Gamestop

Employees that still try and sell a card to each person on xmas eve with a line going to the door. This is why online retailers continue to take over.

Don’t go to this Gamestop. The one in Rego Park has better customer service and won’t try to sell you a game that looks like it was a cat toy (as in scratches). Also, if I am walking around, clearly looking for something, you think you’d maybe… ask me if I need help. Nope, not here.

I try to go to every other Gamestop in Queens and some in Manhattan before I step foot into this store.
The employees can be a mixed bag some very nice others down right rude. Customer service is important but that depends on who is in the store if the employee has friends hanging around forget about getting any service or help.
They do have a decent selection of titles and prices are what they are neither great or bad. Do a favor and always double check the game discs they tend to push all the bad scratch up discs first. Unless you specifically say «Do you have a better one than this» out comes out a nice one.
If you want nice service I might recommend you go to the Gamestop in Rego Park or even the one in Rockefeller Plaza.

Store is always stocked with a variety of old and new games, we always find what we’re looking for, great sales and offers. Jhon’s service is spectacular. My son’s favorite store!

We just had to go in… But why? I’m not a gamer anymore but that has nothing to do with this review. I’m not even sure why I wrote it. Oh well, such is life.
This place is quiet. Even quieter than a library. Now that’s scary. You’d think that being a game store there would be more action, customers, and noise.
Nope, not at this location. I thought we were alone until I saw someone at the checkout. Even that transaction was quiet. We were not greeted upon entering or exiting. It was like we weren’t there. There’s no way that the employee didn’t see us because my bf walked all around the store while I sat down. That’s extremely bad for business.

Boo, you SUCK!
Came in here to buy one simple game that I got suckered into buying. –_​_​_​–
I waited on line like a good little woman while the cop stood over to the side, and asked about the Skylanders Figurines, I was there waiting in the long line for over 30 minutes, and so was the cop asking where the other manager was, blah, blah, blah (I honestly think he wanted to use the bathroom, he should of just asked and got it over with honestly.) She ‘claimed to be the manager, was distracted between answering the offices mindless questions about working at a Gamestop, how is the pay and if she likes it, yada, yada… you like her, you gotta pee, who cares!
While Dads, overly tall teenage Asian boys, and the closet business woman gamer-​like me, were on line waiting for my purchases. It’s now reached an hour, I finally get to the front with my game, I hand her the box, she says, its our last one and it’s ‘Brand New’ as indicated on the sticker.
I see that there is a blank price tag closing the sleeve, so I say; «uh, if it’s new, why is it like that? Where is the plastic??» She explains that it is new, and no one has used it. I ask to see the game and she says if she opens it, it’s considered used and would be forced to give it to me at a ‘used’ price. (I feel this is a load of crap) Then the officer intervene’s.
«If you have a problem with the game, I’m sure you can come back and return it.»
Now, this is where my non existent blood pressure morphs into a giant ‘piss off’ face. Because if he was not in uniform, I would have told him so. For this is not his conversation. I ignore the officer, not even looking at him, because I’m sure he is so damn smug. I was just thinking: «screw it Nina, it’s the NightOwl Games, just take the game and lets G.T.F.O.» and so I did.
Here is the irony,
I get home, and guess what? THE GAME DOESN’T WORK! Gee,. .. yea… didn’t want to even run properly. I attempted to save the night, thinking, it will work,…it didn’t even respond to the controller. The back of the disc was scratched up as if someone took a stylus or a blunt point and started to go to town on it. I immediately call and tell the woman on the phone, assuming its the one that sold it to me, she claims nope, it’s some other woman that claims to be the manager also… hmm. not going well huh Gamestop. She then says; «can I put you on hold?» I ask; «Do I have a choice?» She says hold on and makes me wait 25 minutes until I gave up and hung up the phone. The next day, I buy the same exact game at another Gamestop near a location I was sent to for work. Eureka! they have the game! its in a sleeve as well, but also put in a sealed plastic that assures newness of the game, said the pimpled faced twenty something year old man who loves breasts (trust me) Unfortunately, I didn’t have the damaged game with me, or I just would have returned it there.
I finally returned the damaged game as soon as I get out of work, and the guys states that since its seven days, he has to give it to me for the trade in price which is $ 6.00.
Um… no.
So I did what I didn’t want to do, be THAT woman.
I was pissed and ended up telling him off, how rude he is and how he needs to be trained better, I bit his head off. He looked at me like I just asked him for his first child, and reluctantly gave me my full refund.
That is all.

They say they are open till 9 but they close doors at 8:30. Im very disappointed by the workers especially the manager mark who i called and asked what time are u guys open till he said 9 pm i went at 8:30 pm on dot n he had doors locked.

