Diane and Dwight’s

They are not closed — just using a different name. That is how scandalous this company is!!! They have received so many bad reviews (just check out their BBB ratings!) and now have to use a different company. BEWARE! Awful, awful company.
Diane came out to give an estimate — before I even said yes, she had her guys already chopping the tree. Very unprofessional. I needed a tree off my house so because of my rush and the fact the guys were already working, I agreed to a price that I probably could have paid less with another company. She added in an additional small tree trimming and said she would take away all the brush and mess. I came home to find a complete mess in my yard! They had not removed anything, the tree looked like it was cut by a 3 year old, limbs and garbage left everywhere. When I called to ask for a refund, all of a sudden no one answered. DO NOT USE THIS COMPANY. They service under different names so beware of DIANE. The phone number above hasn’t changed either.

STAY AWAY!!! THEY ARE A TOTAL SCAM! Diane told me a tree needed to be removed and it would cost $ 250. I got a second opinion and the tree is just fine. My neighbor said they were supposed to come back to finish their service and never showed up.

Beware!!! Diane gave a reasonable estimate to remove a large tree in my yard. The tree was cut down but what a mess, the stumps were left in the yard, they had promised to return to finish the job, BUT NEVER SHOWED UP!
DO NOT USE!!!

Tom, the crew chief, was an absolute master. The crew arrived slightly late (not a big deal) after being up late the night before and spent a second 10 non-​stop hours in 2 days getting the job done without so much as asking for a penny more. Diane was professional and helpful. We were amazed at their professionalism and skill. Amazing work ethic ! THANK YOU, Tom and thank you Diane.

I was pretty impressed with the services. From the very start, Diane was responsive with the needs for my home. Prices were reasonable and they did the job well! I had a very tall palm tree close to my roof which was my main concern for a while. They cut it down with no incidents. Tom is very knowledgable about trees and skilled cutting them down. I would recommend them! Thank you.

I have to wholeheartedly agree with the other two reviews on Unilocal.Do yourself a favor and do not use this company! They are scam artists who say they guarantee their work and they do not! They overcharge and deliver bad service. We had to learn the hard way from these people. I will be adding pictures of our communities dead trees and dead flowers. They planted a tree for our community and it fell down within three days of planting. It also fell on on the new flowers planted! It took Diane and Joe nearly two weeks to come back and plant a half dead tree, they never even replaced athe flowers! Upon calling again after about a week, she said it had a fungus and was dry because of no water. This is after we had our sprinkler company come the day after planting so this would not happen. The tree had its own sprinkler installed to assure right amount of watering. We also have a tree maintenance program with a separate compAny to fertilize and treat the community. So much for their guarantee on a $ 350.00 tree! DO NOT USE THISE TREE SERVICE! YOU WILL BE SORRY!!!

I’m giving this «service» one star because, A. I have to give it one and B. They can actually trim the dead fronds from a palm tree without killing it.
Moving on.
After having an average experience with the palm tress, my husband decided to let them spray our shrubs for whiteflies, which have been a HUGE problem around here. The agreement was that they would spray once and then be back in a few weeks at the beginning of April, to spray again. The first problem was obvious, when not a single fly seemed to die from the first spraying. The cars were covered in them, you’d open a door and dozens of them would fly in before you could slam it.
The first of April came and went, no sign of them. After a phone call, in the middle of the month, they agreed to come out by the end of the month. Uh — no. The ficus were losing every leaf they had. So, they came out a few days later. While they were there, they said that they also needed to trim the schefflera tree, which was not looking well either, and spray it. Then they needed to spray the other hedges. Then they said that they needed to cut back the huge philodendron on the side of the house, because they had carpenter ants. All of this had been agreed to while I was not around. Being a former Master Gardener, I would have liked more information. By the time I found out, they were already underway. I did eventually ask them what kind of spray they were using on the shrubs. Diane hedged and didn’t give an answer. She pointed to the neighbor’s (which looked pretty bad) and said that they were completely dead from being treated with the wrong stuff. She also offered to spray the neighbor’s bushes again (at our expense) to keep them from sending more flies to us. No, I don’t think so. I asked about the spray again, I was told that it was just a spray for the whiteflies, — still not an answer. I asked a third time, this time she said that we couldn’t buy it without a license. 3 times, no answer. I get both irritated and suspicious when someone won’t answer a simple question, but by then it was kinda a moot point, anyway.
While they said that they needed to cut back the philodendron, take out the stumps and remove the roots, they didn’t say that they were going to remove them entirely! This was about a 10×20 ft. area of plants! Gone! Every. Last. One.
Since we had to go to a meeting and didn’t get back until after dark, we couldn’t inspect the work. The next morning was something of a shock. The schefflera tree wasn’t pruned, it was hacked. They hadn’t taken out the roots of the philodendrons, which were everywhere, like big black snakes to trip over. It was awful. Two weeks later, we still had flies everywhere and had to treat them again. We did it ourselves and it worked, even if we didn’t have a «license.» But by then, the ficus were all but dead.
Two months later, our ficus don’t look any better, but at least we’ve kept the flies from spreading. The schefflera tree looks far worse than it did. BTW, we did call them about all this and they said the tree had been too old and sick to live anyway. Well, gee, don’t you think you might have said that before you charged us to spray it and «prune» it? Duh. They said they never guaranteed that they would kill the flies. They were also asked about the roots of the philodendron that they had ignored, after being paid to take them out. They refused to do anything. Oh yeah — they would come back and take them out — for an additional fee! Then came the kicker — the told us that if we weren’t happy to call them back, because they guaranteed their work! Wait a minute — either you guarantee it or you don’t!
Also, in case you’re wondering, since they had done okay on the original trimming job, and some of our neighbors used them, we did not check them out with the BBB as we would have usually done. We did that later — they have an «F» rating. I will be posting pics of their work.