Fresh Beauty Studio

DO NOT GO HERE! Another shady business in sunny Florida! There is a reason that this salon is rated so poorly on google, Unilocal,wedding wire, the knot, etc. Do not even waste your time and money!
I was recommended by a trustworthy source to come to this studio and was going to book them for my wedding prior to conducting a trial. I had spoken to FBS several times and they were so nice to go over everything in regards to the day of, timing, pricing, etc. After speaking to them, they mentioned it would be best for me to book a trial to make sure I hit it off with one of there many stylists/​make-​up artists. I decided to book a trial ($ 200) and mentioned to them that I would be taking off of work and wanted to look fabulous for my birthday. The girl who I spoke to told me several times that they were flexible (i booked over a month in advance) in regards to time and they would make sure my trial was extra special since it was my birthday.
Fast forward to my birthday… I called them an hour and half prior to the appointment to let them know that I would be there within half an hour of my scheduled appointment. Traffic was horrific and I made it there 5 minutes late. My GPS kept saying we were at the location but there were no signs, nor was the building numbered. Once, I finally found parking in a creepy plaza; I received a rude call from FBS telling me that since I was late, it would be best to reschedule.
I stated that I had booked my appointment well in advance and was not able to find the location due to now signs, etc. The person on the phone was incredibly rude and said «What do you want me to do?». I expected to receive some sort of email prior to the appointment explaining that the ‘studio’ is down a little ally with no signs but did not receive anything, not even a call to confirm the day of.
After 15 minutes of this back and forth «arguing», FBS told me there is nothing they could do as I was now 15 minutes late. Nevertheless, do not waste your time, energy or breath with FBS.

Will not return. The place is decorated very cute and girly but that’s where the positives end.
I went to Fresh Beauty Studio with a coupon I purchased from couptessa for a Skinny Margarita Mani/​Pedi. My appointment was at 2 but I was not seen until 3:30. Nikol (the owner) was nice enough to offer a beverage while I waited … and waited. She kept telling me «oh, they’re just applying/​finishing the polish.» Apparently, they were having issues with applying a nail polish (seems to be a reoccurring problem with this place). My mani/​pedi itself was fine, not great but acceptable. I would never go there and pay the full price for what I got. Beware girls because they don’t have pedicure chairs or massage chairs. Simply, stiff silver chairs with a plastic water basin and an awkward foot stool thing upon which to put your feet. They were super unstable so my leg was engaged the entire time the manicurist was performing my pedicure. I tried having the stool adjusted a couple times but nothing was comfortable. Great leg workout, but not so relaxing. When they finally finished my mani/​pedi it was 5:15. I was there for over 3 hrs! I left irritated but tried not to blame them personally.
A couple days ago Nikol posted an online video for makeup application, and the video mentioned a promotion for 30% off their online store. Cool. I went to their website and noticed that their nail polishes were on sale. I contacted the Studio by email to ensure that the promotion applied to the nail polish and to in store purchases. I got a confirmation that indeed it applied, so I went in the next day and purchased 2 polishes. About an hour later I received an awkward call from Nikol listing to me all the mistakes that were made in the purchasing and how other online transactions were also messed up. Why she was telling me this and what she expected me to do I did not know. It all seemed like simple errors that she should have ironed out before publishing her promotion but missed them and she was now trying to blame on her assistant, website and me for her mistakes. I simply informed her that she should better inform and educate her employees of her promotions to ensure that mistakes are not made in the future. Instead of calling customers trying to have them remedy her mistake Nikol needs to more carefully monitor her own business practices especially when running such an expensive salon.

This studio is absolutely precious! So girly and a great place to just «get away» from it all! As soon as you walk in the staff is very friendly and eager to make sure that you have a great experience.
I have had both the Skinny Margarita and the Knickers & Lipstick… both were fantastic and so soothing. I wish it were a little closer to my house, if it were I’d be there every week! Can’t wait to have a free weekend again to head on over and try out all the other services they have to offer. In fact, I’m going back before my engagement party in three weeks to become a pampered princess once again!
If you have any issues or questions, the owner Nikol is more than happy to help you. In fact, while I was there this weekend she spent over 20 minutes with a walk-​in customer who wanted to see the studio before she purchased a deal. So sweet! :)

First of all, the décor is absolutely adorable. You truly feel like you are in a dream with all the pinks and plush chairs. It is a small studio but it makes the experience more personal.
I recommend keeping some quarters in your car as half the parking lot is metered and the other half is not. The owner Nikol is very polite and makes sure your experience is going well.
My second visit I had the skinny girl margarita manicure and pedicure. My tech Ruth was so polite and unlike nearly every other tech I have had in the past, not once did she cut my cuticles to the point of bleeding :)
The butter nail polish is amazing but be aware that the choices are a bit vague. If you are picky about color, bring your own!
I definitely recommend this place if you need a nice moment of ME time or a girls day. They are open late on Thursdays so you should book an appointment after a long day at work, it really is a nice way to end your day.
Oh, and if you are ever in the need to buy a gift for a friend for a birthday or bachelorette party, they have great bath bombs and makeup right near the reception desk!
I will be back for another day for myself!

