Smashburger

Disgusting. Salty beyond belief! Literally got food poisoning immediately leaving the restaurant

Burgers are bomb! When served, our fries are always cold… No problems with service so far.

This is one of the worst burger restaurants I’ve ever been to.
The menu is not co-​located with cash register, so you’ll have to use the menu they hand you (which has no prices on it). Nathan took my order, he was a rude and condescending, could not explain the menu items correctly.
The regular Smashburger is larger than average, which explains why it’s $ 2.00 more than anything comparable, but has no flavor. Be prepared to add mayo, mustard, hot sauce, etc.
The black bean burger is not a burger WITH black beans on it, as Nathan described. It’s just a bunch of black beans pressed in the shape of a patty for more than $ 7.00. No taste, no flavor, no value. French fries were satisfactory, really tasty when dipped in chocolate shake.
I asked for hot sauce but they don’t provide it for to-​go orders. They won’t even let you pour the sauce on the item before you leave, they simply deny you the condiment!
Overall, if you want a mediocre burger for a higher cost with rude service, go to Smashburger. If you want flavor with value and good service, go elsewhere.

I give this restaurant 5 stars simply because of the employees – the food is good – but the attitude of the staff is what brings me back to this place. I love how personable they are (always give a greeting when customers walk thru the door), my order is always correct, given with a smile, and the burgers really are flavorful (thick, juicy, and right ratio of toppings with meat/​bread). Granted, I still have yet to find a burger place in EP that is a complete WOW, but this one is still good enough, plus good customer service is always that edge for me on whether I will spend my time and money on a restaurant again. Kudos to this location of Smash Burger for actually caring about their customers.

I am in love with this place. I’ve eaten here a few times and it has not let me down. The food and service are excellent. It is always impeccably clean and I never see the staff just standing around doing nothing. There is an outside dining area as well which is enjoyable this time of year. We will be returning… often.

I had a salad it was mediocre at best. I actually think if I ever go back I will try a burger.

My favorite lunch spot at Freedom’s Crossing. Parking is tough, but the food is fast yet restaurant quality. It is easy to personalize your burger, the buns are delicious, and the service is very good. I come quite often for lunch m and have always been able to sit in a booth. The smashfries are my favorite– a while back they would put way too much olive oil on the fries, but lately it has been just right. Also– they now have these amazing milkshakes. Another positive thing is that they have vitamin water (XXX flavor) on their fountain drinks, which is great for people looking for something healthier than carbonated soda. They also sell beer, is awesome.

Stopped by for lunch… generous portion, guaranteed to leave full. Had the smash fries which were pretty good with garlic seasonings on it… the burgers are freshly cooked on the grill. Service was friendly and they serve you with a smile

I’ve eaten at Smashburgers before and I was familiar with their yummy hamburgers. But I was totally surprised when my colleague recommended their salads. We went at lunch and I got their spinach goat cheese salad with added grill chicken and sliced jalapeño. The salad was delivered in about 10 minutes and I devoured it. This is a huge amount of food for a reasonable price. Quick, healthy, and customizable, I was impressed with Smashburger salad options and will def hit it up again in the future.

Absolutely delicious! They need to open one off post! The staff is very friendly and great service. I definitely recommend it.

Smash burger I the best place ever. Their milkshake are delicious!!!
You should go there.

Delicious burgers, delicious fry’s.
This ones on base so It’s in a nicer area, kid play pin out the doors, a movie theatre, a bar and more right out the doors, so you can enjoy their awesome burgers.
And I’d highly recommend the deep fried pickles.

Only been here once so far but I was impressed with the good service. Ordered the black and blue burger, added bacon. Was very good, quick meal. Exactly what I was looking for.

I’m a big fan of the avocado black bean burger! Also love the seasoned fries and sweet potato fries. I’ve tried other vegetarian burgers and can say that this one is the best I’ve had at a chain food spot. On the rare occasions that Im craving a burger smashburger’s is always my first choice.

