Foothill Family Medical Clinic

My family and I have been patients for this clinic for at least 7+ years, so I have many experiences with the staff and environment. First and foremost, it is a shame that Unilocal’s rating system goes from one to five because if it were up to me, this place would have a decisive zero.
Environment feels like a material representation of what sadness feels like. Bland walls, uncomfortable chairs, sticky magazines, all the things you wouldn’t want to have in a doctor’s waiting room, they probably have it and more in the back.
The staff can only be described as unprofessional and uncaring. They literally look like they would rather eat the disgusting food of the restaurant downstairs that goes out of business every couple of months, than to deal with a patient. They never smile and when i look into their eyes, my day only gets worse. Not only that, but I was a patient that visited every six months and they actually lost my documents. How lovely.
My goodness, I have so many stories about this place that whenever my friends drive by this place, they think of me and feel bad. When I went to get shots there one time, the nurse bandaged me in the wrong spots. Hello? I am clearly bleeding in this one area and you decide to put the bandage directly below the area?
One time I came here with my sister and we were administered shots. Two nurses were there, one who was trained and one who wasn’t. While showing the new nurse how to administer a shot to my sister, she made my sister faint. The trained one. So, you could imagine how I felt when it was my turn to get a shot. Thankfully, the doctor came and administered the shot, right? Wrong, this guy is probably the worst thing about this place.
The doctor does not care about people. It is a god-​sent miracle that people still come to this place. My family and I have officially decided never to come within a hundred meters of this place after this man refused to help us get treatment because it was «too much» for him. Why even become a doctor if you don’t want to help people.
All in all, do not come to this clinic, if you can even call it one. My family only went here because it was near, and for no other reason. Do not waste your time, energy, or money on this hell-​hole. And if you decide to go through with it anyways despite my warnings, may god be with your soul.

I called in to see if they could take my insurance. However, the person who answered the phone proceeded to try and diagnose me over the phone. After she was done, she said I could have a medical emergency (which scared the heck out of me) and that I need to go to the ER. Well, I decided to go with my better judgement and try another Urgent Care provider in the area. It turned out I had a simple infection that was taken care of with antibiotics. Please stay away from Receptionists who play armchair Doctors!