Manny’s Cleaners

Not only are they way overpriced, but they completely RUINED A FAUX FUR COAT that looked real. PEOPLE used to comment about the dress all of the time.
The shine became dull, and it looked as if it shed all out. just dull and fake. Orinally the coat was over 400 and now it looked like I got it at the thrift store. I complained and they shrugged it off. I learned after that, that a furrier should have washed it. They knew this. I threw out the coat.
Another thing they ruined was a very expensive long gown. I later found out they aren’t even equipped to hem a long dress.
I had to spend money on fabric because it was way too long in places and way too short in other places. to make matters worse, they kept promising that it was done only to let me know when i got there that it wasn’t!
I had to try on the dress over and over again as they kept struggling with the stupid safety pins to get it right. I was at a loss.
What used to be a flowing gown was now totally ruined.
I took a long dress and had it done in my home town. They had an instrument that measured ALL AROUND THE DRESS THAT MADE it so no mistakes were would be made. done costing half the price and done right the first time
RUN AWAY !

When I first moved to Forest Hills a year ago I was delighted to see a dry cleaners that looked decent within walking distance of my apt. I took an expensive Theory, cashmere, sweater there to be cleaned and when it was returned it felt like an entirely different fabric. I have no idea how they managed to ruin the sweater so thoroughly but it is no longer soft or as beautiful as it was prior to taking it there. For a first experience I will most likely never go back.

Horrible and awful service. Paid $ 7.50 for these guys to RUIN a shirt. better go to the other business operated right at the corner. Wish can leave 0 star. Photos will be provided as evidences. BE AWARE

Terrible! They washed my dry cleaning and shrunk it. I am infuriated. I live in the Kennedy building, have always used mannys cleaners and never had a problem until they switched owners. It’s safe to say I will never use them.

I am following up on my review from ⁸⁄₂₁ below. Mannys dry cleaners told me to reach out to the company as it was a manufacturing problem, not theirs. I did and also got them the photos per their request. The label brand wrote me back telling me that it was a VERY poor dry cleaning job and was NOT their fault. Mannys «new owner» just rolled his eyes and told me that if i want anything to take them to court! PLEASE save yourself time and your clothes and go to Mary Field Cleaners on 71^st or anywhere else.
MANNYS IS THE WORST!!!

I have been a consistent customer here for almost 10 years now and have been very satisfied. The level of customer service has always exceeded my expectations. The new owners are wonderful people. Their laundry services is also the cheapest in the area.

I got my shirt back with a gaping hole in it, and they wouldn’t take responsibility for it. I’ve been a customer for a year and would’ve appreciated if they could at least be nicer and offer a reimbursement or some sort of help or apology. It’s disappointing and now I’m more inclined to take my money elsewhere.

I happen to be just walking by Manny’s Cleaners when I needed to use their phone, and once when I needed a safety pin. I work around their location on Austin Street. They were very friendly, and accommodating. I decided to try them out with all my work attire pieces. I was very impressed with their cleaning skills. They got all my makeup, wine, and coffee stains off my white clothes! Also, they are amazing with silks! They steam or iron it beautifully, no wrinkles, and very little to no creases. I was very pleased with their packaging. They fill the shirts with paper to prevent wrinkling, and when I wear it, it falls perfect. I bring my dry cleaning here now. Convenient location, friendly service, and Manny’s takes care of their customers.

THIS PLACE WILL WASTE YOUR TIME AND MONEY in the most ridiculous ways!!! It does not even worth .5 star.
We trusted the good reviews and traveled 30 blocks to this place for dry cleaning. But the WORST things happened.
They promised to deliver 6 EXPENSIVE shirts that we NEWLY PURCHASED to our door man building, but the shirts were NEVER delivered. We called this cleaner again and again but the owner Rafael does not give two cents about your concern. He claims their computer record shows that the shirts were delivered on Tuesday, and gives no further effort to help you. In fact, it has not even slightly troubled him that we never receive our shirts. We did our diligent work to check with all door mans and even buildings in the neighborhood. No luck. We had to travel 30 blocks back to this cleaner to inquire, because they apparently won’t do anything over the phone. The lady named Florence said that the shirts were given to the delivery guy but was delivered on Wednesday (owner said it was Tuesday). It shows that the owner Rafael does not even understand his own system. And oh, how much time we spent asking around about the shirts with the falsely given fact: Tuesday. However, the most important fact is we never received the shirts. Florence said they will check with the delivery guy (which btw we kindly asked them to do so few days ago but apparently they don’t care enough to have done it already). Two hours later we got a call from Florence, telling us that our shirts are still in their delivery car, but they won’t deliver it and asked us to go AGAIN to pick them up. What kind of nonsense is that after they did everything wrong but won’t make it up at least with little decency to fulfil their promise of delivery!!! DO NOT GO TO THIS PLACE IF YOU LOVE YOUR CLOTHES and VALUE YOUR TIME.
Disregard all the stupidity and THE WORST customer services, they CANNOT even do the ironing right.
This place does the minimal that every other cleaners can perfectly perform but they absolutely do not care about customer concerns when there are problems and definitely don’t care about your money or time value.
The services there may be cheaper than some other options nearby, but you could RISK paying HIGHER PRICE at the end, adding up all the time wasted since they dont care to solve any problems they caused and value of your clothes that could be lost due to their inefficient and irresponsible delivery services.
This place does not even worth any stars.

