Ambassador Taxi Service

My father left his wallet in their car, and he called them. They don’t pick you their phone after dozens of calls they pick up. When my dad told them his situation THEY HUNG UP
NEVER DO BUSINESS WITH THEM!!!

Esta compañia se dedica a timar a la gente. Un recorrido del aeropuerto de fortlauderdale a Davie de 11 millas que tardaria 18 min, cuesta usualmente 24 $, pues en el caso de una cliente, el taxista dio un recorrido de 48 millas y 43 minutos. Cobrando un importe de mas de 51 $. Cuidado con esta compañia. Algun ente oficial debe tomar cartas en el asunto, pues se aprovechan de los pasajeros aturdidos por el viaje, no se den cuenta de lo que hacen.
Aun sigo esperando respuesta del dueño de la compañia. Mi cliente como es logico marcho antes de las 24h. Aducen que el cliente debe reclamar directamente. COMO?

Rip off. We just got charged $ 50 for a $ 28 ride. We paid cash because machine didn’t work. Car #788 rips you off. From now on we will use Über.

Avoid them. Ask for a different company. First he took us on a route that was $ 42 for a $ 26 ride by going all the way out to ⁵⁹⁵⁄₉₅ from airport instead of straight up Rt. 1.
Then his card machine wouldn’t work. So had to do cash.
Please don’t take Ambassador. Car number 788.

The cab was very old –a/​c barely worked and the driver was fighting with me about my paying with credit card. Tried to tell me that I could pay with cash and ride would be cheaper. Attempted to call this company and no answer. Do not recommend at all.

AVOID THEM! If I could give 0 stars I would. I have to agree with all the other reviews. Driver was terrible. Between swerving through traffic, slamming the gas, slamming the break, and getting honked at by other motorists, I’m lucky to be alive. Then, like other posters have mentioned, he didn’t know where he was going. I had to pull out my GPS and tell him where to go.
When we got to the hotel where I was staying, he said we were too far from his hub for the credit card transaction to go through. I asked if we can try anyway, and he complied. Swiped my card three time, and each time it said processing, but then failed. I had to go into the ATM, get out cash and pay him (tip was very small). Come to find out the next day, the transaction DID actually go through. So, now I am fighting a transaction on my debit card because these bozo’s don’t know how to run a business.
Never again.

I rated this taxi service 1– star because 000 is not a option.
We arrived at Ft lauderdale airport from NY and Über is not allowed to pick up only drop off for 3– months. There is a reason why Über is doing so well. Okay, so after asking several car services for price which were all trying to rip us off. The price ranged from$ 75 – 120 from ft Lauderdale to Boca Raton for 4 adults and 1 child.
We were tired and decided on this Taxi service what a mistake. The van had no a/​c and no seat belts. I will cut the story short by saying that I WILL NEVER CALL THIS CAR SERVICE AGAIN. ALSO, I DID CALL THE COUNTY COMMISSIONERS OFFICE TO MAKE SURE WHAT WE EXPERIENCED DOES NOT CONTINUE TO HAPPEN.

If I could give them negative stars I would! Please do not get in their cab. I too left something in cab and again it was at corner and I called company and then swore at me and hung up. Then, I tried to call back and went to voice mail. I called later and gentleman answered and said he was checking and that was why he hung up on me. He was of NO help and SO rude. I happened to tell police about what happened since they were in hotel lobby and he said that Ambassador has such a bad reputation in Ft Lauderdale that they can not pick someone up in the city limits but because the airport is unincorporated they can pick up there. PLEASE DO NOT GET IN THEIR CAB — ASK FOR YELLOW TAXI OR WALK!!! THEY ARE ABSOLUTELY AWFUL! My 8 year old son’s bag was left in that cab and he lost all his little treasurers, his blanket since he was a baby and a binder of baseball cards from when my husband was a kid. I am so sick about all the things lost and the little helped received. What a bunch of jerks!

