Teacup Pup

This store clearly does not care for animals they are kept in horrible conditions and cooped up in the small cages all day without any attention. Buy here if you don’t have a soul

Agree with many of the reviews here. Have been here 2 or 3 times now, and the conditions do not change. Dogs that look sick, malnourished, and not well taken care of. An owner/​worker who is rough with the dogs, pulling them by their legs to take them out of the cage to «clean.» There was also recently a kitten that looked well under the healthy age for adoption, alone, in a cage, meowing in such a lonely manner it broke my heart. My boyfriend and I also can not believe that this place has stayed open.

I’m only giving this a star because I have to. It doesn’t even deserve one-​this facility deserves to be shut down. I can’t even say I’d never buy a dog from there, because if I could, I’d buy them all to get them out. Unfortunately, this would only assist the business in perpetuating its practices. While I don’t believe in puppy mills, if you’re going to get a dog that clearly has origins in one, there are better places to go. If you insist on a purebred or specific breed at all, a reputable breeder is recommended over a pet store, even though rescuing is probably the best thing you can do. Should you purchase a puppy mill/​pet store dog, you are doing a huge service to a life that is probably going to be fragile and tough to train.
Yes, that’s speculation, but here are the facts: the place stinks, the shop keepers seem neglectful and unfriendly, and anyone with background knowledge in proper pet care and animal treatment can see that this place is subpar. I’ve witnessed dogs who are clearly ill, hungry, or unhappy. While puppies will get dirty, their fur, eyes, and noses could look more healthy with proper nutrition/​hydration and grooming. None of this appears to be supplied to the puppies while they await «adoption», or in this case-​purchase for upwards of a grand.
I have come here just to look since I was kid, gaining a deeper understanding of the conditions as I’ve gotten older. Positive reviews of this place are assuredly sponsored, biased, or a means of a buyer trying to validate their own decision. I hope the puppies that have been purchased are treated well and live a healthy life, but a rescue is still in the best interest of the dog, the owner, and the business of adoption in general.

Honestly they need to shut this place down. Horrible place for these animals. They are always either dirty, infected or sick. Very heartbreaking to see.

This is for the store 6 month old fisky cat thats not up for sale or adoption that they keep locked in a cage all day… everyday.

This place is terrible and should be shut down. How they haven’t been reported for animal neglect, or mistreatment is beyond me.
To start, they put puppies in the window for display. I’ve passed by countless times and the puppies here are locked inside with no food or water. I’ve seen the puppies licking empty bowls hoping for a crumb of something. Its beyond heartbreaking.
The dogs in the cages are in such poor health and condition. I walked in this evening and one Chihuahua puppy was shaking and in a ball in his cage. His nose had thick liquid dripping from it and he was sneezing. Obviously sick. The owner (?) Saw me staring and went to the puppy, opened the cage and wiped the dogs nose with his hand and then used the stuffed animal dog toy that was in the cage to wipe across the puppy’s face as well. He started rough housing the puppy with said toy, trying to get him excited and active for potential buyers when obviously he should have been at a vet or in quarantine somewhere.
All of the caged dogs look terrible. There is no ventilation, it smells terrible inside, they are obviously charging top dollar for sickly mill dogs.
DON’T SHOP. ADOPT.

As a person who hasn’t owned a dog before, I went here to get one.
I don’t have any other experience to compare this to but I have to say it went very well!
Any place near New York City is cramped for space, so I can’t hold it against this establishment.
When I walked in the place smelled decent for having a bunch of dogs inside.
I saw an employee cleaning out some of the dog’s cages there.
We decided to get a puppy and they were able to give us information about the breeder. We were told that if there is any kind of congenital health problem that they will accept the dog back for a full refund. They gave us the name and location of the nearest vet, and vouchers for the first 2 visits being free. He told us about where the dog should be registered.
We got informed about how we should change the dog’s food out gradually if we change foods.
They gave us a toy and a whole bunch of Weewee pads.
They gave us about a week’s worth of wet food and dry food (a lot of dry food).
They had a crate for sale right in the store so I purchased one.
Person in the store said we can call any time if we need some kind of advice, or if there is an emergency he could tell us where to bring the dog to.

Hey Folks,
Everyone is entitled to their opinion, but from my experience, Mark is a super nice/​straight up guy who knows dogs and how to place the right dog for the right living situation. Although the store is down a few steps, the place is clean, well lite, and the animals are very well taken care of. I also noticed the reviews are a bit old, so I am not sure if things have changed, or people just like to find fault. In the end, I would highly recommend Mark, and his store, to anyone who is looking for a pet.
As others suggested, I would also agree that if you need your pet groomed this is the place to go.

It’s dirty in there and really smelly. It’s probably because of the cramped space that it’s located in a basement. All of the dogs are smaller in size probably for an apartment or smaller spaced place. I wouldn’t buy a dog there because the prices are pricey to the max due to the conditions they live in.
When I saw the dogs in the front, the white dog rolled over in the poop and thus had poop residue on his short hair fur. Thats… yucky.
Id only go to see the dogs but not purchase any.

I love the groomer here, he’s always wonderful to my two little ones (a shih tzu & a Lhasa apso/​bichon), and they always look great when they come back from getting groomed. The people who work there are always very nice & helpful. The only downside is that the groomer is only available on weekends (cant’ go anymore because I work every weekend now). I highly recommend this place.

