Parween Loynab Moness, MD

LOVE Dr. Moness!!! She is the most amazing person as well as being a great Doctor. I have been going to her for several years. The beginning was a little rough with the staff but she heard her patients complaints and took the time to reorganize (basically restaff) the office. The ladies at the front desk greet you as soon as you walk in. I have never had to wait more than 10 minutes. I have seen Dr. Moness and Susan and LOVE them both. No matter how many questions I have, they are patient when listening then always give knowledgeable answers. When concerns come up, tests are immediately ordered to find out the problem. I will continue to be a loyal patient as long as Parween and Susan are practicing.

Dr Moness has been my practitioner for years! She is very knowledgeable and listens to me as her client. She has helped me thru a health issue, now resolved. I have never had an issue requesting a prescription or refill. I must say, the office staff in the past were not of the same caliber reflecting Dr Moness. The staff there now are a vast improvement-​friendly, helpful, professional! Routine physicals may take a little longer to get an appointment, but if something is more urgent-​the office staff will do their best to fit you in as soon as possible! Dr Moness gets a well deserved top rating from me!*****

I LOVE Dr. Moness, and her staff has ALWAYS been kind and professional! She is very thorough, and I feel like she genuinely cares about my health. I agree it is harder to see her now that she has a nurse practitioner but in an age of instant gratification… some things are worth waiting for… patience people… patience! I’m really shocked at the reviews about her staff because I have ALWAYS been treated fantastic!

Huge and wonderful changes with the office staff!!! Have had to contact them and Dr Moness several times in regards to my hubby and they all have been so helpful and concerned. Love this office now and so glad we stuck in there.

This place is horrible. Dr Moness is actually very good, however you will NEVER get to see her. Her staff is by far the worst I have ever dealt with — ever! Nothing worse than calling and getting recording after recording and then no follow up.
I would recommend Joanna Nguyen, MD in Folsom — staff is awesome and so is she. I was referred to her by Dr. Ruth Haskins (OB/​GYN) who is another fantastic doc in folsom. Do not go to Moness — you will be worse off than if you simply don’t go anywhere!

So frustrated right now. It took 5 phone calls to get the simplest thing done: to ask to have my blood test report mailed to me (!) 5 calls – really?! What if I had some major health issue going on? Totally unacceptable, in my opinion. I am now going to call my insurance company and go through the process of finding a new doctor that has office staff the returns call promptly!
It’s a shame, I think Dr. Moness is not a bad doctor, at all. Although, last time I went in, I was seen by an N.P. Which is not ideal as far as I’m concerned!
The first time I requested the report, it was when the lady from her office called me to tell me the results of the tests and I asked her to mail them to me – no problem, she said. About 3 weeks go by and no results, however, I did get the bill from the lab for the test in the mail! Which just compounded my frustration! I called again, got voicemail and left a message. Nothing. Next day, I called again, left another message. Another week goes by, and I called again today – was put on hold and call was dropped out of the blue – ok, 5^th call, they answer… turns out they have my old address on file – I don’t blame them entirely for that – but the lady on the 1^st call could have verified the address… The lady on the phone updated my address and agreed to mail them. This should NOT be a pulling teeth type of request – but, it most def. felt like it.

Lousy customer service and the treatment was rush rush. Went for an annual physical, felt nothing like an annual physical.
Call left at the office are not returned even after calling three times that is on top of them coding the code for blood work.
Never going back again. 0 stars