Starbucks

They must have made some changes since the bad reviews were written because customer service is wonderful there now. I have asked for drinks that they hadn’t made before and they are willing to do their best to make it right. True, the wifi isn’t very good at all but it’s that way for the whole building, not just Starbucks.

I like the atmosphere here. Nice music, chilling people, great coffee smell, relaxing decoration, etc…
I wish everything was a little bit cheaper to visit there more often.

Just went in for a quick drink and they were not super busy. It was fast and friendly also the people at the counter had such good service. I asked for the Harry Potter butterbeer that I saw online and they knew right away how to make it. It was so great and the service was great. Has to be my favorite Starbucks on my trip so far.

Mediocre coffee + a WiFi signal so weak you can’t even log on = one more Starbucks not worth getting in line at.

They so dont have it together, but fear not I have contacted their district Manager and corporate. The manager is an idiot and doesnt even know how to do her job. Dont order any extra pumps or you will be charged for it.

First I would like to say this is the worst service I have ever received in my life. This is the new Starbucks in the new Fort Belvoir Shopping Mall. Since I was exploring the new Post Exchange, I thought I would cool off with a smoothie from Starbucks.
I should have known something was wrong when I tried to order a Strawberries and Crème smoothie and the employee said they had no strawberries. Instead, I ordered a orange mango smoothie. I waited for an orange mango smoothie for twenty minutes. I also requested to have soy milk in my smoothie. However, I witnessed the employee pouring regular milk in my smoothie. So to ensure the drink was made correctly, I asked the employee if the smoothie was being made with soy milk. The employee replied, «I’m making three smoothies,» then she turned around to her coworker and complained to her in front of me. I felt so small when that happened to me. Also I ordered another beverage with whipped cream. I witnessed the whipped cream touch an employees elbow and they still served the drink to my friend. Another employee saw the whipped cream touch the employees elbow and the employee didn’t say anything. All the employee did when she saw the contaminated drink, she just looked the other way. I told my friend what happened, but she was so upset with the customer service and time waiting she just took the drink and left with great discontent. She loves Starbucks, but I believe she will never return after this experience.