Double Bubble Dog Grooming

So I’ve come to this groomer about 4 times. The first time I wanted the owner to shave Charlie because it was summer time. When I picked him up I wished I would have said not to the skin. Poor Charlie — a Maltese looked like a little rat.
I like to keep his hair somewhat short so I came back again the next time and made sure to tell her not too short. It came out the same as last time.
The third time I knew what I was in for and did not expect much. I vowed never to come back after that.
This time when my boyfriend and I dropped Charlie off I told the owner I did not want him shaved because we were doing a family photo the next day. She told me she would charge me $ 68 to brush him out and give him a hair cut. Mind you, Charlie is 10lb small Maltese. I told her that was a bit much seeing as the last time I got him groomed he was way way way more matted (he wears sweaters and this causes matting) and they gave him a great hair cut and it was only $ 60.
The owner assured me she would not shave him.
When I went to pick Charlie up he was shaved. I told her it was too short and asked her why she shaved him. She said she didn’t but clearly… His hair was about 3 cm long!!!
She still charged me $ 68
I think she only knows how to shave dogs. I seen a few other dogs in there that were completely shaved as well.
So disappointed.

I have taken both of my dogs (one poodle and one maltipoo) here for the past three years. They normally do a great job at grooming but the last three times there is something I just cannot overlook anymore. My maltipoo Luna is quite active and sometimes fussy with grooming and the last three times we have picked her up she is trembling and acts scared and very unlike her normal self. This time she came back screaming if anyone touched the back of her ear. I know she can be a handful but that is no reason to mistreat my dog, which is what I am certain must have happened. She has been hiding under my bed for 2 days now and has hardly eaten. She is normally always running around and very friendly. DO NOT bring your dogs here because you are putting them at risk of being abused. While this place is local and better priced than other places it is not worth it to put the dogs you love at risk of abuse.

Great customer service and Kim knows how to treat the dogs. My dogs feel comfortable going there and have the piece of mind they are In Good hands. She does a great job grooming them. Her place is clean and I’m very satisfy with her services

Wow I’m shocked of all the bad reviews! I loved the place and owner. If you have a yorkie this is the best place. She was fast and sweet and knew a lot about this breed.

I am almost sure I already wrote a review about this place, but it is not here. Let’s do this again then.
I took my poodle there for a grooming, and they let her escape. Just like that. They let her loose on the back, and she jumped over the counter when someone opened the door.
Since my dog is very athletic and loves to play fetch, as soon as the lady started chasing her, my dog started running. The owner said she got in the car and drove around, and almost caught her on the street, but when the dog went to a dirty road, she stopped the pursuit.
She called me and left a message saying there was an emergency. I went straight to the shop to talk to her, and she asked me if there was any specific shelter that she should call. I told her which places to contact (yes, I had to tell her), and started looking for my dog.
They didn’t help me look for my dog. Sookie is a cute poodle, and I was sure that if the coyotes hadn’t had her for dinner, someone else would have found her and brought her home. She is fixed, micro chipped and all, but I was very pessimist about the outcome.
Sookie was missing for 4 days when I found her. I was driving home one day, and she was on the intersection of Jurupa and Mission, quite a distance from the pet shop. It took me 30 minutes to convince her that I was not going to hurt her. She was all bruised, and her face had several lacerations. Took her to the vet, and she is fine now.
The bottom line is: this is not a good place for your dog. I will not be coming back, and I recommend that you do the same.

My husband brought our dogs here to have their nails cut. She was terrified of our calm, harmless dogs and couldn’t cut their nails without my husband reassuring her the dogs wouldn’t hurt her. The dogs were nervous because she was uncomfortable, and my husband had to hold the dogs while she did their nails. She moved their legs in strange position while cutting the nails. Then the lady gave him a hard time about paying with a card. We will not be returning, needless to say.

Never take your pet here they have no sense of customer service skills, they treat you like they don’t need your business. The worst part is they over charge and leave your pet looking like a transform looking animal.

They don’t do big dogs:(. I have a pit bull. That is why I gave them one star review