Marty’s Camera Repair

I dropped my 50 mm, which bricked the autofocus and caused a jammed UV filter. I brought it in for repair and got an extremely fair and free estimate 2 days after, then had my lens repaired quickly by the next day. My lens is now functioning the way it should and I highly recommend this place.

My first experience at Marty’s was stellar. Brought in my old trusty film camera with a broken light meter. Turns out it was not broken at all, I had simply had the stupid luck of buying two dead batteries. Whole transaction took 3 minutes. Fabulous.

Professional repairs. Excellently priced. This guy’s a true aficionado of classic cameras. I came in to just pick up the fixed camera but ended up swapping stories with him for maybe an hour. He did a great job on my Zenit-​E and before he knows it, he’ll be handling my Minolta srT.

Marty is extremely nice and helpful. I took my canon ae-​1 to him to get my rewinder fixed and cleaned and he gave me a very good reasonable price and it only took 30 mins for him to do. And on top of that, he gave me advice on how to use my camera! Definitely my new spot if I ever need help with any of my cameras!!!

Sorry for the two stars Marty the second star was for trying. I know everyone has a different electronic problem and Marty can be a hit or miss on fixing from reading reviews but here is mine. I own a professional lens that I use professionally and leisureley. I went out shooting some landscape photography. I had my camera mounted on the tripod and when I needed to move to my next area I carried the camera and tripod together over my shoulder. I had the camera pointing downward and the zoom creeped full extension. I didn’t realize that the zoom tube missed aligned until I got back to my vehilcle and put everything back in its bag. I could not get the zoom to close fully or open fully but was functional in between. Called Mary and assrued me that it would be like new when I get it back. So I bought it over to Marty and he said that a one screw inside of a few came out which cause the mis allignment of the zoom tube. So when I went to pick up the camera I bought my Camera body to make sure everything was in working condition. It was working fine on the camera but I can hear something inside making a slight click noise that wasn’t there before the incident. Marty offered to take another look at it so I left the lens. I came back the next day and the click noise still exist but a little less noticable. So he decided to take off the rear rings off so we both look at it and I found it was the data cable was not in its natural position which caused it to grab a corner of the interior ring housing during zooming so Marty put some tape on it but it didn’t fix it. I asked if it would come disconnected during use and he assured me it wouldn’t. So I settled to leave with it as is because it was working fine and the sound didn’t bother me so much and I needed it for work. On the following weekend I went to shoot at a Castle in the country and the camera was giving me Error 01 message in between some photos until it was totally useless and would not focus at all. I decided to just send it to Canon for repair and get it done by the makers of there product. In all I was trying to save money with Marty instead of just sending a pro lens to the manufacturer’s.

I initially brought my lens to Phototech in Manhattan based on good reviews and endorsement by Nikon itself. However they gave me an estimate of over $ 300 for an $ 800 lens.
I brought it to martys and they gave me a quote of $ 120 and said the issue was far less bad than phototech did. The lens works perfectly again and I’m quite happy with their service.
I only took one star off because they were much slower giving me an estimate — in fact they called me a week later asking what the problem was even though I had gone through it in detail in the store. Anyway, I’m happy to wait a bit longer to treated fairly.
Highly recommended.

I got dust on my DSLR sensor and I needed it cleaned. Marty did an amazing job. I spent about 20 minutes talking to him about cameras and travelling the world. Awesome guy, awesome repair place, awesome experience. Will definitely be back if I have any issues with my camera.

I got two lens that were dropped into the ground. So the UV filters are stuck on the lens. Marty took the filter for me and clean the lens with low price. He also got awesome old camera in the store.

First time I used Marty’s I had dropped my P&S, and the lens wouldn’t even extend. He fixed it enough so that it would extend, but said the entire lens could only be replaced with a full lens assembly from the manufacturer. He didn’t charge me for the work he did.
Second time I used Marty’s, I had never used a lens adapter, and didn’t know how to remove it from the lens. Marty showed me how.
I feel incredibly lucky to have a camera repair shop in the neighborhood. Let’s keep supporting Marty with our business. Shops like his are a dying breed. When they disappear, your only option will be to send your camera off for a $ 150 repair to some shop in Ohio and just pray.
Even though he didn’t charge me either time, I felt obligated to drop him a tenner both times, just for trying to help. If he was a plumber, he would have charged me $ 125 just to look at my problem.
His shop is disorganized, and his customer service sort of reflects that. Just keep calling to follow up until your camera is fixed. Don’t wait six months to call him.

