Fort Lauderdale Moving & Storage, Inc.

It is unfortunate that i have to write this review as I was a repeat customer for Fort Lauderdale Moving and Storage. In fact our first move with them was on point, pricing was fair, and nothing was damaged, based on this experience we used them again and sad to say the experience was so terrible that I would highly urge you NOT to use this company.
1) The team literally hated each other. We hired two men. One stated he encouraged a third mover, the other said we did not need a third and two was plenty based on the limited items we were requesting to move. In fact he said «You only need two, but you know how that goes, lazy F***ing N****s»
2) We were charged for 7 hours. The movers arrived at 10:40 am and left at 4PM (that is 5.5 hours). They told us that they charge time the moment they leave, claiming they left at 10AM, they also said they charge an hour for travel… So wait. you charge from the moment you leave for travel and an additional hour for travel just because? They claim to have taken no breaks despite disappearing for upwards of 20 minutes at a time and having numerous phones conversation and smoke breaks. This resulted in a vast overcharge.
3) We tipped! Despite having an awful experience we still tipped. Our total cost was $ 630 + an additional $ 80 tip of which they made us feel guilty about. After giving the $ 80 tip they stated «wow… just 80 bucks. didn’t you waive the fuel charge man? I know you waived the fuel charge, that could come out of our pocket… 80 bucks. damn… Didn’t you waive the fuel charge? I thought we did a great job, we worked out ass off»
4) They literally complained non stop. We had large potted plants and apparently they were upset they had to move items such as plants and chairs. The one man said at least a dozen times «we should have had three men, we needed three men». They also were extremely rude to the onsite staff at our new apartment building so much to the point we had to apologize on their behalf.
5) What makes it even worse is that the manager/​owner/​company ignored us. We called and left three voicemails to share our concerns and gain clarity on why we were charged so much. We did not receive a call back, or hear from the company. The check was swiftly cashed and we have not heard from them since.
It is a shame that a company could take such a terrible path. The movers, experience, the overcharge, and pure lack of concern for customer experience is inexcusable.
Hopefully this helps when making your decision to hire movers.

The drivers showed up 5 hours late and with three men, not two. I was okay with this because I wanted it to move quickly until they told us there was a three hour minimum and the hidden gas fee. They told us this after the move was complete and on top of it, could not figure out how to put in our CC info correctly so we were constantly checking our statements the next week or so to see if they had charged us multiple times. They were very rough with a lot of my things.
Instead of asking me or letting me know, they took apart one of my desks and it was not fixable. It was an ikea desk so 1. they don’t really come apart and go back together and 2. it was cheap so I didn’t really care. BUT, what if they tried to do that with a nice piece of furniture… I mean, you would think they would at least let you know.

I was told it would be $ 90/​hour for two guys. No extra costs. Well, three guys showed up five hours late. It took about two hours and upon completion was told there was a three hour minimum and an $ 80 gas charge. The total was double what was quoted. I argued with the owner for a bit and he blamed his father for the whole thing. The price was reduced to $ 300, which I begrudgingly paid. I would not use or recommend this company. I feel bad for the movers for having to endure this kind of stuff from their employers, as they informed me this is how they do business. But then again they broke a bunch of our stuff, so maybe it’s fitting.

First of all, they sought me out when I was in search of a moving company. A friendly man called me up and explained about a discount and how they are on the B.B.B. I couldn’t find anything on Better Business Bureau that they had posted so my story begins.
Not only did they break an expensive statue etc! Idc. It was able to be repaired. I’m not fussy. Stuff gets broken during a move. BUT WHILE SIGNING PAPERS and writing check for a tip, they robbed me blind. I had opened boxes and items I had lying out vanished into thin air. Pocket items. Expensive items. Couldn’t be more irate when I contacted company and they ignored me and my emails.

Gary Sr. was a pleasure to talk to; he made me feel very comfortable and told me all of the details and inclusions. He called the day before and the day of the move to confirm, which was appreciated. He had said there would be 3 guys for 4 hours, which was better for me than others offering 2 guys for 4 — 5 hours. The men who moved me were really quick and professional; and they were really nice and professional to each other, which was notable. I only remember the lead guy’s name, Tyrone, who I would recommend for any job he wants to do. Nice guy (and so were the other two). I’ve moved more than I want to admit, and this was a really good experience all around. We had estimated 4 hours with another hour if needed, and finished in 3.5 so happy. I would gladly recommend and will use them again, and hope that Tyrone is still there!

I have used Fort Lauderdale Moving & Storage, Inc. a few times. This is a 40 old year company and has a good reputation giving fair and honest estimates. The movers are careful about your personal items from moving point A to B. I would recommended this company to my friends.

I was quoted a flat rate and a time frame of 4 hours by Gordon, it was a simple move from East to West Boca. Gordon arrived with Jared in tow and quickly began to wrap my furniture with care and load. Then off to the fanal destination. We arrived and again they quickly unloaded the truck with care, manuvering each piece with efficiency. Exactly 4 hours later the job was completed. I HIGHLY recommend this company and these 2 very hard movers. It’s my understanding Gary the owner expects a lot from his team and I can say they exemplify the way a mover should conduct themself. They are polite, honest, professional and very good at what they do. USE THEM!!!