Went there for curb side service on 5÷28÷16, and it was the worst experience ever. The person who took the cards for payment was to split it between two, and ran it twice on the same card, so had to go back and redo. My son-in-law is an activer serviceman and there was to be a 10% discount. We mentioned three times about the discount and when she ran the cards, she never put it on. I guess math is not her strong point. Then the worst is we get home and we are missing items, some meals were not as full as they should have been and I think grilled veggies should be cut and not put in as chunks. Do yourself a favor and find a different Applebee’s since this one has staff who are definitely challenged.
Ann H.
Classificação do local: 3 Lansdowne, PA
Hubby and I had dinner heee tonight. Was not a very pleasant experience. After we were seated the waitress took our order and it took 20 minutes to get our salad. I know they were busy but 20 minutes? Then when dinner came mine wasn’t good. I ordered the sirloin stir fry. It was supposed to be veggies and rice with the steak. There were only 2 tiny pieces of red pepper, 3 slices of mushroom and some broccoli mixed with the rice. No sauce at all. The steak was tough and I had to add hot sauce just to give the meal some flavor. Hubby said his steak was good but it will be quite awhile before I try them again. The service was just ok too. Not impressed.
Rose Marie H.
Classificação do local: 5 Prospect Park, PA
Great value for your money. Especially the two for $ 20 or two for $ 25. Food always fresh and plentiful. They make the best steaks in town.
Renee O.
Classificação do local: 1 Woodlyn, PA
I heard numerous bad reviews about the managers at the Folsom store, which I ignored… tonight I got to experience it myself. As much as we are at Applebee’s, at least once a week… we loved to go there for girls night — our waitress knew we would be there a few hours but we would tip well… tonight for the 1st time in my life, the manager, Scott, told our waitress not to serve us anymore — yes it were there for more than 3 hours — planning a birthday party, reviewing 100 pictures, eating and having their watered down special drinks… the manager said he was watching our hand and eye coordination and he felt we had enough… all while we saw numerous people at the bar doing shots but that was fine. Sorry to say I have had some great servers over the years like Ray and Aleisha but we will never go back due to your manager Scott… goodbye Applebee’s.
Hunter J.
Classificação do local: 1 Norwood, PA
Hi everyone, I’m Hunter a student currently attending a local school. I came to this Applebee’s on a Saturday night after a school dance. The restaurant was very crowded with my fellow peers, which I can understand because this is the only place to go after a dance. I had also called in advance hoping to have a table for my party of 15. We were split up and 4 of us went over to one table and the rest of us were waiting on another table. We sit down and we unfortunately have a problem facing us! There isn’t enough seats for all of us(btw we needed 1 extra seat). So we pull over a chair by the booster seats because there was a couple over there, and here comes the manager(Rick or Rich. He was wearing a blue shirt too) and he flips on us. He told us how we didn’t listen in splitting up our group(which we did). So he said either leave or split up. But who would make someone sit by them self and not with there friends. There was even a couple behind us who were offering an extra chair they had. So I told him we were taking our business elsewhere(which I did[cocos]) and we left. But the one person I would like to thank is our very friendly server, Emma. Not only was she willing to help, but she also felt how we felt and that is how customers should be treated. Emma needs a raise or a promotion because how she handled it, was truly awesome! I really can’t thank her enough though. Now that’s how customers should be treated and Emma absolutely knows how to do her job! Thank you so much Emma for making us feel welcome when someone else did not. I was there Saturday 2⁄27 at around 10:15. –Hunter
Kimberly P.
Classificação do local: 4 Ridley Park, PA
Love this place after 9pm for ½ price apps. Drinks are priced reasonable & service is fast & friendly. They have a low fat menu which I love. Lots of kids but I find the place to have a cozy neighborhood vibe. If you’re ever wondering where are all the people in Ridley after 9pm… They are all at Applebee’s.
Joan M.
Classificação do local: 2 Folcroft, PA
Husband and I were just at the Folsom, PA location. The food was great and so was our first bartender. She had blonde hair. The yelling and hooting coming from the kitchen was annoying. The 2male managers leaned against the wall just talking and also joined in the conversation with other employees and the bartender that just came on duty who were gathered around a booth just talking loudly about their personal life and what not. Did not need to know about her new washer and a valve breaking 3times.
Will S.
Classificação do local: 1 Glenolden, PA
I am not surprised by the atmosphere at this location. I know that this one in particular is filled with high-school aged kids who normally have no manners toward their server, especially at this time of night. It was roughly 10 pm when my party of three was sat last night. The server, Donnie, was very friendly at first. But I don’t think he was having a good night. My friends and I had just finished a Painting With a Twist activity where we worked up a big appetite. But since the apps at Applebees are half price after 9, why not save us all some money and just order a couple appetizer’s to share between us all? Anyway, as we were ordering the apps, the server had to verify that we wanted the«half-price ones.» My guess is that for half the price, you also get half the portion, whatever. Our app’s took about 15 minutes(not bad!) only to be ran by the table by someone other than our server. As we were all very hungry, we dug right in! About 5 minutes into chatting and picking at our food, the server just dropped our check, while walking by, and said«let me know if you’s need anything. He didn’t even ask if everything was okay, and it wasnt. The one order of BBQ must of came with 5 small pieces of boneless wings, and they were hardly tosed in sauce, one piece — was totally and completely dry. We also had to flag a manager down to ask for some sour cream with our nachos. So, figuring out that we were recieving no service whatsoever, we decided to finish up and get out of there. Our check was $ 23.00. Since two of us at our table are servers and understand there are bad nights, we still left Donnie about $ 9.00. I really hope this guy understands that even though one or two tables may be totally rude toward you, you should still work as hard as you can to please the next. Clearly, we were not high school kids who wanted all seperate checks and the remote to a TV. We just wanted a pleseant bite to eat after a fun night of Painting. Thanks, Donnie.