Did a great job repairing my old Contax Zeiss lenses at half the price quoted by Nippon. Forres Hills is way out of my way but the service is top notch and the price is worth the subway ride. Hopefully I won’t need his services again anytime soon but at least I know where to go when the need arises.

Marty is terrific. He swapped my old camera for a newer model when he couldn’t figure out the issue and didn’t want to bother sending it to canon. My kind of service shop. ;)
I’ll take any and all camera issues to Marty’s.

When I met Marty, he was really sweet and eager to help. My kid brother attempted to manually shut off my camera by pushing the lens in… And so I need some fixing before a long euro trip. I don’t know too much about cameras to know the value of parts and labor etc but something was fishy about how this went down.
I have a simple point and shoot that was worth a pretty penny when I received it. Although years have passed and 12mp is nothing now, the cam held sentimental value and I figure its cheaper to fix a camera than buy a new one.
So I drop it off well in advance prior to my trip. He said he needs to order a whole new lens tube bc that shit was basically fcked. Okay truth. Quoted price of $ 50. Said it should be done in a week. A week passes and I don’t get a phone call so I decide to give them a call. The assistant says no sorry the lens piece is back ordered (my cam is red so… Fine parts may come slowly). She mentions that they sent a black piece that we can use if I don’t mind a red cam with a black eye (lol actually I have to credit myself with thinking of that funny), but I was like naw I want an all red camera like it was before. Okay No problem well reorder the red piece. I get a call unusually soon after that letting me know my camera is ready for pick up.
*insert excitement*
So I go to pick my cam up and like any other wise consumer I take a look at my camera before leaving and notice scratches on the red metal parts around the lens. I question this. And the assistants like I don’t know. And I’m like hold up. Did you seriously just use the black lens and take the red face plate from my old lens piece and try to pass it of as if I got an entirely new piece?
Yes they did. Their reasoning was that I may have been in a rush because I was leaving for Europe but that was not the case. He took $ 10 off his quote if I were to accept it as is or else I would have to wait another however long to actually order the red lens like they were supposed to the first time.
My camera works fine for its age as much as my noob self can tell. But because this business went about things the way they did… I wouldn’t recommend it. I trusted these people because they are acclaimed experts and raved about on Unilocal.But I value a basic level of honesty (I mean if you were gunna lie about it at least don’t make it so apparent that an idiot like me could tell).
Instead of 1 star, i gave 2 bc I appreciate his efforts to rectify the situation (even if it was thru his assistant aka messenger), and my camera works well enough for a $ 40 fix so I can’t complain toooo much aside from the cosmetic aspect and fishy business aspect…

I searched all over Manhattan trying to get an old 1959 rangefinder camera serviced. Not only would places like Photo Tech not touch it but Marty serviced it within a few hours. Places like his are hard to find, and I hope he continues to provide exceptional service at a very reasonable price. I’m an established professional photographer
, so there is a point of reference for this recommendation. He treats all his customers like friends and not numbers. Thumbs up.

I LOVED Marty’s service! I searched all over Manhattan trying to find a good place to fix up my film camera, but all the ones I found were either expensive or rude. However, Marty’s service was amazing! He was so nice and happy. He also helped me with figuring out some components of my film camera. I wish every camera place felt as comfortable as Marty’s!
You go Marty!

One star and I have my reasons:
I needed a repair done for my one year old Sony DSC-​HX9V Point & Shoot camera. I was using it one day outside and suddenly, there was no picture on the screen anymore. The camera wasn’t dropped or smashed and ruined physically in any way. I figured it must be some disconnection inside but I wasn’t sure, so I decided to get it repaired.
I live in Queens, near the border between Queens and Nassau. I looked online to try to find a good camera repair place in the borough without having to send it in the mail to some far away facility. Looking on Unilocal,I found Marty’s Camera Repair. It had good reviews so I decided to try it out.
I took a 20 minute drive to Forest Hills to an area which had terrible parking arrangements and walked blocks to find a parking spot but I brought in my camera. Good first impressions of the facility, although it seemed to be in an apartment building with a lock on the front door where you had to push a button and get authorization to get in. Still, I went inside. I did not speak to Marty, but instead a woman who works there. She said to leave the camera there and when Marty took a look at it and gave a diagnosis, they would call me. A day and a half later, I still hadn’t gotten a call, and I knew they had to have looked at it by now. I gave them a call, same woman picked up the phone, gave her my receipt number, and here’s what she told me.
The LCD screen on my camera was broken and it would cost $ 100 for the part plus an extra $ 30 for the labor. Now I understand this is your local shop and a place like this needs to earn a profit, but I was a little bit unsure and said I would call them back. Looked online for a replacement LCD screen, found them in seconds on eBay for $ 20 – 30, with instructions on how to replace it. I had a little experience in camera repair on my past cameras, so I said no to Marty’s and went all the way to Forest Hills again to pick up the still-​broken camera.
I ordered the part for $ 30, had it delivered in a day or so because the seller happened to be in the Northeast area, and put the screen into my camera. Turns out the LCD screen was not the problem and Marty’s diagnosis was wrong. It was a disconnection somewhere else in the camera (from what, I don’t know). So not only did I prevent myself from spending $ 130 on a repair that wouldn’t have worked, but I got the experience of opening up my camera and doing some hands on work. Marty would have saved me the time if he was correct on his diagnosis, but oh well!

