The crew at this store are not looking out for your best interest and only want your money. long story short: The sales person I met with lied to me about what they had available and the price. I came very close to buying a bed but luckily I decided to hold off and went on their website to discover it was much cheaper than what I was quoted in the store. What angered me the most was when I went in the next day to explain the situation to the store manager she was defensive of her sales person who had blatantly lied to me regarding multiple aspects of the sale/quote. If she would have given me a simple apology I would have bought the bed but instead I felt I had to take my business elsewhere.
Coleen L.
Classificação do local: 2 Greeley, CO
The service we received while shopping for are new mattress was exceptional. I wish I could say the same for there delivery procedures. Delivery date was set so that new bedroom furniture and mattress would be delivered at the same time. Somehow the mattress did not make it on the truck to Ft. Collins and they only receive one yes that is right«ONE» delivery a week from the warehouse. We purchased the mattress on a Saturday it was to arrive on the following Friday, but somehow did not make it on the truck. In order to have furniture and mattress delivered on the same day we will have waited 17 days for something that is in stock in there warehouse. This is in of itself enough for us not to want to business with Denver Matress in the future. Time will only tell if they can figure out a better delivery system.