Its your usual place to buy games for your assorted systems. The major difference here is this Gamestop actually have knowledgable people working here and not people who just say «Yeah, this game is good».
Any midnight openings, pre-​releases, or trade-​ins, I always go here. Plus, the caucasian girl with glasses who loves Skyrim is cute.
No, I don’t go in there just for her. Don’t judge me.

Very polite, very knowledgable. They had everything I asked for in stock. Good shopping experience for me.

This is Probably one of the worst game spot I have been to I have never been rude to any of the guys that work there. I always go in and buy my game without giving them any problems or bother them with any questions. I went in today to asked them a simple question and the guy just turns around and said «can’t you see the line??? «get in the line like everyone else». I didn’t mind getting back in line but he didn’t have to be a dick. The service is terrible I been there before and they always have a terrible attitude every time I walk in. I will not go back.

So, I did go back last Friday to pick up a couple gift cards. (I needed birthday g/c’s, which weren’t readily evident, and all the guy had to do was point me in the exact direction). I was glad they had the particular cards I wanted; a lot of times at places like, say, Best Buy, they’re out of whatever occassion it is you need – read: we have tons of iTunes cards and that’s about it. In fact, this Game Stop *always* has what I want, whether it’s games or accessories, color selection, whatever, and that scores big points to begin with. I have never once left empty-​handed.
There was only one kid working that morning – appropriate for that hour – and three other random kids horsing around, but… that was perfectly fine – it’s a kid’s *job* to act that way, and it made the atmosphere more fun. At least for me. I love kids.
I’ll admit this employee was rather sullen, but so what? I didn’t come in looking for a hug. I asked him for what I needed, he knew immediately where it was, and then, while he was getting my stuff together behind the counter to ring it up, I noticed his employee tag had a really great picture of a program I know, so I started talking to him about it. He was way glad to tell me all this information about that, and more; he also gave me some recommendations he thought I would be interested in… and I was.
Look, he was just a serious kid. And you should be glad about that; it means he knows what he’s doing. Did you ever think, as an adult, that maybe it’s you and how you approach the kids who work here? Maybe because they’re kids? Maybe because you’re insistent, impatient, or perhaps in a rush? Or come off as demanding or irritated? Or less than respectful because they’re not «adults»? I don’t like the words «nerd» or «geek» but those seem to be the ones indicating «expert» these days. Note also: he alone was the selected person to be in the store, and with no backup; that should tell you something right away: he’s that good.
No, he never even did smile, but what were you expecting, to walk into the store and get «greeted» as though you were walking into Sephora or Bath and Body Works, where the second you walk in some «greeter» is all over you? A big a kiss and foaming at the mouth to serve you?
No, I much prefer being left alone until I need some help. Again, the games, knowledge, et. al., are the focus of the employee here, and they fulfill that completely. Just because Game Stop does not impose on you with some toothy-​grinned, put-​pressure-​on-​you-​going-​for-​the-​sell annoyance goon doesn’t mean something’s wrong. The kids here know their business, and that’s what’s important. I have my nephews’ birthdays coming up, not to mention the holidays, and I will go to this Game Stop every time.

Eh, your standard Game Stop. Selection is «eh» and I generally don’t like Game Stop as a whole. This one is average.

Midnight release for WWE ’12 my butt! They sent out a text message saying we could come pick up our pre-​order of WWE ’12 at midnight and when I arrived, the store was closed. Me and some guys outside thought they were perhaps running late, so we waited for about 30 minutes and still no show. WWE just had Survivor Series at the Garden on Sunday with the return of The Rock and there was some pretty good hype behind this game. It received pretty good reviews and I was very excited to play a wrestling game again. I haven’t played one since WWE No Mercy on N64. I’m pretty disappointed with Gamestop. Many of the people who came at midnight also called in earlier to double check with their midnight release and the guys at Gamestop all said they would be opened.

Boo, take your money elsewhere. Now, you’re probably wondering why a Lower-​East-​side-​dancing, Thai-​restaurant sampling girl like me is writing a review of a GameStop. If you are, stop review-​stalking me. Well, I got this hot guy a racing PS3 game from here as a gift. How embarrassed was I to find that it was defective! I promised him I’d replace it ASAP, and took it back and exchanged it for… another defective copy! Needless to say, I’ll never be going back again. Not to this GameStop, nor sadly, to this babe’s awesome bachelor pad.