AVOID THEM AT ALL COSTS! They were the next taxi up at the Ft. Lauderdale airport and I had a 30 minute ride to Miramar. I asked to confirm if they took credit cards and the driver said yes… then after we pulled away said the machine wasn’t working and so cash only. We were in a Florida thunderstorm and the guy almost killed us at least twice between talking on his phone and making turns that caused oncoming traffic to have to slam on their brakes to avoid us while making attempted turns across three lanes of traffic. At one point I had to inform him we had a green light!
Finally, the guy was lost and asked if my phone has a GPS we can use to get us to the hotel. He wasn’t even trying to scam me, I could tell he had zero clue where he was going which is even worse! At this point I was ready to just drive the cab myself. We finally got to the hotel and I had to hit the ATM to get cash due to these scam artists. I’ve taken cabs in DC, NYC, LA, etc. and have never had an experience this bad. Rent a car, take Über, walk, buy a horse, use a hot air balloon, hitch a ride on a gator’s back, do ANYTHING to avoid this company.

DO NOT EVER USE PERIOD!
I Landed at the Ft Lauderdale Airport, I was flagged down by Ambassador dispatch and was quoted 60 flat rate to Boynton Beach. When I arrived the taxi driver demanded 109 dollars. I told him I was told 60 and that was all I was paying plus a 10 tip. I also asked to speak with his boss. He said he makes his own prices and gave me phone numbers that were not reachable. I tried to pay him and asked for my luggage from the trunk but he refused. I called the police to try and settle this. When the police arrived he argued with her and didn’t want to release my luggage and almost arrested him. She explained to me although it wasn’t right I would have to pay the amount he wanted because he refused to take the 70 I wanted to pay or she would issue me a notice to appear in court. So I took the notice. Afterwards I contacted both the Airport and Ambassador Taxi. The owner was extremely apologetic and said he would take care of the notice and had the charge dropped. Well this was back in 2011 and unbeknownst to me although this was dropped prior to the court hearing I just lost a great job offer due to a petty theft on my record because of being scammed by an Ambassador taxi driver.

Called after leaving something in a cab. I gave dispatcher cab number and explained he was literally one block away stopped at a light. I asked if he could be contacted and asked to stop so I could retrieve my items. Was hung up on, and future calls went to voice mail. Terrible service.

Our cab driver got a little lost. Had to direct him to our destination, which was not a big deal. What really bothered me was when we got out of the cab and the taxi driver stepped out with his pants unbuckled and unzipped! My husband and I will never use this company again!

DO NOT TAKE THEM. PERIOD.
Driver was incredibly rude and squeezed a couple of dollars off of me by «getting lost.» (He definitely knew where he was going.) He even had the audacity to ask for tip and pull off the silly «We take cash, not credit» bull crap on me. To make things worse, the cab was filthy (public restrooms looks 10000x better). This is a company run by the worst kind of humans out there and should be closed down. Never again.

Cab driver pulled the old «the credit card machine is broken, I can only take cash» trick. This was only after we arrived at the destination of course. Then he charged me an extra $ 2 on top of the fare because we came from the airport. This was also not stated beforehand or written anywhere. Don’t use these scam artists.

Beware of driver 0783… landed at Ft Lauderdale airport and waited 30 minutes for a cab, ended up in #0783. I explained to the driver how to take me home (I live 2.5 miles from the airport) he tried to take me the long way and pretended to not understand when I told him to turn, he did follow my directions and took the road around the airport which was 45 mph, he did 30 the entire way! Once we arrived at my house he refused to take my cc and pointed to the machine I unfortunately gave him a 15% tip assuming he would assist me in removing my things from the back of the cab. It was 1:30 am I had my 2 year old sleeping in my arms beginning to wake up… the driver stayed in his seat while I struggled to remove a car seat, a stroller, 2 suitcases, a backpack and my carry on bag while holding my son! Absolutely unbelievable, STAY AWAY FROM THIS DRIVER AND COMPANY!!!