Bug Off Exterminators

TERRIBLE. LOL! Seriously. WTF!
I felt like I was in a movie. Pest control guy came in all annoyed because I wasn’t on his list of houses he had to visit. Not only he got there an hour and a half late, He started spraying my kitchen. He asked me, where are the roaches. I told him that it wasn’t roaches, It was an ant problem, possible fire ants and he interrupted me and schooled me on his ant knowledge, which was fine, but the way he was talking to me and kept interrupting me with what I was trying to say, was really rude and unprofessional. He didn’t let me speak! He kept spraying and I finally got to tell him, that ive been getting bit by ants when I was in my couch. I literally had a trail of ants in my home. He kept stressing that that was impossible, that I live in a second floor of an apartment building, that what I had could have been sugar ants. But no. I can differentiate what a sugar ant looks like and what red ants look like. Then I tried to tell him about this OTHER issue. That not only it was ants. Then the interruption fest started again. And he halted and said «please tell me it’s not bedbugs.»
«That sounds like you’ve been getting bit by bedbugs, not ants.» I kept repeating, that I did in fact have ants and have been getting bit by them, but recently I’ve been getting bit by something in my couch that weren’t ants.
I might have brought bed bugs in my home from work. There was an employee at my work that had them and brought them in the workplace. To the point that the owner of my work had to throw furniture away. Then began to school me about bedbugs, but in a annoyed tone and making me feel like if I was stupid. I told him that ive dealt with bedbugs before at a different home I used to live in some years ago. That I know and am very weary about them. But kept on interrupting me and continued ranting about bedbugs. He then said «I dont have time for this right now» (meaning he didn’t have time to inspect my home for bedbugs. He half-​assed a quick search on my couch. But then started to head to the door, then he said «pray you don’t have bedbugs». And left. I just wanted help man. I’ve dealt with bedbugs before and sadly that first time, was a nightmare, because I realized I had them when they were visible to the eye. Right now I may or may not have them. All I want is to get rid of them before they get out of control, and that is why I contacted them in the first place.
All I know is that they should have the name changed to F*! $# off. Because that’s pretty much how I felt this company offers to its customers
Or maybe the dude was having a bad day, who knows! Maybe have bug off employees go on a seminar to learn and train the art of compartmentalizing.