Red Lobster

Got the NY strip and lobster tail. The lobster tail was great and fell right out of the tail. The steak however, was tough and overcooked like something I would expect to get at a mom and pop café. The waiting staff was helpful and friendly. I would come back for drinks.

The place has went downhill since the Gm left a year ago. The new Gm does not hold his employees responsible for their performance. Had the worst visit today for lunch. The food came before the drinks which the order was wrong then when the drinks came they were wrong also. Skip the place and hit the roadhouse!!!

There was no waiting. After deciding what we want, we’re told their out it. Have to pick again. Order. Brings the drinks. Finally brings salad and biscuits. Finish salad, rolls, and drinks. «I never finish a salad, let alone a drink and a salad before my food comes.» Table of six that came in at the same time but ordered after, ended up getting their food first. Steak over done. Shrimp tough. Cajun pasta dried up so quick it couldn’t suck the oil up from the bottom of the bowl. Soda was okay. They weren’t that busy.

Service was decent and waitress brought out correct orders. The problem was that my salad was majorly over dressed. Another problem was the shrimp nachos my family purchased for an appetizer had barely any toppings on it and the dish was mostly just brittle chips. Overall my meal was bad and very overpriced.

I am vegan & do not enjoy going here because I don’t like to see the live lobsters in the tank. I also am not big on chain restaurants and like them even less after being here. My husband and a friend of ours enjoy this place however & we had several gift cards for Darden restaurants from a well-​meaning family member so we went.
This was on 06-​03-​2012. We had just moved back to the area and wanted to go out to eat with the aforementioned friend.
They were pretty busy when we first got there and our waiter apologized, but we told him to take his time. The drinks were a little slow getting out, but I gave them the benefit of the doubt. I ordered a side salad which was very good. It also may have been due to eating total junk during our hectic move days just prior. They seemed to be happy with their salads as well.
When dinner finally came, the restaurant wasn’t so crowded anymore. I was served my plain baked potato & side of asparagus. I was happy they had asparagus! But the dinners brought to my husband & friend were not what they ordered. It was then I realized my husband’s appetizer also did not come out.
My husband was pretty upset & told the waiter. Our waiter went and got the manager. She finally showed up and then they were slowly given menus to just start over and reorder their meals. I felt caught in the middle because my husband was very angry, but I could also sympathize with the waiter. I am still not sure if it was a mistake on his part or on behalf of the kitchen. I used to wait tables and bartend myself so I could relate.
My husband’s food finally came out. It was a shrimp pasta I believe with an alfredo sauce. He told me it wasn’t very good at all, but I wish he had just sent it back entirely. It looked to me like the sauce was broken and that it had been sitting awhile. I don’t even recall what his appetizer was because it also wasn’t anything spectacular.
He was almost done eating when our friend’s food finally came out. I don’t think he had any complaints just because he was so hungry by this point.
The waiter was a very nice man. I think it is possible that he just had a bad night or the kitchen gave him the wrong food. He said that mine was sitting with the dinners that were wrong that were brought out the first time. I just felt rude for eating when they had nothing, but it would have gotten cold.
The manager wasn’t all that professional to me in her dress or demeanor. She did take all but the awful the pasta dish off the bill, but left our drinks on. She did ask me if it were alright, but what was I going to say? In hindsight I should have been more demanding. My husband had excused himself to the restroom and I was holding all of the gift cards in my purse. I also had a coupon for $ 4 off two entrees, but didn’t even end up asking to use it because there were no longer two dinners on the check. I feel she should have just wiped out the entire thing. It was a much more hellish experience than I can even describe. If we didn’t have to pay for those beers and nasty pasta, we might have been going back & this would be a much nicer review.
So I hand the gift cards to the waiter to pay. I asked if I could use my credit card to tip him because I had no cash and wasn’t sure how this was going to work with the gift cards. My friend offered to leave a tip in cash though. When we left I personally went and found the waiter and put the money in his hand. I hate leaving it on the table for fear someone will steal it. Not to sound like hot shots, but it was a pretty large tip.
So the really funny part, which I did not realize until later that night, is this: I misunderstood the waiter and thought I had only 64 cents left on the gift card he returned to me. I took the card and one of my coupons to some men at another table and offered it to them. They seemed surprised and happy. When I looked at the receipt later, I realized I OWED 64 cents which meant there was over nine dollars left on that card I gave away. Ha! I bet those guys were really shocked at that when they paid their bill. Hell, in any case, I didn’t think we would be coming back, at least not any time soon so somebody might as well have gotten use out of the damn thing. I wonder if this 64 cent check didn’t get paid then, but hopefully that lovely manager voided that at least!
What a nightmare. Though I have had worse experiences, this was ridiculous! I would completely swear off chains period if it were up to me. My dining companions will probably not listen to me ONCE AGAIN and something else will happen. Sigh.

Pretty freaking tasty. I love seafood and the cheesy biscuits. The atmosphere is pretty kitchy but still good food. Also its always packed but the wait staff remains very attentive.

good dinner, good price, four baskets of crab rolls and four refills on drink. Tristen was a server and paid close attention to our table.

Let me start by saying the service was great. She really busted it to take care of our party of eight.
But there were a couple of issues when we dined on a Sunday night. There wasn’t much of a wait, which was great. The restroom was a dump, though, and they were out of toilet paper — thankfully I didn’t use the facility for that purpose.
Secondly, they brought out an incorrect appetizer.
Other than that, no qualms.