So Q Nail Spa

This is from my wife she had a bad experience at her nail place First of all: BEWARE… this place is infested with BUGS. Gigantic spider in a web in the corner, bugs flying around & landing on people. The best was when Joe stopped in the middle of working on me to kill a bug that was walking on the work table.
Second of all: they will only take you if you have an appointment because there are only 2 people that do nails. A lady walked in for a mani/​pedi & asked how long is the wait and they told her come back another day. Need to hire some workers. Third of all: they do a HORRIBLE job at acrylic. Got a full set put on and 4 days later 2 nails were broken. Went in to fix the broken nails & had to wait over an hour and ½ for joe to finish someone (meanwhile when I walked in he just started her). It only took him 5 minutes to fix my nails. When I complained about waiting so long just to fix two nails (that never should of broke in the first place) him & the owner lady started YELLING and arguing with me. They have a attitude problem with their customers. They charged me $ 7 to fix the broken nails which was their fault. He also rushed and huffed & puffed the whole time. Then was waiting for a tip!!! I think NOT! I Love the way they handle their business. What people do not understand is there are a million nail salons, if they do a shit job or are rude to customers I will take my business elsewhere. I pay good money for my nails ($ 75 for me & my daughter. Guess they don’t need my money) they didn’t do it for free. No reason I should put up with this.

Trying to make a appointment to redeem the Groupon that I’ve purchased. Call this place and they will not allow me to make use of it. I won’t not recommend this nail Solon to my friends

As a Groupon brought me to this place, I am still questioning if I should have purchased it. If you buy the Groupon you must make an appointment. It took me two days of calling to finally get an answer and scheduled time frame. Now I am here (still waiting for my services) and writing this review. After reading many mixed reviews from Unilocal I decided to be here on time. Ladies there is limited paid street parking. Lucky me, I found a spot for free. No worries if you circle the block you will find a spot. This place seems very popular. People are walking in and the staff keeps asking them to return at a specific time. Do I think this place is that great… No it’s not. It’s only popular because this is the local neighborhood nail salon. I will agree with other Unilocalers, the place is clean and cozy. Maximum number of people that can service at once is four. Currently there are only two people working. I am getting hungry waiting on my services. They do have ample selection of nail colors.
The service was basic. No issues on my side, I paid only $ 10 for a mani and pedi. I didn’t except much more than what I got. I feel like it was too much for the over worked employees and they couldn’t do more than. They were simply over worked and I truly felt bad and didn’t dare pick and ask for expect better service. I did receive a hot stone for couple of minutes during my pedicure but I rather would have had more scrubbing. I will not be returning to the salon.

I love this place! The prices are also very affordable… Highly recommend to everyone!

Purchased a groupon for a gel manicure. Should of listened to my daughter who says every salon on Groupon sucks!!! It was just terrible. Decided to get a pedicure while I was there since the groupon was go cheap and my toes needed attention badly!!! The worst pedicure ever!!! She was so bad I had to ask her to do it over. Pointed out areas that she didn’t even touch. Pissed me off. So I get the gel manicure. He’s making sure he uses the least amount of gel on my nails. He was seriously rationing the amount of gel polish he put on my nails. They didn’t look that bad but lasted 2 days! Normal gels last 2 weeks! I will never, and I mean NEVER go back there! Total waste of time!!!

**Writing this as I am getting my pedicure**
I found this place through Groupon and there is clearly a reason why this place promotes its service through Groupon. Oh man where do I begin.
I accidentally purchased a $ 22 deal on Groupon that is for a full set of gel nails, which means acrylic gel nails. I wanted gel nails and a pedicure so I asked the person on the phone while I was making my appointment if I could fix it when I came in. She said yes so three days later, I came in. When I walked in, I told the lady in the front that I had a Groupon. She immediately asked me if I made an appointment because God forbid someone comes in without an appointment using a Groupon deal. She told me that I could cancel the Groupon and she’d charge me the $ 18 for the gel mani and regular pedi. It gave me the impression that she’d rather get cash than perform her service through Groupon. I didn’t care so I agreed.
And so I start to get my gel manicure. Keep in mind that her attitude was rude AF throughout my whole visit to this place. If you’re gonna be this rude then don’t expect regular customers because honey, ain’t nobody coming back after their first visit. She started cutting my nails and they were so uneven. I had to point it out to her for her to fix it. She was in such a rush to do my nails. As she was painting my nails, I was noticing the imperfections and she very hastily told me that the top coat would fix things. My nails turned out splotchy looking with uneven edges. She was in such a hurry to do my nails I felt like I was annoying her. Terrible customer service goes to this one.
The girl doing my toes is much nicer and I appreciate her. I don’t know how clean this place is but the pedicure was comfortable and the service was much better.
God bless my soul for tipping them as generously as I did. No, God bless my soul for even tipping at all.
All in all, I will not be paying a visit to So Q Nails again and I do NOT recommend coming here. There is a reason why they offer cheap deals on Groupon.

