Rocketman

If I could leave 0 starts, I would. Got a groupon for 30 minutes of the jet pack as a gift for hubby. He tried for the entire month of August to schedule and they either gave him the run around, said would call and never did, or they were «full» long story short, I had to call Groupon and request a refund. I will never deal with this business again, and I encourage other not to either. I see now there are quite a few reviews with the same issue I had. The level on unprofessionalism it’s not acceptable.

Won’t pick up phones or respond to emails. Place is probably a scam, do avoid. Had to get a refund from Groupon as they would not honor their end of the deal.

Unreliable, unprofessional, unorganized, untrustworthy kids that don’t know what they’re doing and run poorly maintained equipment. The concept is super cool and my wife knows that I can’t wait for the Martin jet pack to come to the US and that I like high adrenaline activities so she got booked me a flight for Father’s Day as they were going to be in Chicago.
We arrived on time to find their Van stuck in the sand and they were scattered don’t know their heads from their tail. After an hour of wait they gave me worn out diving suit and life jacket. I had my GoPro on with the head strap but after I was in the water listening to instruction one of the two stooges came in and through a helmet to me saying wear this. Unfortunately the helmet was missing the buckles. I would stay away from this crew but I hear that the guys at Fort Lauderdale are much different.

My wife surprised me with a jet pack experience for my birthday, which was an amazing surprise. Unfortunately she picked the wrong company to fulfill it. After waiting an hour at the location and calling several times, NO ONE SHOWED UP. After repeatedly calling their number we were finally able to get Ashley on the phone who said she had no idea what was going on. After my wife had to call her back to figure out what was going on, another 30 minutes passed when Ashley stated that the guy was on his way and would be another 30 minutes. We decided to pass and get a refund. The refund turned into another saga that is still pending 20+ phone calls, 14 voicemails, and many emails later. Each time we call and finally get someone on the phone (which is difficult by itself), we are given the run around.
Our experience thus far makes this entire company and jet pack experience from Rocketman feel like a SCAM!!!
We did book with another company a couple days later and I had an amazing experience. It is a must try activity for Miami!

I just got back from doing The Rocketman. I did much better than I thought I would. I had great control which allowed me to go WAY up in the air. The guy before me said that he barely got up to 3 feet above water which I’m sure wasn’t what he planned on and put a damper his experience. I did belly flop a few times from about 30 feet which was SCARY! It’s certainly not 100% safe but regardless it got my adrenaline pumping!

This company is the worst company to deal with. I have been waiting for a refund and they just give me lip service. DO NOT USE THIS COMPANY THEY ARE RIPOFF ARTISTS

Poorly run business. We did not go for our scheduled flight because it was lightning, thundering and pouring near us when it was time to leave. We were not allowed to reschedule because it was less than 24 hours notice. Scam.

Tried to schedule a rocketman flight for my husbands birthday while they were in Chicago. They were offering a Groupon, but I made the reservation through the company because there was no price difference. They cancelled the original appt. and when asked for my refund they offered me an additional flight if I could come the day after. I agreed and invited a buddy to come along. They called the morning of and cancelled again and I told them I wanted a refund. They said ok, checked my bank and no refund. Waited a week and finally had to file a dispute with my bank. This company is a joke.

Rode rocketman in February while escaping from winter in Chicago. It was A LOT of fun! Wife got a couple of nice videos to prove it. A controller person on shore talks (one-​way communication) to you and also controls the throttle, since over-​controlling can easily result in injury (imagine going over backwards and landing on the boat with the motor). Plenty exciting even with the limited input for a newby. A glitch in the radio control link cut my time short by five minutes; I’d had a lot of fun so didn’t want to hang around while they fixed things, but they had quoted me a price based on number of minutes. I was very pleasantly surprised when they credited me the five mins via credit card refund. Very nice people to deal with! I look forward to more rocketman next winter, or sooner if I find an opportunity before then.

Rocketman is a great idea, but it should be mentioned at the beginning that the 30 minute experience could be 10 or 15 minutes long and that flying is not guaranteed. I think I was in water for maybe 20 minutes or less and got to fly out of the water for a second (wasn’t allowed otherwise).
My friend, who went after me, struggled a little (it’s really not so easy to fly this thing) and was in water for about 15 minutes (5 minutes or so of which he was left just floating without anyone around). The staff was not very patient with him and they cut his experience short. They decided to go to their van for few minutes, while he was still far in the dirty lake, possibly to take care of the next customers or god knows why. I’m sure he will not get the DVD — there was no time to film anything. This experience was quite disappointing — not worth the money.
If he was writing this review, I’m sure he would give 1 star or 0 if possible.

I went today with 2 other friends, we bought the offer from livinsocial, (like two months ago).
At the beginning I was so frightened, I’m 6.5 and 235 pounds so I’m in the limit of the equipment.
The staff, very professional and very kind helped me trough all the process, the training was very informal, because after I flew the first time it was very natural and common sense for me.
They give you shoes and a helmet, the helmet has some headphones so you hear radio instructions when in the water. They don’t let you handle the «trust» as is an extra variable for you to be aware. So an operator is helping you giving you more «throttle» remotely from the deck.
Believe me, trying to balance my body with the jet-​pack on was more difficult than flying. I got the 30 minutes offer and flew at least 15 minutes.
The weather helped me a lot, the water was warm and was a beautiful day in Ft. Lauderdale.
This is a once in a lifetime experience, I really recommend it to anyone that can afford the price tag. (Yeah, it’s expensive but all motorboat sports in Florida are, and this one is not usual).
The equipment is basically a «jet-​ski» with the water exhausts on your back.
I definitely will ride it again with some friends.

I love the idea of RocketMan but this RocketMan is an entire Experience… there is music I can bring my friends along, I can buy shirts and stuff and even book a ride, for later.
I cannot believe it is even possible to FLY and in the water!
Super Excited!