I come here with my dry cleaning and dress shirt laundry. They used to be the best…5-star.
When ownership changed it went down, and I stopped coming. Since i did not see a much better option in the area, I gave them a shot to correct problems with 2 shirts where they had melted off buttons. Since then, the shirts came back nicely.
I had a separate problem with a pair of pants, but nothing could be done to save the pants after the bad sewing job they did. I highly recommend that anyone wishing to do something complex explain thoroughly and check carefully.

Manny’s never failed me while I lived in Forest Hills. When my apartment building renovated the laundry room Manny saved the day. And after having my laundry outsourced I never did my own laundry again. (Partly true I still wash certain items myself just because I am a crazy person and like certain things washed a certain way and separate)!
It is so nice to drop it of in the morning and pick it up later in the afternoon or the next day if it is vey busy. Unlike other reviews I have never had a problem with my cloths not being properly washed. However it has been a while since I was there and they may have changed owners since my last visit.

Manny’s cleaners has been a fixture in Forest Hills for many years. Unfortunately, the original people are not here anymore and things ain’t what they used to be!
The new people are disorganized, sometimes it takes them a long time to find my dry cleaning. Now, they lost my wool dress pants. They said they would look for them and call me but I didn’t hear from them. When I went in to ask again, we ended up in a shouting match.
They are supposed to be opened until 8:00 PM. The other day I left work early and ran there, in the rain, so I could pick up my clothes before they closed. I got there 7:50 but the place was already locked up.
Goodbye, Manny’s cleaners.

The owner changed and service levels have changed as well. Unfortunately for all local residents service is now atrocious. If you want to ruin your garments, drop them off for cleaning or alterations. This is what happened to me. I am sure the new average rating will lose another star in a few month.
If anyone knows where Benjamin opened his new dry cleaner Please chime in.

Ugh … I WISH I had read Unilocal reviews first. I am never ever going to this place again. If you care about your clothes DO NOT bring them here. I’ll update my review once they fix the problem (which is btw a problem they made Worse). The alterations guy actually had the audacity to make it seem like it was already brought it like that. No way. I’m so livid right now. Just a heads up to anyone debating this place. don’t do it. I will post pictures later once I receive my items.

My husband had his suit picked up on a Monday to be cleaned and pressed. He asked that it be returned by Thursday because we are going away on Friday for a wedding. He was told that wouldn’t be a problem. We arrived home today and no suit. Upon calling Manny’s he was told they couldn’t drop it off and the person on the phone (not Manny) was very rude. We now have to scramble to find another suit for the wedding. There are plenty of other dry cleaners in Forest Hills. Use one of those if you care about timely service.
Update: they miraculously showed up an hour later! And have had no problems since. Manny himself is great

I got 2 pairs of pants «fixed» at Manny’s and the quality was not good. I could have done a better job stapling or taping the pants. I will not be back.

Do not bring your whites here.
They don’t do anything for those annoying sweat stains (or stains in general) and I’ve had white/​off-​white pieces come back yellow.
I brought in pants for zipper replacements. $ 12, which is alright, but they replaced my metal YKK zipper with a plastic one. Wish they would’ve said something about that. I’d be willing to pay more for a real replacement.
They return your blouses with paper stuffing in the sleeves. Which I don’t understand because that introduced wrinkles into the sleeves. They did that for an especially soft, silk blouse of mine, and the sleeves have been severely imprinted with many tiny bumps from the paper.
Perhaps come here for alterations, but for legit cleaning I’d look elsewhere.

When I first moved to Forest Hills, Manny’s was my go-​to cleaners because of their location and reputation. While their location remains great, it unfortunately is the only thing great about them.

Their ability to clean and alter clothes is exactly adequate. It is neither good nor bad, it’s sufficient. But that should warrant a three-​star review, not a one-​star review. So, why the one-​star? Reliability.

After using Manny’s regularly for the better part of a year, I noticed that clothes were virtually never ready when they said they would be, which for important events can yield disastrous results. Deliveries were likewise almost never made pursuant to any schedule, much less when they were supposed to have been made. And so, I stopped patronizing Manny’s and began patronizing Maryfield down the block. Maryfield is fine, but unfortunately aren’t open on Sundays. So it was, that after a several year absence, I recently began once again patronizing Manny’s only to learn that nothing has changed.

I sit here writing this review wondering where my clothes are — the clothes that were supposed to have been delivered today… the clothes for which the receipt, which I have in my pocket, confirms were supposed to have been delivered today. This marks the fourth or fifth time in a row, over the past six to eight weeks or so, that this exact same problem has happened. The clothes are just never ready when they’re supposed to be or are never delivered when they’re supposed to be. Even if the cleaning and alterations were spectacular (they aren’t, they’re fine) not having clothes when I need them is just too big a risk.

If you need clothes ready by a certain time, please use caution when patronizing Manny’s.

Good service and that’s about all. I constantly have to bring things back because they don’t remove stains. My white coats constantly come back with stains not removed and same for my shirts. Also my white coats come back with hair and various other material on it. Poor 1^st time cleaning, unless u clearly show the stain to them they will miss it. They will redo it for free, but it’s become annoying to constantly have to redo everything. Time to look for a new dry cleaner that actually does the work properly and doesn’t just take your money and waste your time. Would not recommend this dry cleaner.

This has been my dry cleaners for years. I trusted no one else to do alterations. They seem to have changed owners and Benny is nowhere to be found. Does anyone know anything?