TD Bank

I Love TD Bank but Not the one on 38 – 19 Main St. It is the Worlds most racist bank. My wife and I aways have problems. Some friends of mine has issues with them also.
Try hiring some Americans or other ethnic backgrounds, not just Asians.

Service so so so so so slow, and the bank employees no nice to us, maybe need move to bank of American

The one thing I don’t like about TD Bank is that often there’s a long, long, LONG line at the teller’s station and lo and behold there are only two, TWO active tellers working hard while three or four tellers just stand around yakking with each other, goofing off pretending that they’re busy when they are not, walking around aimlessly doing everything they can except take care of the customers. This nonsense does not go on at Citibank or Chase who have triple the level of volume and yet have about six or seven active tellers working hard and speedily dealing with the long line of customers. Very unprofessional guys. I even caught some of the tellers instead of working just poking fun at the customers patiently waiting on line.
There’s a decided air of unprofessionalism in the teller section area. It reminds me of the bursar department in a college run by part time students just punching the clock and goofing off.

My account opened with this branch got 4 maintenance charges in a row in past 4 months.
However, I’ve never received any phone call from this branch informing me of this. After numerous phone calls, I got half credit back from one of the branch associate and td bank customer service online.
I went to paperless to save the mailing cost for TD Bank and prompt the concept of protection of environment, at the end of the day, that’s what I got — FOUR consecutive maintenance fee added up to $ 65.
The branch manager just wouldn’t help — he didn’t call me back as promised while i have been waiting for 3 business days, and he refused to take the responsibility that no one from his office called me when seeing my account balance turned negative for over FOUR months.
He simply doesn’t care, neither does TD Bank.

The service here are quick and fast. The staff are friendly and great customer service. However it do get busy and the lines are long and can stretch toward the back wall. Dont go there around lunch time it get packed sometimes. I always get there before they opened that way you saved time from the long waiting in line.

Very very slow service!!! It took us 2 hours just to set up an online banking! Never again!

The place looks very clean. And whenever I walk in, the customer service is always superb. It is also very convenient that it is open for more hours. However, I advise to stay above the limit on your accounts because they will charge you multiple times. Regardless, that is still better than other banks that charge based on the amount of transactions.

Had a few simple questions regarding my recent transaction and received the most rudest, unprofessional treatment ever. They also told me directly that I was an irresponsible banker — and I told them it was because I relied on information based on THEIR mobile banking application. Their response? «Well, all banks are like that.» Yeah, they went from blaming me to making excuses for their performance in a millisecond. I do like banking with TD bank, just not this idiotic branch.

I have been using TD Bank more since the last time I left a review and this place has significantly improved. Maybe because of the many complaints, I’m not sure, but I have not had a problem with them since.

I don’t understand why there are so many bad reviews for TD Bank in Flushing. If you’re banking on Main St where Chinatown is located, you basically can pick any bank you want to do business, Chase, Citibank, HSBC, Capital One, Bank of America and more than a dozen smaller size banks are available in the same area, one review said she was unhappy with TD Bank, so she’s staying with TD Bank because it’s close to her work, well, you got many other choice to do your banking.
I do business with all the major banks in Flushing for work and every bank always got a very long line during certain part of the day. Citibank got the most teller windows open at any given time. TD bank usually got 3 – 4 tellers serving their customers and yes the line is long, but not that bad compare to other banks in the area. Some people are very impatience and will complain and start saying things while waiting on line. If you need money or want to deposit money use the ATM, it will take like 1 minute and there’s usually no line for the ATM.
TD Bank in my opinion is the best compare to other banks. Friendly! Long hours for their customers, you should thank TD Bank, because they are the ones who started the banking long hours and this made all the other banks stay open a little longer.
Also, for certain people opening a checking account is very simple and you only need to maintain $ 100 in the account to avoid the monthly fee. Try going to Citibank, Chase, Bank of America or any other bank to open a checking account, they usually want thousand of dollars and you need to keep thousands in your account to avoid the monthly fee.
Don’t get upset at the person sitting behind the desk, they got rules to follow and need to ask those questions when opening a new account or credit card.

I would give the Store Manager John Siu **0** stars if I could. I have never met a ruder, less professional bank manager. He has absolutely no sense of how to speak to a customer and answer a simple question. He actually YELLED at me! I have banked here for four years, but not for much longer.

Perhaps it is because I came for something simple — I couldn’t remember my phone code! So I went over and waited for a representative, and the wait wasn’t long for that. Then we went over what I needed to, and he didn’t try to sell me extra stuff while he had me! So a quick visit where everything I needed to get done got done. That’s not bad.

Went in to get some info on applying a new credit card for my wife and i kept on stressing her she is new in the country and don’t have any credit history! She kept on asking her what’s your annual income ! How much you pay for rent & so & so !! Don’t frown when she don’t have an answer. WTF !! Don’t you fuckin understand she is FOB? fresh off the boat? ?? How can a Td bank staff do not know that she don’t have that answer when she just came in ?? I really don’t understand how she got that job or became eligible to sit on that desk to help customers !! I know she is going by the book & she can play with words to ask her customer who already has a checkin act with them but never a credit card, and I also told her we will start with a secure card of $ 500 with annual fees of $ 29. That’s perfectly fine becoz she is getting a job next week & will have a better idea on workin with banks. My idea was to teach her as well. I am not complaining about td staffs today but its just frustrating to stand between these two epic people LOL (newbie & unprofessional crew). I got fried and got out !! Hire Better people. Take an example of Bank of America & Chase or Capital bank ! Done

I only gave 1 star because I had to. Every single time I come here there r only only 2 clerks waiting on people and the line is always ridiculously long. The line is so long that the cop that is working there is directing the line so that it doesn’t block the doorway. Why I keep coming back u ask? Because it is close to my job and I go on my lunch break.

Your average TD Bank. They have the new ATMs here… so yeah, not bad.

One of the things I really like about TV bank is their Penny Arcade… until today.
What is that you ask? Well, I tend to horde coins and before you know it, my piggy bank is pretty full… You can bring all your coins here and have the arcade count it for you. It is meant for kids (as I am a kid at heart) and you can also guess the amount you have and if you’re within $ 1.99 of the grand total, you get some prize. I’ve never come close…
So today I stopped into this branch and I was excited to see how much change I had.
I had $ 50 in change! Woo hoo!
The bad news is that if you are not a TD bank customer, they charge you a 6% service fee. This is new, they began the policy this year. What a bunch of bollocks! Just another way corporate America tries to steal all your money, even from little kids!

I’ve been to this branch on several occasions for various reasons and found the service terrible. The late hours and weekend hours are convenient but I expect a bank to treat everyone, whether account holders or not with the same courtesy.

I don’t know if this is true for all TD banks, but this bank also has crispy bills for the chinese new year in the later half of the day. So useful if you need to get these to put in those red envelopes and you work the earlier half of the day.

Very nice and curtious people. They helped me with every question if u ever go to open an account ask for Preneeta she will help you with everything.