First Nails

I remember when this place opened up, I was so excited. Close location to me, amazing prices, and friendly staff. Over the years, it’s gotten worse and worse. I’ve continued to go because I love Linda. BUT the time has come to break it off… I can no loner make excuses for the lack of workers, (most times Linda is the only one there) I’ve sent my daughter with 3 friends for a pedicure, and they only had 1 worker. They had to wait one by one. They didn’t call for additional help. I know the owner has several other nail shops around the area, the massage chairs are ripped, failing apart, have tape on them. The cleanliness of this place is not on point. They don’t sanitize tools after each use, or at least not that I have EVER seen.
They actually use kitchen tools! Recently they finally updated nail polish selection, which was a must. A few times I’ve gone in for a no chip, and I had to explain how to do the process! I noticed after that time, only Linda does the no chip. Not every worker knows how to do all services.
With so many nail salons around our area, I wont be going back. Yesterday was my last visit. Will miss you Linda!

Stay Away!!! Overpriced, sloppy nails, and they jump between clients. WORSE PLACE I have literally ever been to. If i could give even less than one star I swear I would.
I’m gonna start by saying I’m that quiet person who never writes a review or even complains about prices. But felt so strongly about the terrible service here that I had to write this.
They took four hours literally for a mani pedi. Had no idea how to do a pedi gel. Were extremely rude and unprofessional when trying to discuss the length of time it took. Since they kept jumping between clients in between. And also had to keep redoing the sloppy job. I am someone who goes very frequently to get my nails done and have never experienced such poor sloppy service ever before. They didn’t even have the common courtesy to apologize for the ridiculous amount of wait and poor effort. I’m also reporting them to bbb. They took cash and didn’t even charge state taxes, hmmm pocketing the money illegally probably, I wonder if the employees are even licensed. She also tried to get me to place my nails inside the uv lamp probably 20 times each. Anyone who has experienced a real nail service knows that’s just not done. Considering I’m also in the medical field and know exposing your skin to uv rays that much is definitely not advisable. They tried to argue w me even when I said I think three times in the machine is enough. Finally they called their manager who also argues back over the phone in poor English. How can I correspond with a management that doesn’t even speak English? Bottom line… Worse business etiquette ever. There’s one nail artist there who I do feel was doing a good job initially … Until she decided to stop painting my nails to go eat something midway and pass me on to a really inexperienced person… She of course came back and had to redo the nails yet again.
What a waste of my time and money!

They had the football game on. Need I say more?

i came in for a much needed manicure/​pedicure so that my hands and feet could be ready to attend my friend’s wedding. even though i don’t live here, my friend recommended this salon since it was reasonably priced. a mani/​pedi here is $ 30.
the pros:
1. large selection of nail polish colours, appreciated that they had OPI, which is my favourite brand of polish.
2. absolutely no wait, esp since they had about 8 massage chairs.
3. chairs were comfortable, and i enjoyed using the remote to control the level of intensity from the massage chair.
4. i loved the lemon salt scrub that was used on my hands, feet and legs. it smelled and felt great.
5. my nail technician periodically checked-​in to see if i was satisfied with her work (polish color, nail shape, etc). she was very friendly.
6. even though i had chipped two fingernails prior to coming in, my nails looked pretty good, and they did a great job filing down the chipped nails and making both sets of nails look even.
7. before i left, they sprayed the quick dry chemical on my nails to expedite the drying process
the cons:
1. strong acetone smell upon entering the salon
2. the drying process took a very long time, probably equivalent to the amount of time it took to finish both hands & feet. i was confused why they started me on the small fans, then moved me to the «official» drying station, where hot light bulbs were used to dry the nails. i didn’t feel the heat from the bulbs dried my nails as fast.
3. i accidentally nicked one of my fingernails during the drying process, and asked if they could fix it. they added another layer of top coat, instead of fixing the nail from scratch, but it didn’t hide the nick, and only took longer to fully dry.
4. when i left the salon, they told me that my nails were dry, but after i went to sleep and woke up the next morning, i saw that many of my nails were slightly smudged (both hands and feet) which tells me that they weren’t dry when i left, nor were they dry when i went to sleep 4 hours after i left the salon.
although the technician was nice and customer service was very good, i wish they used the fans to let my nails dry faster so that i didn’t end up with semi-​smudged nails the next day.

The first time I came here was on a lazy Sunday afternoon after having brunch with my husband. I had noticed the salon before while parking my car in the parking lot and decided… ahh, I’ll give it a shot. It was relatively empty so my husband and I were able to be serviced right away. The service was good and the guy was friendly and $ 30 for a mani/​pedi is a great deal. Fast forward some months, I decide to use the gift certificate my husband purchased for me. I invited a friend to come along and told her how wonderful the place was. BIG mistake. There was a 30 minute wait and then when we were seated, the manicurist was very cold and rushing. Before I left the salon I had a chip in 2 nails but there were so many people I did not feel like waiting even longer to have her fix it. After I left I noticed that there were «bubbles» under my nails. I am guessing this is a result of the base coat not being completely dry before she applied the polish. Either way, my friend was not at all satisfied with her mani/​pedi and neither of us will be back.

I love this place! I have never had to wait to get in for services and have always had a good experience with friendly, experienced staff. I even planned a girl’s outting there that went very well. Aside from the great things I’ve already said, my favorite part is the lack of noxious smells. A lot of places have that overwhelming acrylic smell and I can’t last more than a few minutes. My experience was very relaxing and satisfying.

So the prices at this place are great and while they have one super awesome girl that gives an amazing pedicure that isnt enough incentive for me to go back. I called and made an appt to come in after work since it was easier for me. I show up 10 mins before my appt time to see a line of people waiting. I told her i had an appointement and she told me it would be about 30 minutes so i said ok ill come back. I came back 5 minutes before she told me and there was even more people waiting and then she told me to come back in one hour. Im sorry but i wont go that far out of my way for great service let alone a mediocre pedicure where they rush you out the door and give you attitude for asking them to something a little bit better! You can definately find a better place!