Game Stop
Thank You for being patient with me, as I stood there bewildered by all of the different games you have
Thank You for being honest as to which $ 59.99 game will be a waste of my money and have my BF divorcing me
Thank you for always always looking out for me by telling me which new releases are going to score me some major points with the BF
Most of All Thank you for being sooo Awesome and not making fun of a girl who just wants to buy great games for her BF but doesn’t have a clue what to buy!

long story short, this gamestop sold me a defective «used» copy of modern warfare two and when i came around the next day to return it, they wouldn’t allow me to return it but offered me an exchange while somewhat insinuating that i was the one who broke the CD. as one who has been a loyal customer to this place ever since the late 90’s i felt somewhat insulted and i wanted to maybe talk it out with them to at least get an exchange for another game. (which gamestop allows for in their return policy).
So upon talking to the manager again a few days after and just requesting an exchange, he accuses me of breaking the «exchanged» CD saying that its broken, where in reality however the game works perfectly fine. conveniently, another customer was selling his xbox 360 to gamestop and gamestop was testing it out to make sure that the system was fully functional. i offered to test the game out on that xbox 360 after it was declared «usable» and the manager vehemently declined saying, and i quote, «you broke the game before and you broke it again!»
curious, i asked the manager how he could tell and he points to a little chip on the plastic hub part of the cd (which has no direct effect of the usability of the CD) and tells me that I probably did something to instigate the defect.
First off, i would like to crystalize the fact that gamestop sold the game to me in the exact condition in which i brought back to them and the fact that they would not take the game back because of such a benign mark is not only hypocritical but really shows how much they care for their customers in that they’ll sell you «allegedly» broken copies that they don’t even want but then deny you a chance to return the game so they can keep their profits.
seeing how the manager wasn’t going to change his mind anytime soon, i took the time to find another gamestop which was much more accommodating (gamestop allows for returns and exchanges at other branches). upon them inspecting the CD at the other gamestop, i asked them if there were any noticeable defects that would make the game «unusable» and they kindly replied «no». after explaining to them my situation, the manager of that particular branch simply laughed and told me not to buy from «those guys» anymore and to just buy from his store which i will obviously do from now on
overall, this has been a huge hassle and waste of time on my part. after many years of being a loyal customer, i will no longer support this gamestop.

Now that I spend a good portion of my day in transit commute, I’ve decided to restock my DS Lite games… I’ve been hitting up every single Gamestop I come across to see what pre-​owned games I can find as well as new ones that chain stores do not carry.
I don’t know if I am spoiled by Gamestops in Northern California but I’ve never been to a Gamestop where the staff barely knows what they’re talking about… Only one guy staffed here looks like he actually plays any video games and the new girl they happened to be training the day I was there looked super lost.
Customer Service was super slow and the line at the checkout line just got longer and longer…

this is probably one of the worst Gamestops I’ve ever been to. The staff are lazy and ignorant; games are never in stock, and everything is overpriced.
The staff are really terrible; they just want to work and leave, if you make a telephone call (depending on who) you may get a bad response; like a sign of «i dont want to work here.»
The games are less of a variety here; so dont even bother.
I found games online that’s exponentially cheaper than going through the terrors of gamestop. Gamestop would charge a game for 40 bucks and online, for like 25. As for used games, 20 bucks, meanwhile, it’s 7 bucks online. It’s really not worth it, just have it delievered to your home.
Come if you really want to. I dont like it here; you may want to try the ones in the mall. good luck to whoever comes here.

Well Gamestop is the only «real» game store but it isnt as great as it sounds. While they do «specialize» in games the fools that work there know nothing and they are a bunch of losers who chat amongst themselves about there plans for the nite or weekend or whenever they will be partying, whatever that means to them i dont know. The prices are no better than at a chain electronic store (i.e. Best Buy or Circuit City). They do however have alot of games in stock for most systems and you can get older games for systems like Gamecube or PS2, GBA or sometimes PSone but they are used and may not play in your system, You can return used items in seven days but I’m sure they wont take kindly to that. The used games are two-​five dollars cheaper than a new copy depending on the pricetag of the new copy. Honestly it is hard to tell if these new copies are indeed new. They are behind a shelf and sometimes you get a «new» game that they must take out of a sleeve and put it in the case from the shelf, yeah some new game. This happened to me a few times and it makes me angry cause if im paying for a new game it better be new. Then you get ripped off for trade-​ins but thats ok I just dont trade in for that reason. The store isnt bad but they arent as great as they sound. Id rather go to Best Buy get reward zone points for the same new game that costs me 40 bucks at GS. Also at Best Buy you can find several older games at cheaper prices than Gamestop.
As for this particular Gamestop its rather large and the staff is ok. They kinda know what they are talking about but again not really. There are several games to choose from but if you like the PSP like myself they know shit about it so don’t bother asking about if any PSP games are good, they look at me like I have four heads when I do. But again the prices are just as good (bad) as at Best Buy so dont expect much, used game selection isnt bad its all luck. Do I suggest it? no only for looking at stuff and also if you cant find a game anywhere else. You can get here via Q23 and a few other buses, the LIRR, or E, F, V, R, or G trains.