U.S. Bank

I don’t even bank with US bank anymore, but this branch has such good customer service it makes me wish I still did! I called needing a bank statement from 2 years ago without even having an account with them anymore, and not only did they take the time to research it, but then scanned it over to a closer location for me to pick it up! Excellent service! Go see Dustin! He did a great job!

I love this usbank! It is the full of the friendliest, most helpful tellers I have ever had the pleasure to do business with. When I visit other usbanks (ex. Inside the Safeway on prairie city), I don’t get a greeting if they are helping other customers. I, at least, expect some sort of an acknowledgement such as «we’ll be right with you» or some sort of acknowledgement of my existence. When I have been to other branches I am constantly bothered by the mentions of credit lines this and that; stuff I have no interest in and don’t appreciated being applied pressure to because of their need to meet their numbers. This iron point branch does none of that. They are always so happy and smiley when they greet you! it makes me feel so happy giving my money to a bank that appreciates me and doesnt treat me as just another transaction. At this branch, I once chatted to the teller about my need to by a new car, and she informed of the auto loan program. She waited to get to know me and my business before she suggested any such option to me and I was so grateful! (Even tho i did not get an auto loan) She informed me about the program, without making it seem like she needed my business to survive; desperation is not a great attribute to have, I believe. But giving gratitude to those customers that choose to bank with you is awesome! Walking into this bank will leave you feeling uplifted; no matter how much money you have in your account!

I use US Bank for a line a credit for my business. it has always been one of the best rates and very easy to use. I’ve been able to get the highest credit amount with them compared to the other banks. The main reason why I keep doing business with this branch, is because the manager Charles Henderson, is very customer oriented and also very involved with the business community. Whenever I had any problems, I could just email him and he would take care of it. I highly recommend this branch to local small businesses.