Guess Factory Outlet

Went to go exchange a pair of shorts that I bought at the Guess outlet in Paragon San Francisco Outlets. They had nothing in stock compared to Paragon. I was trying to look at some shirts on a table display while an employee was talking to a customer for over 10 min in another language and blocking the display. I finally had to ask the employee if she could move so I could look at what they had. After picking out some stuff and getting to the register I stood behind the customer who was currently checking out. There seemed to be some sort of issue as the the employee had to leave the register to get something from the sales floor. In that time the line started building up and no one knew where to stand. There was no clear place to form a line. Only one cashier. Later the same employee who was talking to the customer in another language and blocking the Display of shirts earlier, comes the the counter and starts taking down information from the same customer she was talking to on the salesfloor. Then they proceed to keep talking and talking with no urgency to help anyone else. All the while the only cashier is still helping the same customer and the line keeps building. No acknowledgement or sorry for the wait. I basically left my clothes on the counter and walked out. Will never go back to the Guess again. Crappy selection, crappy service.

Soo I sen this store nd went in, clothes are nice nd cheap plus the employees are very nice nd helpful. But the clothes seem like they shrink after you wash them. I only wear them once nd now they feel so tight.. Ugh naw I dont lyk it. nd I still have the shirt nd shorts I bought here but I don’t like how they feel anymore. I would go back for their shoes, very nice nd cheap also.

Maybe my style has changed… but I don’t find myself frequenting this place much anymore.
Maybe, I’m just not into big logos across clothing anymore.
However, I recevied a wallet for Christmas that was too small to fit my needs and the material just wasn’t my cup of tea.
I had called before hand to make sure I can return without a receipt and then confirmed once more with the nice employee in the front. Both said I would have no problems.
I spent a while just trying to pick out a wallet. Everything was so overdone with the Guess logo.
I finally picked one and went to the register and told the girl that I wanted to just exchange it out. She glances over at her manager and asks him if he’s okay.
And he takes the wallet and goes «well, if we carry it.» I would’ve been fine with that except all the guy on the phone told me was that retail items must go to retail and outlet items must go to the outlet. Plus, I didn’t appreciate the snarky attitude.
I finally get to exchange my item and had to pay a difference without as much as a smile or any sort of exemplary customer service from my cashier.
Even if I loved this place, service alone is enough to put me off.

Terrible customer service. Failed to take off security sensor and I had to drive an hour out of my way to get it taken off, no apology or compensation from the manager, just a rude attitude like it was my fault her employee let me leave with the sensor still intact. This has happened to me before with other stores and I have always received a coupon of some sort as a good customer service gesture for their mistake-​but not here!

Love Love Love! .)

Has tons of smalls and x-​smalls and not so many goods in larges and up. Clothes here aren’t as nice as you expect for Guess either. The staff was very helpful and asked if I needed help, which is nice. Overall, just another store at Folsom Outlet

First of all, I love this store and come here all the time, because you can get the same shirts that sell at Macy’s for $ 50 for $ 8 on a regular basis. They almost always have about ¹⁄₈ of their store occupied by clearance, and it’s good clearance. I’ve gotten purses for cheaper here than I could find them at Ross or Marshall’s. Today, for example, there were probably about 8 different medium-​large purses going for $ 37.50, with matching wallets for $ 11.
The recover is usually spectacular, the facility is always clean, and there is usually not a long wait for fitting rooms or checkout.
However, I gotta say, the clerks here are RUDE. Like the type of rude that makes a nice person want to stop and say, «Honey, calm down, we all know you’re only making $ 8 an hour for 13 hours a week.»
Today my daughter and I were in the back of the store in the clearance section, and she was looking at shirts on a rack with me. I was holding her hand, and she had ONE foot on the rack. The attendant came by and made a huge fuss like, «OH NO SWEETIE, get down, you’re going to fall and bust your face,» and then proceeded to passive-​aggressively move every single rack in the area as if to imply that my daughter had just messed up every single one of them. Now if you’re a guy reading this you might think I’m crazy, but you ladies know exactly what I’m talking about. RUDE.
I hope she finds herself a nice young paralegal to buy her more hooker heels and fake tan. In the meantime, I will of course continue to shop here because I love Guess and I love the prices.

I should shop here more often! I assume that most of the stuff here, like a lot of other outlet stores, are made exclusively for the factory stores so it’s not stuff that is part of the regular Guess lines, but they still have the Guess style nonetheless and at lower prices. That works for me!
I had been looking for sweaters and wanted a new puffer jacket. I planned to go to the mall that day and was ready to spend at least $ 100 on a puffer jacket. Since I was in Rancho Cordova that morning, I decided I might as well hit up the outlets just in case, but wasn’t expecting much. At the Guess Factory, I got a puffer jacket for only $ 30 and a faux fur lined hoodie for $ 20! That’s like, Forever 21 prices these days. Remember to check online for printable coupons before going; I had a 25% off coupon.
The employees were helpful and nice especially in the fitting room with assisting me in grabbing additional sizes. The store was clean and organized for being a store with considerable foot traffic. I stood at the same spot for a while and noticed there were employees constantly coming back and making rounds to organize the clothes.

I went here with a few friends weeks after the Christmas sale, so it wasn’t as chaotic. I tried on a few leather jackets and the worker assisted me in finding their various styles in the store. I ended up buying a cute, crinkled leather jacket. As I was paying for it I noticed an imprint of the zipper into the leather (minuscule) but I asked for some type of discount and they gave me 5%…better than nothing!

I have always been cursed with a body that only looks good in expensive jeans. And not just any expensive jeans, the kind that you have to hunt for and never find without trying on a hundred pairs before deciding on the perfect ones. Then realizing they’re TOO EXPENSIVE, just like you knew from the start, and you should just go home.
Well, Guess Outlet, I have met my match. I mean, I’m not sure how I bought a pair of Guess Jeans, a brand that is usually upwards of $ 100/​leg, for $ 36 frickin dollars. Granted, it was after thanksgiving and 25% off everything, but damn that was lucky!
I like you so much more than the Regular Guess. You’re like the humble older sister, who is just as pretty as the younger strumpet sister, but secure in yourself and don’t make unreasonable demands of your admirers.