Yeh Ping Chou, MD

I don’t know why there are all these bad reviews. I had a good experience at this office and everyone was very courteous to me. The doctor is professional and although the staff speaks mainly Chinese, they were able to speak English eloquently. Four stars overall!

I like the doctor. But that manager James, is a complete douche. He rude, impatient, likes to make false accusations, and doesn’t like to do his job like answer simple questions about payment. it was literally pulling teeth to ask about my insurance. He kept yelling at me falsely accusing me of something i did not even know about until he brought it up. End of the story i hung up on him in tears from frustration and ended up not going to my appointment. Its a shame he’s driving her business away, Yeh Ping should seriously reconsider who she hires as manager. Hint hint, please for the love of god don’t hire incompetent turd bags as managers. This will be the last time i step foot in your office unitl you GET RID OF THAT MANAGER JAMES.

Awful awful awful. It pains me to write such a terrible review because in all honesty, the one star is for both the doctor as well as her extremely incompetent staff, who are basically killing the entire business.
First off, the front desk ladies are inefficient communicators. They have trouble relaying proper information to the doctor, who is almost always seeing patients. Getting a hold of Dr Chou is mission impossible, because of her heavily booked practice. I get it, however, that good doctors can be busy. But, if it gets to the point that the patient is ripped of any possibility to speak to the doctor herself despite genuinely, urgent medical issues, this becomes a real problem.
Second, and this is the primary reason I think I have decided to end my relationship with Dr Chou, is because of a staff member named James. Oh don’t even get me started. This dude, as other reviewers have commented, is the worst, unprofessional staff that you would ever want to be in touch with. He is rude, egocentric, and most of all, incapable of respecting needs of patients, regardless of your medical condition. I have attempted to get in touch with Dr Chou to obtain a prescription and for urgent reasons, and would need to get a direct, timely response from her. James, usurping the power and constantly giving advice like an MD, would come between the doctor and the patient to relay the «doctor’s message» — basically refusing to give me a prescription for a procedure that is recommended by an outside specialist.
What makes matter worse is that, Dr. Chou seems to have been enabling all of this between her staff and patients. She clearly is aware of the staff’s incompetence and subpar communication skills but fails to do anything to intervene. In fact, she has been so inappropriate in one of our interactions lately that she began a verbal rampage before fully understanding the clinical situation — probably due to her overwhelming business that is so poorly managed alongside the poor communication among her staff. If there’s a way to file a complaint to AMA, I would not hesitate to do so. It’s truly unfortunate.
Dr Chou, if you are reading this by any chance, I seriously hope that you would consider the Unilocal reviewers’ suggestions. Do yourself and your patients a favor — hire a team of staff who can actually do their job professionally and competently, and watch your attitude and behaviors even when you are extremely overwhelmed. Patients should not be subjected to your rudeness and lack of professionalism.
Finally– note that the address here is not updated. Her office is now at Landmark building on Main Street across the post office.

A very bad and poor managed OBGYN office.
Very surprised read a very similar review from so many others for the doc.
the front desk Chinese guy James there to screw up all the patients. Being a very bad attitude, no courtesy, not-​professional /​do not know how to treat patients (not even patients, but just don’t know how to treat other ppl with any kind of respect). He Yelled at patients and claimed you can leave the office — if you want.
Force patients pay $ 120 CASH only at front w/​o seeing doc — this is the office policy, you can leave if you don’t wanna stay.
Call patient ‘Lying” because they late for appointment — talks LOUD patients’ private health condition in front of public and being quite rude. Sounds like you are here to beg on him but not seeing the doc — given he is NOT even the doc.
This kind of service given by James (‘manager’) would definitely scare patients away,
he is w/​o care, rude, doing nothing but just screw up the office.
We have no idea who he is, and what relationship he has with Doc Chou, but obviously he has no manner of treating patients to the minimum respect, and he say /​threaten patients in front of the Doc Chou — his way of handling patients’ privacy should be reported seriously to COMPLIANCE and he should be further investigated before he can treat any patients in this industry. He does not deserve the licence or whatever certified he has — as he has no manner to patients at all!
I“m sure he is not far away from the trouble, and i’m sure there’re so many similar cases have happened on other patients — just because of this guy James. Fuck /​screw you —

Don’t even deserve to get a star !!! The front desk spiky hair guy James so f***‘n rude!!! My husband asked him how much more do we have to wait (we already have been waiting for an 1hour already) he started to raise his voice n saying if u don’t wanna wait it your option to leave !!! What the f***!!! My husband had to put more money in the meter so he ask that question! So rude! He shouldn’t even working in the front desk ! Short n fat spiky hair ! There making patients to wait for at least on hr than they should at least say sorry n be polite