Goodyear Auto Service Centers

Frustrated beyond belief just trying to get a nail taken out the tire. Store does not have anyone to service tires after 4:30 pm but they are open til 6 pm??? I’ve tried to make several appointments for 5 pm and they require «special scheduling» of employees to repair a tire with a little nail in it! This is silly. I spoke to Gary the store owner both occasions and I feel as if they just don’t want to work too close to closing time.

I am by far the least mechanical person around when it comes to cars. But I do understand the difference between re-​manufactured/​refurbished and new. Nelson lied to us on the phone about installing a new part. All they offered me was $ 30 off my bill to make up for it. Crappy service, wrong information and possible lies about replacing parts that may not have needed to be done.

Excellent and friendly staff. Both managers take pride in their jobs. Saw couple police cars being taken care. If the police selects this shop to work on their vehicles, I can feel very comfortable that these folks do a great job!

Thanks to GARY, FRANKLIN, and NELSON for many years of excellent service! It’s nice to have a mechanic you can trust :)

I am very disappointed .
The stuff attitude is unacceptable .
They did a bad job on my car and when I complained about it the mechanic was making faces. They didn’t fix my car and didn’t refund my money back …

Stopped in here cause I needed two tires for my girlfriends car and an oil change as a last resort on A Saturday afternoon, I was in and out in less than an hour and a half.
I’m sure there was some over charging a little bit, but nothing drastic. The only reason I didn’t give 5 stars is the don’t carry unstick any tires but goodyear. Lame.

The WORST experience I have ever had! March 28, 2015, Brought my ’91 Corvette in for an oil change! BIG MISTAKE!!! Nelson said I needed a battery, which I was prepared to purchase, until he told me it would be 123. AND 100.00 installation fee!!! Really! I said «forget it! With that he gives me the keys and says they have to charge my battery, only to find that The mechanic had broken my hood release handle. Now they try to take the quarter panel off to jump the battery, Nelson, gets a 30 inch pipe covers it with rubber and try’s to do a grounding to jump the battery, with that, Gary Ferrell, chips my molding and throws the piece under the car, I retrieve it and put it in the car ashtray which I place on the ground next to the car. With that Gary picks it up and strategically places it in his pocket!!! I asked him to give it back and he does!!! NO CONSCIENCE! Short story long, my car had to be towed to Autonation Chevrolet where it still sits! To add insult to injury, I filed a claim with Goodyear, their adjuster went on April 4^th and concluded that the broken hood release handle wasn’t FRESH and the molding chip was MY FAULT!!! This is after the manager, Gary Ferrell claimed I BROUGHT THE CAR IN THAT WAY!!! Needless to say, they feel they are NOT accountable for anything! This is a total injustice! The deceitfulness of these guys and the lack of accountability of a presumably credible company, is beyond comprehension. I always thought Goodyear was a reputable company, NOT ANYMORE! STEER CLEAR PEOPLE! They are RUTHLESS and do NOT care about their customers. I LEARNED THE HARD WAY, DONT DO THE SAME! BTW I called another Goodyear Service Center in Hollywood and asked the price of a battery, Hector told me 130.00 and 30.00 for installation! BIG DIFFERENCE!!!

I dont normally write reviews but when you have such great service you deserve a review.
Thanks to Frank i was in and out very fast! Thank you very much
No one wants to go and have to get new tires but when you’re met by someone who is fast and helply it really does make everything so much better.
I know where ill be sending all my friends from now on and whos going to be getting by business from now on

Had a nail in my tire and pressure was low. Called the office in the morning, made an appt and had a great experience. Such a friendly staff, room was clean with a movie playing and free wifi. Car was finished on time and they didn’t try to sell me on anything I didn’t need. Will definitely go back!
Thanks!

I’ve been using this Goodyear location for about 4 years now. Service managers Gary and Nelson are always easy to work with. I like that each time I bring the vehicle in, they present me with a list of everything that should be done and estimated cost. Yet I never feel pressured to get those repairs done. I always feel like I get a good price, too. I just ask «if they can do better» and they always find a way – probably because I’m a regular customer. I highly recommend.

Memorial Day. yes they were open. Went to get one tire balanced…$ 18.00.
They wanted my name, address, and wait… I just want a tire balanced and willing to pay CASH. The person working, I told them NO, I did not want to be Data Mined. The only person there told me they could not do the work because the are a CORPORATION. What the heck does that have to do with balancing a tire? First time and last time customer, how rude.

Driving to the office this morning, the Low Tire Pressure warning light appeared. I didn’t do anything about it until the afternoon, when I pulled into the Goodyear dealer at 11 North Andrews Ave (corner of Broward Blvd.)
The problem turned out to be minor — a rubber ring from the valve cover had slipped and created a small leak in the valve.
Ring removed and tire brought up to normal pressure, and no charge.
Thanks to the Goodguys at Goodyear.

Nice, friendly staff. Fair pricing. I don’t mind waiting, I’ll bring a book or balance my checkbook. However, the a/​c is WAY too cold. The vent is right above the waiting area and I have goosebumps my entire wait (approximately. 2+ hours).

Clean, friendly, open early, and free wifi. They gave me an honest wait time assessment. I can’t really complain. It is after all a tire store.

This is the closest auto shop to me, so I go here a lot, but I am going to stop. This place is friendly, but sooooo slow. I came here for a nail I had in my tire and it took 2 hours to fix and I was the only person there. The people there know me, so I thought I would get some special treatment, but that was not the case.
If you don’d mind dropping your car off to get your car fixed, than this place is good for you. They have always done good work, but the time it takes them to do it stinks.