The Glass Guru of Folsom

Am very very happy with the service, quality, and professionalism of The Glass Guru. They turned around a dual pane window replacement for me lickety split. Well done!!! I highly recommend their work.

Upon selling my home I decided to finally get my foggy windows replaced. The Glass Guru — FOLSOM came out the day after initial contact, on time, and quickly gave me a quote. Vito ordered the supplies to replace the windows that needed repair, replacing and/​or restoration and a week later he came to my home for the repairs. Not only was he on time but, he was early! He quickly got to work and remained professional the entire stay regardless of my 6 month old puppy jumping all over him every chance she got. In a little over an hour he was done and the windows look fantastic! The pricing was very reasonable, so much so, I am upset that I waited until I was selling my home to get the windows repaired. I would highly recommend Vito at the glass guru in Folsom.

We had four windows that needed restoration from moisture and Vito did an excellent job and saved us the cost of having to replace them. He also put new rollers on the sliding door and it now works as good as new. The service was quick and the quality of the work was excellent, so I think The Glass Guru of Folsom deserves the 5 star rating. I wouldn’t hesitate to call this business again.

Vito was great! I would recommend him to anyone in need of window repair. He replaced a large window and repaired wheels on my slider. Was in and out in about an hour. Very fair price. He was professional and very friendly. Even my dog loved him!

I work in the real estate industry and do not take referrals lightly. When I refer someone, I need to be sure they will go above and beyond for my clients… they are representing their business as well as me.
The Glass Guru of Folsom has been nothing short of awesome… from business acumen, customer service, to follow-​up communication. I have not had one client that has been disappointed in the service or value The Glass Guru has provided. Yes, I recommend The Glass Guru of Folsom.

The Glass Guru of Folsom replaced about 12 double panes in my home. He was efficient, prompt and did what he said he would do. The price was very fair, much less expensive than replacing windows. I am an interior designer and I would use him again. I have no complaints.

Excellent customer service. The owner of the company exceeded our expectations. Their work was done quickly. Cleaned up and we love our new glass. It looks custom and I would recommend to anyone.

Glass Guru of Folsom replaced all the windows in my mobile home plus some extra glass and mirror work. I couldn’t be more pleased with the workmanship. They were prompt, efficient and cleaned up thoroughly after themselves. I love my new windows and would definitely recommend this company.

After reading reply, I would upgrade to minus five, if there was such rating.
Few facts:
Window trim on four additional windows was included in the original estimate but never done. Excuse was no time before next appointment. And this did not upset me.
The real disappointment is sloppy job with two windows that were replaced: interior trim was destroyed on one and broken seal on the exterior side for the second window.
I was left with spending time and money to fix this, so won’t buy the statement about «competitive pricing» which in this case turned out to be really expensive…
Somebody else in my place would have filed a formal compliant, but as busy as I am it’s not worth my time. Just my 2c for others to watch for «competitive pricing» from this vendor.

Where to begin? My husband and I have been remodeling forever, that being said we had three bathrooms that needed glass enclosures, very specific and custom!
We looked around and met with several glass companies, in Folsom and Sacramento. It was an easy choice! The wonderful service, from detailed estimate, to dealing with all of my design issues, especially in the master bathroom, to immaculate installation, was incredible!
I would and will recommend Glass Guru of Folsom to anyone I know. In fact, my bathrooms are now showcases and I have several friends that are making their own dream bathrooms after seeing ours.
Thank you Joseph «Vito» Lessa for the awesome, stress free job! This has been the easiest part of all our remodeling. Larry and I are seriously considering adding another restroom so we can have you back!
We will be in touch for all of our future glass needs!
Larry and Linda
Folsom, CA

I have used his service thrice. First time was when I needed some dual panes windows repaired. We just bought the house, and the seals were leaking and the windows were all cloudy. I hired Glass Guru to fix them. After he came out, it took about two weeks and the cloudiness was gone (which he told me would take about that long to clear up).

The second time, I hired him to put some sun screens on the front windows to block out the sun on the front of the house. The screens turned out beautiful and did an amazing job with blocking out the sun. He came over, took some measurements, showed us some swatches to pick out a color. We chose brown to match the trim of the house. He said he had to order them, it took a few weeks. He called me back, we made another appointment, and he installed them in about 15 minutes.
The third time was to put the same type of screens on the back and side of the house and also re-​screen the two screen patio doors to match the screens on the front of the house he did previously. He came over to take the measurements. I showed him the front screens he put on the front of the house and said «I want the same color so they match». He took a quick glance at them and said «Yep, thats charcoal» I said «Actually its brown» He said «Yes, it looks brown, but they call it Charcoal». I figured he knew his stuff and also still had my old order so I figured he would know exactly what to order again, so I didn’t want to question the man. But, I should have. He took my screen doors to have them re-​screened and ordered the screens for the windows, called me back to setup another appointment a few weeks later when he got everything back.
When he showed up, he was pulling the screens off the truck, I go to look at them, these screens were black! They did not match the front of the house. I knew I should have made him look a second time. The problem is that he already paid to have the screens made, and it would have cost him more to send them back and have them rescreened the right color. I said «Sorry man, I told you they were brown, I told you wanted the same color I ordered before and I showed you the screens that were already installed and said «I want them to match these screens here». He was super apologetic, and said he can send them back. But I felt bad, he is just a one man operation just trying to make a living, so we compromised, he gave me a discount and I just took them. I’m still happy with the screens. The screens don’t match, which isn’t ideal but you really don’t notice since the different color is on another side of the house. It was an honest mistake (nobody is perfect) and he made up for it by marking the price down, so I appreciated that and he will have my business again when these windows will need to be fully replaced sometime within the new year.

I’d give zero if it was possible. This guy is a joke. I called a couple weeks ago to get a quote on a custom cut piece of glass. After I called around for other quotes, I decided to give this guy a call back. I told him I wanted to order that piece and asked how to go about it. He said he was driving right then but he could take my info with the measurement I had already gave him. I said I could call later because I didn’t want to be the cause of an accident. He then told me to text him my name, email address and measurements and that he’d send me an email confirmation of my order. He said it’d take 3 – 5 days to come in. Then I heard nothing! No confirmation, no call back, no text. I had text him back a few times after my order to confirm and was ignored, even when I said I’d take my business elsewhere. He then calls me a few days later to tell me the piece is ready. I complained about the lack of confirmation or text or phone calls back. He said he didn’t get them but acted as if he didn’t care either. He even told me that if I didn’t want the piece that it was ok because he could find a way to use it himself. The lack of professionalism I got from him was astounding. I’m in retail and customer service myself. If I treated my customers like this, I’d surely be on the unemployment line. Don’t waste your time!