This place is such a front, grant it they have many photos and spare parts laying around and a «So Called» helpful assistant in the front but be warned!!! I took my Sony camera do have the shutter button fixed and guess what they did not fix it the put one from another camera then when i brought it back all they did was crazy glue it ruining my shutter button on my Sony camera. AVOID IF YOU MUST, JUST HAVE THEM CHANGE YOUR BATTERIES WITHOUT CRAZY GLUING THE COVER BACK. so disappointed in the work they did.

Three stars. Here’s why:
I dropped my camera off last July. It’s a Sony Waterproof Digital camera. Apparently the waterproofing stopped working. Marty’s was certain they could fix it and I was going away in three weeks. If this was unsalvageable, I was going to by a new cam before my trip.
Week 1 goes by– no news. Week 2 goes by, I call to learn that they are waiting on a part and will call me in a few days. They finally call over a week later to follow up– they need another part and I’m already away.
Fast forward– it’s now January 2013 and after many, many calls to follow up, Marty’s FINALLY tells me they can’t fix it. Literally 6 months later. And then they promptly mailed the camera back to me.
I can see that they replaced a part and their work does look professional, but the follow up and timeliness leaves much to be desired.
If you need your camera fixed fast, this may not be the place for you. That being said, they do seem to do good work and know their stuff as it pertains to cameras and repair.

Sending Now! i’ve had bad service before so im looking for another shop. i sent pictures to Marty’s and he gave me the CHEAPEST estimate so far. Other repair centers were thinking of charging $ 200 and Martys estimated $ 80. In the Picture is my Black hand also so i took this into account and i can say with that price, this guy is a legit, Trustworthy, honorable, man. Some of you may not have to deal with this but for me, it is a relief to see someone give great service without a racial falloff. Only 4 stars because the girl on the phone seems like she’s been on the phone all day and she just wants to go home. That’s a whole STAR docked because you were tired Lady! She wasn’t rude, just not the best customer service representative when im calling with the mindset that y’all are going to be bad. WOW the customer.
OVERALL i’m ready to ship my Lens in due to the great ratings and cheap estimate despite my race. I’m excited!

Found Marty through Unilocal and brought in my lens and flash in for repairs. He was honest and very thorough in his process — telling me that it’s going to take a while to repair since it was the holidays and he was backed up on other jobs.
I was having a problem with the lens not auto focusing properly. He was able to take care of the issue and the lens was working great.
As for the flash, it wouldn’t power up and he told me that it might be more expensive to repair it because he had to order a new board. I opted to not get it fixed and just sold it off for parts.
Really appreciate the honesty and being able to do what he said he could do with my lens.
I hope I don’t come back, as I don’t want any issues with my equipment, but it’ll be inevitable that someone will break or get damaged. So when that time comes, I’ll be back to see Marty!

This place is a gem, and mostly because it’s a satisfying ratio of quality service and humility.
My coworker’s old Canon had a slightly damaged battery door that was in need of replacement. If she sent it back to Canon to repair a simple battery door, it would’ve resulted in an invoice in the 3-​digit range for a piece of plastic to hold the batteries in the camera.
So for a few years, she used duct tape.
Until we brought the specimen to Marty’s. It’s located in this workshop-​type setting you’d imagine any of the 7 dwarves in Snow White would work in. Very eclectic, very down to earth. The camera was brought in for an assessment, and within a week, it was repaired for a fraction of what Canon headquarters would’ve charged.
Marty himself is very humble, very personable, and sure knows his stuff. If you have a simple camera to repair, this is a great place to hit up.