Nail Pro Spa

I have been here many, many times either for gel or regular manicures and pedicures. I always request Kim, she is very meticulous. I highly recommend this place.

My friend got a full set and they all cracked and chipped 2 days later. She works in banking, so it’s not like she’s doing manual labor. We also got her daughter’s nails painted and it looked like she had done them herself, she’s 4. The gentleman also cut my friend’s hand in at least 2 places while doing her nails. Overall, very shoddy work and rude staff. I would give them a zero if I could.

First things first: «Kate, I thought you lived in Chicago. Why are you getting your nails done in a mall just outside of Decatur?» This is absolutely true. However, work travel brings me to this area of the world & I decided to get my nails done here to save time erranding around Chicago over the weekend. Sadly, it was a terrible idea…
Easily the worst mani/​pedi of my life (and my standards are not high). Sloppy work. Verrrrry sloppy. It looks like a 4 year old did my nails. Not to mention the fact that the gentleman also sliced open my foot (I bled). Rude service. Not just to me when I pointed out «hey buddy you kind of cut open my foot» but a woman who had just had her nails done came back in with a chipped nail & they refused to fix it. Even though the place was open for another half hour & people were still working. High prices. I can get a (good!) mani/​pedi for $ 10 less around the corner from my home in Lincoln Park.
Honestly, I have never ~not~ tipped for nail care ever in my life even when I wasn’t thrilled with the results but I really don’t feel guilty about not tipping here. I won’t return to Nail Pro even though I can walk here from my hotel.