patient they can obtain other colors for you…

11÷12÷15 — «Runners are Friends you haven’t met yet»
I came to this store to meet a runners group at 6:30 p.m. I got there at 6pm so I was able to come in to the store and browse at all the running gear, shoes, gadgets and nutrition counter. I immediately was greeted by Taylor who asked if I had been there before. I had not. She gave me a rewards punch card, and told me that a Saucony rep was there and I would be able to try on their shoes and borrow them on the run to see how they feel. That is so cool. The rep was so nice; he fitted me for the shoes. I was on my way to have great run!
As I walked around the store, I noticed all the cool gear, Feetures socks, CEP compression socks, bandannas, sunglasses, nutrition area, shoes, etc… it is a runners dream. The store is not that big that you would get lost and I love the personalized service. Even the dressing rooms have runners quotes and posters. MOTIVATION! Runners kept coming in, it was probably about 30 runners.
We all went outside and one of the runners took the lead and did a stretch mini class for us. While stretching I struck up a conversation with Jose, a Hollywood Run Club member, who is running the half marathon this weekend. I thought to myself… these are experienced, professional runners. I asked him how long are they running for tonight, he said 4 miles +. He invited me to run with HRC on Tuesdays. I’m in!!!
After the stretch, the group started taking off. I just followed whoever was in front of me and hoping not to get lost. There are walkers and runners, beginners and advanced. Just find your pace group. We went on the bridge and around. Once we got back, I started talking to another group. I met Abe, Frank, Amy, Graciela and a few more. More pleasantries were exchanged, as well as social media, more invites to run. The store set up and area for PIZZA AND BEER!!! Bonus!!!
The staff, Mark and Taylor, did a great job putting this together. I met a lot of nice people. Some are running the Islamorada 10k which I will be there and I was so inspired and motivated by this experience that I decided to sign up for the A1A Half Marathon next year, February 14^th, Valentine’s Day! Let’s Go!

Excellent customer service! The owner and his associate bent over backwards to make sure I found trail shoes that fit (a difficult task, since I have narrow feet and also wear orthodics). They were both honest with me and it was clear that they were knowledgable about the products and about orthotics/​arch issues. Highly recommended!

No returns on electronics.
No returns on shoes or apparel, only exchanges, regardless of if you did not wear the shoe.
Arrogant staff that really don’t know what they’re talking about (a majority of them. A few were semi intelligent)
MSRP prices.
No price matching.
Terrible inventory.
One treadmill in the store that serves no purpose, as they don’t even watch you run (regardless you should test various shoes and determine whether you are a neutral runner and whether your form changes at the later miles)
If I didn’t know better, this store time traveled from the 1990s to present date with their store policy and wretched business practices. No reason to make a single purchase in store, as shoes can take weeks to arrive at the store in the color and size you want and you’ll pay full price. Highly recommend taking five seconds of your day to make whatever purchase you were going to make with an online retailer that has a solid return policy.

Amazing customer service. If you are looking for a deeper dive in what’s going on with your foot and the correct shoe for it, this is the place.

I went to two other shoe stores before going to runners depot, Dicks and Finishline. Niether one came close to the customer service of runners depot. They are very knowledgeable, kind, and patient. They also give you a 14 day period to return the shoes no questions asked. Oh, and they don’t work off of commission so they don’t try to sell you the most expensive shoe in the store. They just try to really fit you with the proper shoe for you.

I spent a lot of time at two locations ready to drop $ 125 on shoes. They did not have what I wanted and offered to special order which is fine. A week later I had not heard from them. I called and they said there was a problem and it would be another week, someone should have called me. They did not. I can order online faster and less expensively, so I did. Don’t waste your time. I could’ve shipped sizes back and forth from Zappos faster.
Note to owners: The two employees at the 17^th St. store and Aventura were very friendly and helpful, but without follow-​through from the rest of your staff I do not get shoes and you do not get my money.

My preferred running store for expert advice and equipment support– thank you to Mike and Ruthie for a great equipment clinic last weekend and ensuring this weekend that our running teammates had the proper shoes with your gait analysis! Your support of the running community is exceptional– we look forward to joining you each Thursday as well for your running club :). Thank you Runners Depot!!!

I felt like a professional athlete the way that chick helped me out. I was searching for a pair of very light running shoes — the sales associate wasted no time in analyzing as I clumped along whatever limited space I had in that store.
«Okay, so you have a normal stride.»
Sh*t, and I always wanted to be different.
«Okay, now walk to and fro.»
Check.
«I think these would be the best choice.»
Checkout.
In the end, I left with a sick pair of Mizunos.
*****minus one star because of the limited selection of running gear*****

Good selection and nice people, but they don’t have a return policy. Lack of a true return policy is a show-​stopper for a running store in my book epecially when you charge full retail prices. Exchanges only doesnt fly with me. I will shop elsewhere.

Runners and Tourists BEWARE
No refund policy just store credit or gift card. Tourists make sure you like what you buy because you will never get your $$$ back after you leave SOFLA
BAD POLICY

Went here last year for the first time and got fitted for sneakers for the first time in my life. Why did it take me so long? The gentleman who helped me watched me walk for about 3 seconds and put me in a pair of Brooks (which I had never tried before). Walking and running has never been the same.
Going back again this week to get my 3^rd pair of Brooks. Won’t ever walk or run in anything else!

This non athlete decided to sign up for the Disney Half and needed some new kicks that don’t kill my poor feet. The gentleman who helped me was very professional and knowledgeable, watched me walk barefoot (flat feet central) and jog on the treadmill. Can’t believe I needed a size 10 bigfoot style but when I ran it out yesterday my feet felt great, no blisters no pain no shin splints! thank you Runner’s Depot for making me feel as if I’m running on clouds

I went here over the weekend seeking out running shoes for the boyfriend. He needed a professional fitting. I can’t remember the name of the girl that helped him out, but she was pretty awesome. She checked out his stride, listen to him talk about where he feels pressure/​gets blisters, and worked within his price range.
I wandered the small, but very well-​equipped store, while she worked with him. They’ve got a great collection of socks, running clothes, and even a small triathlon section! I also noticed that my shoes were on sale. I checked out fuel belts, because despite how dorky I think they are, any runs over 3 miles in the South Florida heat leave me needing water.
We left with his shoes (Nike shoes are 15% off through July!). They were very clear on the return policy. They wanted him to be satisfied with the shoes.
I headed back to the store the next day to pick up a pair of my current running shoes. They’ll sit in my closet until mine start to wear our, but the deal they had going was even better than the Nike factory store at Sawgrass… I also got a fuel belt (cheaper than Sports Authority — and much better selection!)
I definitely recommend this place for beginner runners or experts.