Joseph Giannone Plumbing, Heating and Air Conditioning

Joseph Giannone Plumbing Heating & Air Conditioning always do a great job. My most recent service call by George S. was professional and thorough. He called before he arrived and was here on time. He quickly found the problem with my AC unit and repair is underway. These guys do a great job and are always professional. I recommend the company for anyone needing the services they provide.

Please see review of ⁵⁄₅.
Every member of the JG Team is well qualified, efficient, friendly, courteous, clean and thoughtful. They wear shoe covers and leave the work site as clean as when they arrived. During a recent service call the Tech had to send for a part. While he waited he had lunch. He called us from the Deli to ask if he could bring anything back for us for lunch. This exemplifies the type of thoughtfulness demonstrated by the JG Team!

Awesome experience… my fifth with this company!
He was on time, professional, courteous and my dogs and cats loved him!
Will definitely use again!

Their prices are unreasonable or they inflate pricing for their female customers. I called based on the favorable reviews. My toilet needed to be replaced due to my tank being cracked. The rep on the phone was very courteous and the tech arrived within the assigned service window. I even received an e-​mail with the tech’s photo and bio which was a nice touch. The price I was quoted to replace my toilet was over $ 900 and I was being pushed to sign up for a service contract to save additional money. I declined and called Best Choice Plumbing and they installed my new toilet for $ 385. A huge difference. I would not recommend this company.

The service people were highly professional, knowledgeable and came when they said they would which is a plus for someone who’s in business and still must plan around an office routine. They were quite frank and offered options which gave us leeway in a replacement which, though quite needed, was quite an outlay and this is very much appreciated.
HENRY A. SEIGEL

Joseph Giannone Plumbing and HVAC are really the best!
They are extremely professional, clean, neat and helpful. They go out of their way to make you a satisfied customer. I have been using them for a few years now and often refer my customer to them when they need HVAC or plumbing needs. They are dependable and professional so I feel confident when I refer my customers to them. From one business owner to another — Thanks for a job well done always!
Marcy
Castelli Roofing

They serviced my heating/​ac one year ago. I have had to call for service within a year for the ac which failed this month. This was a 2 year service call. Turns out freon was very low. Both times they came out were to get in my door and work up 5 different service deals they said I needed. They quoted me a new heater for $ 11,000 for an 800 square foot home. I priced other venues and even if I needed duct work installed it wouldn’t be that high. I have duct work. Beware of Gianone l.

Greg K. was on-​time, knew his business thoroughly, was honest and professional. All of my options were explained to me, openly, and without pressure to spend extra money. Highly recommended!

A+ to Joseph Giannone HVAC… Prompt communication, appointment & great service!
The service tech. Greg K. was very courteous and professional!.. Not to mention a John Malkovich lookalike, with a great sense of humor!.. (Attaching a pic)

On time and great friendly service

Greg Kilmer was a great tech! Recommended!

Fantastic service, super knowledgeable workers, but the prices are a bit absurd.
I had a relatively small project for our new house. It wasn’t an emergency, but we wanted to get it done before it became an issue. I called dozens of plumbing places, most of which did not return messages, wouldn’t come out to our row house due to parking, or were booked/​unavailable for weeks even months. I will say JG is one of the most prompt companies in terms of response time, information, help, and service (which I guess is why they can charge so much).
But for the overall work, I feel like we didn’t get our money’s-worth. Two corroded valves replaced should not cost $ 400 (especially because I was providing the hoses). The gentleman was prompt, helpful and cleaned up after the fix, but for that amount of money, it seems like I should have received gold piping ;)
I guess they can charge and arm and a leg knowing good plumbing services in Philadelphia are hard to find.

Look no where else but Joseph Giannone for your heating and AC. They gave me the best option for new AC in my 80+ year old house four years ago. When you set up your appointment with Peggy it is like talking to an old friend. Make sure you ask for Nick. He is thorough and extremely personable. He takes the time to explain the problem and how he is going to fix it without making you feel like an idiot.

I’m very pleased with the level of service that I’ve received from Joseph Giannone Plumbing & Heating.
My heater stopped working on one of the coldest days this year. I tried contacting 2 other HVAC companies (including a major company who sponsors the Phillies, but doesn’t do work in Philadelphia!) and neither could come on that short of notice. John from Joseph Giannone was dispatched to my house within hours, however.
John was a thoughtful, friendly and honest man. He’d have to be honest having spent a few hours looking at our furnace on the roof in below freezing temperature!
We were given 3 different action plans at graduated pricing levels and while not all the parts were available immediately, our heating system was set to a level where we could sleep at night in a warm house.
John came back the next week and completed all the work. They took a stressful situation and made it manageable.
One last note, I appreciate the little touches of this organization:
* They have an answering service. Nothing is more aggravating than calling a contractor and getting an answering machine. At least with the service, I feel like *someone* has heard me.
* They send an email when their tech is on their way. And the tech also calls ahead of time.

Our whole experience with Joseph Giannone was a positive one. The technition, Ray H, was very knowledgeable, polite, and explained everything he was doing along the way. We were so impressed with his service, we signed for a mantainence contract. We have dealt with other companies and by far felt more informed and confident with our technician and this company. They arrived right on time emailed with picture and called, when he was on his way. We would highly recommended this professional company with fair prices.

very professional with excellent communication from the office. I would highly recommend this company.

Professional, clean, polite and unlike a certain orange and blue company – actually works on houses in Philadelphia. I love that you get a photo and name of the technician arriving at your house. Anytime we have called for service, someone always answers the phone and we have always been able to get amazing service.

My experience from beginning to end was extremely positive.
I spoke with a technician to make the appointment and she was so accommodating and understanding. I was able to make an appointment right away and Ryan arrived exactly when they said he would. I needed someone to check my drainage and he did a thorough look through. And then I had him replace a toilet fill valve. He was in and out really quickly.
I would definitely recommend.
Also, they sent me an email of the plumber who will arrive and a little bio. I thought that was a nice touch

This company has been great for us. Our basement sump pump stopped working and they came and fixed it. Our cleaning lady accidentally flushed a rag knocking the sump pump back off line and they came and fixed it. They’ve maintenance our heaters, etc. I think they are a good company to work with.

Professional, honest, timely, experts in their field and excellent customer service are the reasons I only use JGPH&AC.
One great service is sending an email with a picture of the technician that will show up with a short bio, very comforting if you are having a family member stay at home and meet them.