John P.
Classificação do local: 5 Philadelphia, PA
Bartender here is top notch. My man Jessie knows his stuff. He could be a trainer on bar rescue. Interesting appetizers. Sriracha shrimp is a must. The manager Scott is on point. This place runs like a well oiled machine.
Mike M.
Classificação do local: 2 Philadelphia, PA
Employees were friendly and polite, but the soap came out freezing cold. I mean the cheese in the soup didn’t even melt, which was disappointing because Appelbee’s has the BEST French Onion Soup. The wings were a little dry and the enchiladas were empty… There were like 2 tiny pieces of chicken with a hint of cheese. Maybe it will be better next time and I will definitely update my review if the experience will be better.
Zoe A.
Classificação do local: 1 Prospect Park, PA
While one would think this is a chain restaurant so it must be maintained well, this is certainly not the case — Very friendly bartender — but drink was not even filled to the top of the glass; waitress was slow and everything was sticky! The menu’s were so covered in filth and gross that I did not want to even look at them. Ordered boneless chicken wings and half were cold — half were warm — employees were cursing and yelling — not sure I will be returning anytime soon…
Tory M.
Classificação do local: 5 Havertown, PA
I came here for lunch with my bestie yesterday, and everything was great! I had the salmon, which was delicious and perfectly cooked. Our server was polite and very professional. For a chain, I think Applebee’s has terrific food.
Kyle K.
Classificação do local: 1 Woodlyn, PA
Went there the other night for my daughters birthday. Seated within a few minutes. Seating was in the back corner by the bathroom, was very cold. Server was ok, nothing to write home about. The food was good as usual, although they ran out of the specialty bread my cold sandwich was made with so they just put it on a hamburger bun, and didn’t offer any kind of discount. They waited to make my sandwich till last which made the hot food sit. Overall was not happy and would not go back.
Dee M.
Classificação do local: 3 Philadelphia, PA
This is a chain so you kind of get that kind of service. I’ve dined here twice in 2014 and it was ok. Service is usually kind of slow but I get that at a chain. Food is chain OK. Today I was in to purchase XMAS gift cards. I’ve done that at this location every year for the last 4 and in that they are fantastic. Fast, accurate and friendly. Suggestion: Holiday gift cards for those who perform services for you. For every $ 50 you spend you get a free $ 10 gift card to be used by the end of February. Good for a quick lunch.
Janissa R.
Classificação do local: 4 Collingdale, PA
Family lunch with my husband and children food was great. Our waiter Corey was excellent. I had the steak roma pepper I enjoyed every bite. I also had a frozen margarita swirl strawberries and mango. If you love margaritas I recommend to try that one. My husband has the Quesodilla burger it was delicious along with a corona margarita. P.s pretel bread is amazing. I would of given this place a 5 star but the other waitress were behind my waiter as if he wasn’t doing his job. They made it seem as if he was messing up and he wasn’t.
R J.
Classificação do local: 2 Kodiak, AK
As Applebee’s goes… This was pretty awful. The French onion soup was tepid, and had been sitting too long. It was a big wet croûton.(Also basic commercial variety) Caesar salad was ok. A bit overdressed. The feature menu item– sundried tomato chicken pasta… Is no longer offered.(Please take it off the menu!!) So I had fajitas… The chicken is ok. Sauce is horribly salty. Beef is a strange gray mass. Not recommended. Thinking of coffee after dinner? It appears to have sat on a burner all day. Or all week. It’s that bad. Overall a pretty«applesbees» experience.
Courtney H.
Classificação do local: 2 Drexel Hill, PA
I have only been here a few times but after my first time at this location, I am always afraid to come back here. They DONOT know how to cook their meats. I had ordered a steak MEDIUM& received a steak that wasn’t even edible. It wasn’t even cooked. Granted, I could have asked for something else. On the other hand, if they couldn’t cook the steak correctly, why would I trust them to make anything else? The next few times that I have been there with my husband, I refused to order meats. I stick to a small appetizer, a salad, maybe some chicken tenders, and some fries. I am giving this place 2 stars, simply due to the fact that the waiters are nice enough.
Jamie M.
Classificação do local: 3 Conshohocken, PA
My friend lives in the area so we find ourselves here quite a bit. Yes, it’s a chain, but as far as chains go, it’s one of the few I can tolerate. I agree with Danielle F about the waitstaff; it’s extremely hit or miss. Once we even had some girl telling us she eats food off people’s plates after they leave! For the most part, the food is decent and so is the service. Great for a bite if you’re up on the later side!
Dan G.
Classificação do local: 5 Rye, NH
There’s a bit of effete snobbery about Applebees, but as someone who travels a lot and eats at restaurants at least 3 – 4 nights a week, I think it’s good food at great value. Now I wouldn’t take a client there for a business dinner, but when I’m on the road and I want consistency and value, it meets the need. I ate at this Applebees last night, having the low calorie shrimp dish, and it was excellent. It’s not the French Laundry, but it’s good food at a good price. The service was excellent, and it was fast. It gets good marks from me because it’s consistent and great value
Laura F.
Classificação do local: 2 Kansas City, MO
Same old chain. I have been here several times to meet friends, and I do like their 2 for $ 20 deal and healthier options, but I know what to expect from Applebee’s. The food appears to be assembly-line, mass-produced meals. The flavors are not bad, but salt is probably the star ingredient. I get very bored with the same old menu and the quality seems to have decreased over the years. Not much creativity in the dishes. The service at this particular Applebee’s is fine, I have never had a bad experience or a memorably long wait.