Folsom Cleaning Service

This was the WORST experience I’ve ever had with any online purchase. I bought a gift certificate for my sister-​in-​law. When she tried to redeem the certificate, she was stalled, ignored and ultimately never contacted by the company to schedule a date. When I found out about it, I called them. They told me they would call me back, never asked for my name/​phone number and hung up on me. This was a typical, «We’ve got your money so we don’t give a darn about providing the service» situation. I was forced to make a claim through my credit card company to get my money back. Knowing what I do now, I wouldn’t trust this «team» in my home for fear that they are bigger thieves than just scamming me for a gift certificate. Not professional at all and absolute liars.

Was in desperate need of cleaner on same day. Folsom Cleaning service was the only one willing to do it same day and they did an excellent job! Thank you for making it happen when I needed it.

We have used Victor’s «Folsom Cleaning Service» for over 2 years and it just keeps getting better! The team of husband and wife arrive on time and methodically clean every room very thoroughly and safely… have never damaged anything. When they leave, the house ‘feels’ and looks polished down to the last doorknob! We feel privileged to have Folsom Cleaning Service taking care of our home. Not only do they do a professional job, but they are also extremely courteous and friendly… always with a ready smile! Thank you for directing an outstanding and honest service business, Victor… We highly recommend your company to anyone searching for housekeeping service!

We first chose this company based on the Unilocal reviews, but became very disappointed with them which is why I am writing this review as a forewarning to other potential customers. The first cleaning Folsom Cleaning did in our home was thorough, however, there was damage that they were clearly responsible for on our hardwood flooring. After bringing this to Victor’s attention, they basically just hoped we would forget about it and the next 3 house cleanings were less and less satisfactory. There was no effort on their part to reconcile the floor damage that they had done. I finally communicated to Victor that we didn’t want them back to clean our home for not only the floor incident, but for also inconsistent scheduling and the aforementioned shorter time spent cleaning (than agreed to) as well as the decreasing level of cleaning performance. My suggestion… check out the competition!

We were very impressed with Victor and his crew. We hired them to deep clean a home we were putting on the market and had only a few days to get ready. Victor met me at the house the day I called for an appointment and agreed to have his team come out on a holiday to get the job done in time. The 3 person team came out and did a fantastic job tackling some areas that were a real mess. The whole house looked great! I would definitely use them again and recommend them to anyone who wants professional, prompt and quality service.

Folsom Cleaning Service had been cleaning my house and did a wonderful job. I recently moved and had them scheduled for a final clean. They did an amazing job! After everything had been moved out, the house looked like a bomb had dropped. They spent their time cleaning it up beautifully and made it wonderful for the new homeowners. I really appreciated them and their service.

So pleased with the service we receive! The house is cleaned thoroughly by the same team bi-​weekly now for over a year. Extra attention to details and superb overall. I love the added services like fridge cleaning when we need it :) Can’t say enough!

I was so impressed with this cleaning service! best price hands down, victor was always prompt and professional with phone calls his staff was on time and on point. i have a very large house I originally hired them for a move out cleaning but I decided not to sell my house so I will be using them in the
not sure about the bad reviews I have nothing but good things to say about this company… unfortunately I have to edit this and say the past few times I’ve called I’ve either had no call back or victor says he will call back to schedule and does not hopefully he gets it together bc his cleaners were amazing

Never called back after i left a message!

We’ve used Folsom Cleaning Service for about 5 years and highly recommend them to friends, family, and neighbors. Their team does an amazing job and the price can’t be beat. We’ve had other services in the past and none of them compare to Folsom Cleaning Service.
They always try to accommodate special requests, whether for date/​time changes or oven cleaning. Plus, we have a new baby and I like knowing that our floors and other surfaces are really clean, especially now that he’s beginning to crawl and put his hands in his mouth.

Victor and his crew have been cleaning our place for a bit over a year now and we are very satisfied. They do a great job! We have had to ask to move our schedule around several times and they have always been accommodating which we appreciate so much. If you are looking for a team of hard working and flexible people you’ll definitely be happy with Folsom Cleaners.

I have been using Folsom Cleaning Service for about 2 years now and I have always had a great experience! They are honest and hard working people! I would highly recommend them!

Victor and is team are all so nice and polite. We have used them for a deep cleaning and some «regular» cleanings and they always put 100% effort into their work. I highly recommend them.

I was very disappointed. I read the reviews and thought that Folsom House Cleaning would be the one I wanted to do business with. Victor came out to the house within two days of my request, gave us a quote on the spot which we accepted. I asked when he could start working and he said that he didn’t have his calendar with him He promised that he would call that afternoon and schedule us. He had to decide on the best day to clean our house. Two days later I emailed him, no response back on the third day I decided I would just give him a call and he said that he was working on the schedule and would get back to me. He again promised he would call back when he decided on the best day to clean my house. It’s been about 3 weeks now and I suspect that call will never come.
What I can’t understand is why he would put a special on Unilocal «$ 250 for $ 280 Deal at Folsom Cleaning Service». Who in their right mind would pay $ 250.00 for a deal of $ 30.00 off and maybe not even get a call back or even be put on the schedule for the job.
UPDATE: Victor called. Since we wanted the house cleaned before Thanksgiving we couldn’t wait forever. Prior to his call we hired another cleaning service to do a deep cleaning. I called and left a message to see if Victor wanted to set up an appointment for the every other week cleaning/​He never called back. I don’t understand his way of doing business.

Can’t really comment on their quality of cleaning service, since we can’t get anyone to respond to our requests for a house cleaning quote. My wife has left a phone message and sent a contact request through the website over the last few days, and no one from this company has bothered to respond. So far, all I can say is that their customer service is greatly lacking. Apparently, they don’t want the business.

Been using Victor and his team for almost a year for bi-​weekly house cleaning — they never disappoint — this is the best gift I have ever given myself. They show up like clock work every other week and my home is always spotless!

I called, emailed, called, emailed. No response. I don’t think they’re in business anymore. Maybe they got too popular too fast.

We needed a quick one-​time cleaning because we had family showing up from out of state in three days, mid-​week. I saw these great reviews on Unilocal,and called right away. Victor came and provided a very reasonable estimate. They came and whoosh! The place was immaculate. They did our entire first floor AND our front windows. We were very pleased with the quick and thorough results! We will definitely be using them again.

Ditto to the 5 star recomendation
I am very happy with this service

Wow! I needed a one time cleaning to get my house up to par to put it on the market to sell. Victor and his team did a fantastic job. They estimated it would take 5 hours but it actually took over 6 hours. They worked until it was finished beautifully. I am so impressed and would gladly use them in the future if the need arises. You won’t be disappointed. Oh and I wanted to mention that they aren’t only working in Folsom, they go out into Fair Oaks and the Sacramento area.