Bike Tech

Outstanding customer service! This place will have my business every single time! There’s no need to go any place else, whether you’re a beginner purchasing your very first bike and don’t know where to begin, or an expert looking to upgrade. Warm welcomes and attentiveness from the time that you walk in and out of the door. Bike Tech reps (Fort Lauderdale) take their time with you and encourage you to ask any and every question, to ensure that you’re making the best decision. They work with your budget. Price guaranteed! We came into the store to purchase one bike and walked away with two specialized bikes for an amazing deal! Not only that, thanks to the manager, Raynell, we walked away more informed on how to get the best out of our bikes. Kudos to him and the entire staff (Fort Lauderdale); they were great! You’ll never be disappointed!

these guys rule. came in to have some minor assembly work done on my bike (traveled down from the northeast) and ended up spending several hours just shooting the shit. super friendly crew, real knowledgable and a superb selection of bikes and product. if I’m ever in FLL again with my bike, which is high likelihood, they will be my first stop.

Love Bike Tech! Always ready to help with my questions. Alan B very knowledgeable and professional. Will definitely keep buying from him for all our future needs.

The issue mentioned in my review below was addressed today by the store manager, Rommel (thanks for the call today and discussing this issue with me). Rommel’s interest in understanding and working with me, says a lot about the management of this shop. Details like this go a long way, both for the customer and the business.

I had a great experience buying my specialized bike from this store. They had to order the bike and assemble it. When I came in to pick it up the staff remembered me and were very excited for my purchase. They take your picture of you with your new bike.
They also go with you on the test ride to look at the fit of the bike as you pedal around.
The store offers free lifetime adjustments with the purchase of a bike. For those that cycle, know this is invaluable.
The store is large with a great selection of accessories. They do organized rides a few times a year with sag support.
Overall, I enjoyed my bike buying experience. The staff is friendly and very professional. They cycle in their spare time and know what they are talking about.

I cannot say enough good things about this shop. I’ve been riding for a few years, but just got my first road bike this year. This shop is the first place that doesn’t feel intimidating. They are really friendly and knowledgeable and always take the time to explain things to me without making me feel like an idiot or that I don’t deserve to be there (as other shops do). They told me I get free adjustments for the life of my bike — and today, even showed me a different way to leave avoid the traffic going home! I won’t go anywhere else now.

After a long day around Fort Lauderdale area and supporting small local business, my wife and I decided to go Bike Tech. I’ve heard about them before through local cyclist fellas, but never had the opportunity to check their facilities until that day.
Anyways, I was on the lookout for some cycling shoes, bur since Im living on a budget I had to be careful with my spending, and I’m so glad we came here. Immediately we were welcome by the Bike Tech team and approached by a Margret Sales Representative. Let me tell you something, there is the type of sales people that are pushy and try to sell the most expensive thing even if is not food for you. But Margret really took care of us! she asked what we were looking and gave us multiple options with different range on prices. I ended up buying some Shimano shoes for and excellent price.
Its nice to have local shops and people that treat you nice and cares about your need. Good job guys and definitely stoping by soon to get some more goodies.

I had a problem with my bike, and Jacobe and Matt handled my issue like real professionals. I’m extremely satisfied with the level of customer service. Thank you gentlemen for being loyal to your business.

This shop is frustrating. I’ve been a customer here for a while but their service leaves something to be desired. I had a problem with a piece of equipment I bought from here, brought it back to the store for what I thought would be a quick swap for the same or a similar product. They sent the equipment back to the manufacturer, telling me they would call me with an update shortly. 2 weeks later, no contact from the store. I made a couple phone calls trying to sort things out to be informed the manufacturer would not warranty the product, and also were not offering a refund or discount on another piece of equipment. I just think when you are a consistent customer, you shouldn’t have to be the one constantly following up with things like this. I believe business should stand behind the product they sell and cater their customers a bit more than this.
The bottom line about bike shops is that a lot of them have the same type of bikes and equipment, and the service separates them from one another. My experience with the service here has been disappointing.

Love this shop. They are nice, professional, shop is clean, great prices, and the shop is always willing to share maintenance tips and sell me little parts they normally order for themselves. Just spoke to the manager today, who mentioned that they bought all of the 2014 Specialized demo bikes, which are very lightly used and they are selling them below invoice. I am not in the market for a new ride, but this could be pretty interesting. According to the manager, they will shortly have anything from $ 500 to the highest end $ 10K MSRP bikes for substantial discounts.

Had a great experience buying 2 cannondale’s. Great space, knowledgeable and helpful staff. Especially Terry!!! He was customer service plus. He took time to figure out what was best for us and solved every problem we had. Even removing the spare tire from the back of the jeep.
I highly recommend this place!

I’m liking this place a lot. Very friendly staff — so far have purchased a few things (great prices) and had one service (FaST turn around!). Seems any time I call in to ask a question I’m hanging up laughing (getting a yoga matt instead of a transition matt so I can throw in a downward dog… classic). Great store.

Friendly, knowledgeable and professional. My girlfriend went in to buy a new road bike. Before trying to sell, they talked to her to find out about her riding experience, where she rode, and what her riding goals were. After that, they showed and explained what her best options were and had her test ride a couple of different bikes. Once she figured out what the best bike was for her needs, the rest of the process (fitting, sizing and adjusting) went very smoothly. Bike Tech is a store, so of course they want to sell but, they are more concerned with making sure the rider is on the right bike and helping the sorry to progress — safely! I would definitely recommend and will go to them for all of our biking needs.

I recently got my hands on a very nice road bike. After taking care some of the fittings and gears at another store close to my work, I came to this store for some more minor supplies. The store is very nice, neat and clean. The store staff are very friendly and helpful. I also found out they sponsor weekly bike rides in the area. I am definitely thinking about joining them on the ride after I get into a better shape because I don’t want to fall behind. Since this bike store is so close to home, I figure I will come and purchase all of my future bike riding needs.

Very nice place. Clean organized and very friendly staff. Met joe the manager seems very knowledgable nice change in a bike shop.