Came on a groupon and loved this place. But make sure you make an appointment for the groupon since they will absolutely refuse you.
They took their time and I didn’t feel rushed like other salons where they just want to churn out customers as quick as possible. They paid good attention to detail, so work was good and clean. Pedicure was one of the best with the hot stone massage. I recommend the callous removal for just $ 7.
Yes they charge $ 5 to remove prior gels which others have complained about. But I don’t see what the big deal is. Facility is clean, sanitary and prices are decently priced.

I’ve been coming here for almost 3 years. It’s a 40 minute drive. I’ve been loyal to only this place. I’ve brought both of my sisters and mother here. You would think that my loyalty would warrant appreciation. Nope! This place ONLY wants new customers and does ANYTHING AND EVERYTHING not to retain their committed regulars.
There is a man who does manicures some days. HE is amazing. Detailed and cares about his customers. He even gives a short shoulder rub after a manicure. The Asian girl with the bangs who’s been doing my nails the last 5 times just sucks. She shakes as she’s doing manicures, which concerns me. She rushes through her work. And always seems angry! I came 15 minutes late for my appointment yesterday and she scolded me that she had to turn away 2 clients. OMG I’m so sorry that I was stuck in traffic for 30 minutes to get to your unappreciative salon!!! It’s not my fault that she turned away clients. But because of that, she rushed through my manicure and shook through the whole thing and didn’t care when I told her three times that the color wasn’t what I wanted. She proceeded to finish and set the color. And then wouldn’t take my Unilocal coupon because I’m not a new customer! I’ve spent hundreds of dollars there only to get treated rudely (and I tip SO WELL). I keep coming back because it’s cheap and I hope to get that guy I love. He’s never there when I want to go.
The pedicure my sister and I received yesterday from the Asian girl with the dimples was also awful, but she is notorious for doing an awful job. She has a foot phobia so she does a rushed job and paints nails like she’s a 2 year old– paint EVERYWHERE and no clean up. It’s disturbing, really. Why are you a pedicurist if you won’t touch feet? She doesn’t even scrub in the exfoliating scrub into the legs like you’re supposed to. It’s really the most uninspired job ever. And I also usually tip her super well. There is a Hispanic woman who is truly fantastic. I haven’t seen her in a while.
I’m honestly debating if I’ll ever come back. It’s cheap ($ 28 for a gel mani and regular pedi) and I am loyal to a fault, but they may have struck out with their lackluster work yesterday. I work hard for my money. I’d like to find a place that appreciates me spending that money with them.

Visited So Q after purchasing an $ 18 groupon for a gel manicure and regular pedicure for myself and 2 friends. I am Very Happy i found this place!!! The location is Very Clean, the two lovely ladies were very nice and both did a great job with our nails!
Even though this location is far fetch for me, i will definitely be returning!
Highly Recommended!

Very disappointing. I drove 45 minutes here to take advantage of a special groupon offer for $ 14, for a gel manicure and regular pedicure only to be told to cancel the groupon and pay cash upfront because the merchant’s groupon fee is too high and that the services they perform technically become free labor. I explained nicely to the nail technician that I used my groupon bucks to make the purchase but she declined again saying that I don’t speak english to understand that they have to pay fee’s to groupon. Definitely not an experience I would wish on others. Ladies beware!

I would not recommend this place. My friend had been wanting to get her nails done for some time now and she came across their groupon for $ 12 for a gel manicure. Not going to lie, that’s a good deal! But as much as how cheap their deal is that’s how cheap their customer service is. We called maybe like 12 or 13 times to and an appt but they would not pick up their phone. We called around 1030−11am. So we decided to just go to the salon and hope to get nails done then. We arrived to the nail salon and there was only one customer on the pedicure chair and only one employee was seen. A woman appeared from the back and asked us if we had appointment. We explained the situation that we called about 12 or 13 times earlier and no one picked up the phone. So no, we don’t have an appointment seeing how no one picked up the phone. She kept insisting we come back another day as they were fully booked for the day. Btw, the appointment book was opened on the table and there were no appointments written on that book for today. The other employee who was doing the pedicure at the time kept saying something in their language to the woman. The woman didn’t even check if their phone was working or not. She didn’t even attempt to look at the appointment book. We didn’t want to stay there another a minute, so we left without getting our nails done.