I don’t know why it’s taken me so long to write a review for this spot. Sure, the place is a little cramped. I wish I could have taken all the dogs out of there. I was a bit worried about buying a dog there being that you don’t want to get scammed or end up getting a dog that might be sick or have something wrong with it. But they had a Boston Terrier there that my girlfriend and I fell in love with. He was a little under 2 months old when we saw him. Now he’s almost 4 years old (human years, so I’m guessing that’s roughly 21 in dog years) and has been nothing but a pleasure. Aside from us taking great care of him, we have been told by many breeders, groomers, owners, etc., how beautiful and healthy he looks. Their prices are reasonable and don’t be fooled by how cramped it looks or how bored anyone thinks they are in there (I’m going by other reviews on that), these people love animals. I’m hoping to get another dog, and yes I’ll be going back to them. I have nothing against adopting a pet at a shelter but if I’m going to invest all this time, love and money into a dog, then I’m going to get exactly what I want, and they’ve made that possible.

Please don’t buy a puppy from here they are not taken care of they are in there own waste shaking, small cages, owner is not concerned I went here to see a dog I only left crying this place needs to be closed down I was very surprised I thought for this area I would see top dogs not sick and sad and it’s dark and dirty with heat lamps crazy!!! DON’T DO IT why give them money for a dog that clearly will have problems

I bought my puppy a few months ago and it was the best decision I ever made. All the puppies there are adorable! Owner Mark clearly loves the animals –it’s not just a business for him. He is very knowledgeable and has always been available for questions. Every time I pass by I visit and he is always welcoming. I highly recommend a visit for puppy supplies or better yet a new puppy.

DO NOT BUY A DOG FROM THIS SHOP.
Four years ago, we got a dog from here. From day one, she was riddled with health problems. Chronic ear infections, kennel cough, various other infections. We’ve spent thousands in vet bills for her. She was sick when we got her, and we refused to pay full price for her. About a week after we got her, the owner continued to harass us saying he wanted us to pay the remainder. Since then I’ve met a few other people who have gotten dogs from him, and all had similar situations to mine.
The conditions the dogs are kept in are disgraceful. They pee and poop all over eachother, and are not cleaned up after. The owner has a huge sign in the window saying «we do not support puppy mills» but it’s complete bull. If you ask him for the breeders information, he refuses to show it.
This mans shop should be shut down. Dogs shouldn’t be kept like this.

Well, it’s true that the store is a little cramped. And the cleanliness needs to be worked on…
The place looks really old, and the cages are very small. For the teacup dogs, that seems reasonable… But I still get a bad feeling looking at some of the more energetic ones who seem to want more space. I can’t confirm the previous reviews about the ethics of the staff, but most do seem sort of bored and distracted. I just don’t get the feel that they’re experts on dogs (at least not all of them), or that they’re trained too thoroughly in dog shelters/​breeding/​pet health.
I know that’s harder to find, but it really makes me feel less confident about even just asking them health or breed questions.
First, I think the dogs are for sale, not adoption, so I guess it’s technically not a pet shelter. But still, pet shelters I’ve been to are a lot cleaner and more professionally staffed than here.
That being said, I just feel bad for the dogs in the end, so i hope the staff here can see this as a constructive criticism.
One of my hopes is that the staff could be more carefully hired, based on higher experience and passion about the actual animal care.
That way I feel like I could talk to the staff with less fear about a dog I’d get, as an actual living creature that came from good hands.
I’m not saying these are bad people, or sick animals.
It’s just that I wish the staff were a little more attentive, that’s all. And that some dogs had a little more space/​cleanup.

Just purchased a 3 month old english bulldog and let me tell you best impulse purchase! Hes doing excellent and he slept perfect through his first night no complaints! Hes doin good wit the piddle on the weewee pads but the poop we gotta work on lol hes perfectly healthy and i love him to death! Thank you mark and christina!

I never buy from pets from a pet store, I have always adopted but now we were looking for a small dog for my mom and its hard to find a small one in the shelters. I just happened to walk by and took a peek in. I saw a 6 month old white dog who didn’t look so healthy. He was on sale and my heart broke. I ended up buying him knowing that we would need to address whatever skin condition he was having. I just could not leave him in that cage. And… we asked if they walk the larger dogs, there was a Husky there, and they said they DO NOT. These dogs stay in the cage ALL THE TIME in their feces and urine. I know I got a puppy mill puppy even though they claim its not. I consider my purchase a rescue and will take him to North Shore Animal League for treatment. We already love this dog and I’m grateful to have him but I’d like to know what would happen to him when his condition is not treated and nobody wants him. Although the purchasing experience was ok, they were friendly and seemed to be really glad we were buying him so I can’t say anything about that but I just wish puppy mills were outlawed and really gone from our culture. I hope I can get him to good health and enjoy a long life with him but I don’t know if that will happen. He deserves the chance we are giving him.

I know the staff their and they are awesome .i know the day by day schedule they have to do from up keep grooming/baths.to playing with the dogs. great place.

My God, This place looks like a rundown, basement. No light or maintenance whatsoever.
Puppies seemed fragile, sick and truly unhappy; any human being would feel depressed in that rabbit hole. On top of that people who work there, don’t pay any attention to customers walking in as they’re too busy texting or doing whatever! I felt terrible leaving the store and these poor pupps behind.

My favorite puppy store in all of New York City. They’re in a prime location right on Austin street in Forest Hills, Queens. I always stop by whenever I’m in the area and everyone working there is always happy to see me. Teacup Pups are extremely loving towards their pups. I never get handed a puppy without the handler giving that a puppy a good examination and a big kiss.
I got my lemon beagle here back in April 2012 and he is the love of my life. He got kennel cough within the first week, so I called the store right away. They were very concerned and helpful. I took my beagle to the recommended vet and teacup pup covered everything including the additional medication. Within the next week my beagle was back to perfect health, just as I had gotten him. I’m so thankful to teacup pups for all their help and support, unlike other pet shops that avoid any sort of responsibility as soon as they get their money.
Teacup pups can be pricey but they are willing to work with you. They have a good payment plan available. But as of right now they’re having a huge sale so be sure to stop by!