NTB-National Tire & Battery

Kept my truck almost 24hrs and couldn’t even fix what I needed. Then tried to charge me double the price of what the parts cost. Shitty service, I’ll never go back.

Wow!!! Great service and fast!!! AAdrian took care of my situation of a dead battery. Answered my call at 7:20am today before they even opened! I jumped my car at home and got there fast!!! He even met me when I pulled up!!!
Again super fast to get me on my way to Addison!!!

Brought my wife’s car in for a new set of tires. Thayer had 2 different sets in our size. Salesman didn’t try to up sell me on crap I didn’t need. They started mounting them right away. It took them a little bit, but I guess that’s normal. Nice lounge with a TV to watch while killing time. I’d come back.

So I basically have two reviews for this place.
They are typically really friendly and tend to care that you are satisfied. When I went in February for a tire rotation, I had to return within a few hours because my tire was completely flat. I felt like an idiot because when I called they told me «it was not their fault if I picked up a nail on the way out.» Obviously. Although, I knew I had not, because I went right down the road and when I came out to my car later– it was flat. Upon returning, a young guy that was working there threw my hubcap as he took it off and it cracked– he at first had no remorse for doing so, so I proceeded to stand at my car and watch him while they finished repairing my tire. The manager took over and told me there was absolutely nothing wrong with my tire, so I am assuming some plug was not securely fixed when the rotation was done. I obviously know little about cars– but I have common sense. The manager certainly made up for this experience and made me feel safe in my car. I returned here for my next tire rotation just last week– I was nervous of course because I did not want to have another bad experience. So this time I stood in the garage and watched every single thing they did to my car to ensure it was all completed thoroughly. It was and they even gave me a free break light because mine was out.
Bottom line– I recommend this place, because the managers really strive to get the work done and ensure satisfaction, you just have to watch out for the «young punk kids» working there who could care less about your car.

Friendly service, pretty competitive prices. I went in for an alignment. It was done in about an hour. I’ll definitely return.

3 hours for am oil change! Better than that my NEW car with less than 4000 miles needs this and needs that… Total upsale BS!!!