I was visiting my family in Cooperstown, and was hoping to get help with a quilt from my aunt while I was there. It was a Saturday afternoon about 4:55 when I realized I had forgotten something I needed. We called Heartworks, and she said as long as we hurried, she would wait for us! That is the kind of service that really makes me a devout customer, and I don’t seem to find that much anymore. All we bought was the one item I had forgotten, so I didn’t look around much. But I felt like the experience deserved a review. The store seemed to be medium sized, with pretty much everything a quilter would want or need and a very nice selection of fabric. My aunt told me that she had taken classes at this store.