This place is gorgeous! So, why am I giving it only 2 stars?
Well, the main reason is that the nail tech who did my manicure put the beautiful Butter polish on so thick that it was chipping the next day. I knew when she was painting that it was going to chip… I guess I should have said something. All I can say is that I am really glad that I purchased the Couptessa and tried it this way (for $ 29), because if I would have paid the regular price of $ 60-​something, I would have been really mad about my wasted manicure and money.
Girls, save your money and go to a little Asian nail salon where they have massage chairs, the polish stays on and you don’t pay an arm and a leg… it’s a shame because the décor is awesome, the place is adorable and the people were really nice :(

It truly pains me to tell you about the awful experience I had at Fresh Beauty Studio. I bought two Couptessas for mani-​pedis with plans do use the more basic knickers and lipstick by myself before vacation and the more elaborate skinny margarita with a friend of mine, so she purchased one, too. I made the appointment for my knickers and lipstick mani-​pedi 2 hours before and appointment I had across the street, since on the FBS website the time was listed as 1 hour. The pedi went well, although Ruth seemed a bit nervous and kept looking over her shoulder when she might have done something wrong (like when I asked what was included in the «birthday cake mani-​pedi» listed on their board, and she didn’t know). The mani is where things really started to fall apart. Many people would also like to know that they do not have pedicure chairs. I had to slide down the chair and put my foot up. I was wearing a dress and would have been quite a strange situation if I had not worn bike shorts underneath.
Ruth was not evenly filing my nails, and when I asked her to «level them out a bit», she would look over her shoulder and fumble over the nail file. Not only was it not straight, she kept hurting me when she filed the sides of the nails and each time I told her it hurt and she did the over-​the-​shoulder-​scared-​face. Finally, I picked up the file and finished my nails myself, mentioning the appointment that I had to get to, which I had told her about at the beginning. Even though the Butter nail polish basecoat was sitting out, Ruth picked up the cheep option and painted in on my nails. When she painted on the Butter color, it was like paint on wax paper, and did not cover correctly. She cleaned off the nail and said I had to choose another color, the same thing happened. I suggested that it was the base coat, but she insisted that it was the Butter polish. Butter is $ 16 a bottle! Why would there be a problem with it? A nail salon that has defective nail polish?
At this point, I had to leave. I spoke with the young lady at the front, who was nothing but nice. She said that I would have to speak with the owner. I tried explaining that I had to leave, my nails were not painted, and telling her that the nail tech said there was something wrong with the polish. Insisting that there was nothing wrong with the Butter, I tried to agree and point out that her nail tech was the one who said there was a problem with the polish. Since I bought the online coupon, she insisted there was nothing she could do. I left with sticky basecoat on my nails.
But wait, it gets better. I had plans to get my skinny margarita mani-​pedi with my friend. She called and got a noon appointment, explaining that she needed two appointments and I would call with my couptessa number. I called and talked to the girl at the front desk and told her that I had been in before and didn’t want the same nail tech this time. She asked what happened and I recalled my story. She suggested that I bring my own polish so the same thing did not happen again. I told her «absolutely not. One of the reasons I was interested in the salon was their use of Butter polish. Why would I bring my own?»
She wanted me to talk to the owner again. She answered the phone «Can I help you?» and I really didn’t think so, so I told her that I thought the receptionist was handling the situation just fine. She got annoyed and demanded that I tell her the story. After telling her about my first visit, I told her that I looked forward to the opportunity to try her salon again. She said that she would contact couptessa and issue a refund. I told her that I was not calling to get a refund, that I very much wanted to try again, and have an enjoyable experience at her studio. After arguing that she was trying to «work with me», I again said «I am so surprised that you would rather refund my certificate than to have me return and enjoy myself.» She hung up on me. Yup, hung up the phone, and did not answer when I called back. I received four emails. 1. confirming noon appt. 2. canceling noon appt. 3. confirming 1pm appt (odd, since I never this one) 4. canceling 1pm appt.
This now raised the problem that my friend had her couptessa and I effectively did not. We had planned this as a girl’s day, and it is not convenient or desirable for her to travel to Fresh Beauty Studio if it was not to go with me. I am quite disappointed that more people have not Unilocaled about this business. Good or bad, people should share their experience. There are mixed reviews on the couptessa site, some people really enjoyed their experience, and of course there are some that did not.

Fresh Beauty Studio is an absolute gem in Fort Lauderdale! I’ve had problems in the past trying to find a place where you can get an awesome mani/​pedi and be pampered without feeling rushed and pushed out. In one word, this place is GORGEOUS — but not over the top. As soon as you walk in your feel like a queen.
I went in today for a Margarita Mani/​Pedi, which was simple yet sophisticated. I was greeted immediately by the girl at the front, and offered a selection from the drink menu (I went with a La Croix since it was 10am). I sat in the chair (silver cushy chair with pink basins for your feet, adorable) and was instantly relaxed. I have to say the best part of the experience is the fact that at most there is one other person getting their nails done with you, so there’s no hustle and bustle making it über relaxing, and instead of beat pumping music your serenaded by tunes by people like Frank Sinatra and french inspired sounds. The other thing I really liked was that not only was the place clean, but they are extremely sterile as well. The foot scrubber was replaced with new pieces right before me, and I saw the girl throw mine out while I was paying. It’s great to know it wasn’t just cleaned, but actually discarded so it was (excuse the pun) fresh just for me.
Overall, I have to say it’s one of the best mani/​pedi experiences I’ve had — I will be back.