Today when I came to smash burger I was treated with such kindness. Which told me off the bat my experience here was gonna be a great on. I came with a friend of mines to have lunch. I had the signature burger in my city which properly named fort bliss. I also order a drink and a side of smash fries. We took our seats after placing our order and we wait for our food which came out fast. The fries where hot and fresh you can smell the rosemary and olive oil on the fries which is there signature fries (highly recommend). They asked if we needed anything we did in fact ask for ranch which they lady kindly brought us.
The food was fantastic they place was nice and clean. I love the concept they have going on. Which they had a closer location near my house but definitely worth the drive.

This place was amazing! The bun was made of wheat. It was very soft. The bun actually had flavor. I got the avocado club chicken sandwich. The veggies were fresh. I had hay onions on the side they were delicious. Perfectly seasoned. The onions were skinny and thin! This place is a must if you’ve never had it!

Once you eat Smashburger, you’ll never look at McDonald’s or Burger King or Carl’s Jr. the same. I got Smashburger on my brain and I never want that to change. Yes, this Smashburger is on Fort Bliss (and it’s the only one in the EP area), but anyone can go… all you need is a form of identification to get on Fort Bliss. The location is great since it’s in a pretty central area in El Paso, located inside Freedom Crossing.
There aren’t many place in El Paso where you get the option to sit outside (and be properly shaded) so I love that SB offers almost as much covered seating outside as they do inside. Nice. The birds in the area have caught on to the free fries that gets left behind (who leaves Smashfries behind? MONSTERS, that’s who!) so you will see birds swooping in to steal a fry or two from vacated tables, but they don’t really bother people.
If for nothing else, I come for the Smashfries. All the other sides are great too, but the Smashfries are sent from the heavens. Lightly coated in rosemary and garlic. Drool… And just so you know Smashburger definitely has a secret menu (a lot of times influenced by the area) and you can also get fried jalapenos, among other secret menu things.
I may come for the fries, but there’s no way I’m not walking out with one of their deliciously out-​of-​this-​world Smashburgers. Thanks to an event last year, I’ve tried every single burger and you know what? They’re all damn good! My favorites are somewhere between The Fort Bliss (obviously only available at this location), the BBQ Bacon Burger, and the Truffle Mushroom Swiss. The Fort Bliss has jalapenos and fried onions, so it’s like a good ol’ fashioned burger with the Southwest heat and crunch. The BBQ Bacon feeds the cheese and bacon fiend in me, my two favorite food groups. And they put real deal cheddar cheese on it, none of this government cheese crap that tastes like, well, crap. And the Truffle Mushroom Swiss! Yummm… loaded with mushrooms and swiss, need I say more? The buns are buttery and airy, they’re simply lovely. And the patty is smashed to order (they seriously smash the burger) so it’s not too thick or too thin, but if you like more meat you can always double up. Nobody triples it, nobody.
If you haven’t been to Smashburger yet, you need to go. And if you have gone to Smashburger, but never had the Fort Bliss, you need to go. You better believe I’ll be trying the city’s Smashburger in any city I visit from now on. Oh and they have beer! On tap and bottled!

Definitely one of the best burger and fries combo I’ve had in a while, and I love a good burger!
Went here with my husband and son the other night and there were absolutely no left overs!
I got the Avocado Club Burger and wow! Just amazing the avocado really brings it all together and just melts in your mouth with pure bliss! If you don’t leave happy and full there is something wrong with you! And the Smash Fries, to die for! The simplicity of some herbs and olive oil on fries just completely nails it! I’ll definitely be going back with my family and spreading the delicious word!
Keep it up Smash Burger, you got a good thing going!
Ps the customer service and wait time was magnificent!

Had the BBQ, Bacon burger. The bread was fresh and soft. I am definitely coming back to destroy another smash burger.

I am so, so impressed with the atmosphere, service, and food here at Smashburger. We came in for an early dinner during the week and my boyfriend and I will definitely be coming back (this is saying something since burgers are my boyfriend’s least favorite food). We had the option of sitting indoors or outside, but since its, like, 100+ out we opted for indoors. I love love love all of the natural light that pours into the restaurant. Our servers were incredibly friendly and didn’t at all get frustrated with all of my crazy substitutions. And, guys, they use FRESH produce on their burgers. I asked for jalapeños on mine and i literally got freshly sliced (not pickled!) jalapeños.
Definitely coming back!