This is the nail salon that i always go back and visit because they offer great service. The ladies are very kind and the gel manicure they provide can last long. I would strongly recommend this place!

Thank you groupon! Clean and friendly staff! Will definitely come back. Will come back for mani/​pedi for $ 13.99. Go on groupon and get a$ 12 voucher for ages manicure! You can’t go wrong

i kept going from place to place with gel manicures that would chip. and then one day i decided to be cheap and buy a groupon from this place and BOOM! BEST GEL i have ever HADD! plus the girls are so nice and adorable. great prices too!

I first visited this nail salon after purchasing the $ 12 gel manicure Groupon. Upon following all requested tasks to obtain this voucher, I had an overall great experience! I for sure thought this would be my new go-​to place.
After my 2^nd visit, my mind was surely changed.
I usually get a gel mani and reg pedi at $ 28 mon-​thurs. This particular day I only wanted a mani/​pedi. At $ 13.99 every day, who would say no to that!
The pedicure is truly a treat! Its a great price, you receive a complimentary paraffin and a hot stone treatment! However, while I was doing my pedi I notified the woman that I had gel polish on my finger nails. She replied with an ok. Later on another woman came to remove my gel polish, and notified me that theres a $ 5 charge to remove gel. I have NEVER experienced such a thing at ANY nail salon EVER. Whether its a dive in place like here, or upscale.
I must say, they do a tidy job, and the prices are still unbeatable. I just cant understand this $ 5 removal charge. I also don’t like the fact that they switch the workers around. For example, I had one woman do my pedicure, and another woman do my manicure. This leaves me to pay for my service, tip one woman, and then tip another. I understand that they all need to get paid. Ive worked in the service industry. But it builds clientele and relationship when you have one person perform the entire service.
Overall, besides these minuscule differences, I’d probably still go back for a quick mani pedi.

Very sloppy work! My boss raves about gel manicures so I decided to treat myself to one since I have a few events to go to this week. I read that the guy actually does a much better job. Unfortunately for me, he wasn’t there today and I got one of the girls to do it.
First, picking out a color was a nightmare. So for gel manicures, you pick colors from a color wheel since they use a special UV gel polish. All I wanted was a simple white-​ish pink. However, every time I picked a color from the wheel, it didn’t actually matched the color from the bottle. All the colors were way too dark. PLEASE UPDATE YOUR COLOR WHEEL! It took me about 4 tries before they got me a color I wanted.
Then the gel manicure itself was extremely sloppy and unacceptable. It was clumpy because they don’t clean your hands after they sand your nails down. Please see pictures for yourself. I tried to get the girl to fix it, but all she said was «This is normal, it looks fine». I’m sorry, but this is not fine. I went home and I spent a lot of time just to remove some of the gel and paint to make it look halfway normal.

Horrible. I could honestly do better than this. I had to tell the lady she missed a spot before putting my hands in the UV light. VERY disappointed. Never coming back!

Visited So Q nail salon after purchasing a groupon for a 12.00 for a gel manicure. Needless to say, I didnt read the fine print which states the groupon was only for new customers so I ended up paying 36.00 for a gel mani and pedi.
I must say I had one the BEST pedicures ever. I didnt manage to get her name but she was fabulous. She took her time and I didnt feel like I was being rushed and who doesnt love a free warm wax treatmemt for your heels. In addition the hot stone massage was also a plus.
The male owner did my gel manicure and although he did a decent job he was lacking a bit in the customer service dept. I asked for him to do a particular design on my two rings fingers and even showed him the pic of what I wanted. lets just say I could have done the design myself with a black marker… I paid 5.00 extra for the designs but they didnt look like what I expected. Other than the 2 ring finger designs, It was a fairly pleasant experience. I would come back but will definitely just stick with the nail designs they have on display.

I had a very good experience a SoQ. I purchased the LivingSocial deal for two gel manicures (make sure you make an appointment) and there was no problem. My manicurist was meticulous and he did not rush doing my nails at all. They have a wide color selection including MOOD colors, which change color with temperature.
My gel mani lasted me three weeks without chipping. I highly recommend this salon and will be returning for their $ 13.99 EVERYDAY mani pedi deal!

Nothing beats the deals offered here!
My experience was always smooth. Always lucky with parking right in front, always made an appointment and got started right away and open until 8 so can always get my pampering in after work. They take their time and I don’t feel rushed and my gel mani never chips and lasts forever!