Skinfood

I purchased the egg pore mask, strawberry black sugar mask, black sugar mask and argan oil hair mask and they have a great sale where you get a rice mask free with every purchase over $ 50. Skinfood’s products are amazing. They don’t have many chemicals and their masks leave my face SOOO soft. Some of the ladies working here seem to stare at the people looking around and not really do anything but there was a really nice lady that explained what all the masks were good for and recommended the best masks for my skin. However, I was slightly disappointed that I didn’t get any free samples even though I made a pretty large purchase. Overall, I recommend you buy Skinfood products on Amazon or Ebay. The prices are sometimes half of the price in store. To be honest, I wouldn’t have bought in-​store if there weren’t any promotions and sales.

I was pretty excited when Skinfood first opened an outpost in Flushing. However, I was unprepared for how expensive the products were compared to Nature Republic. However, I’ve had to deal with the high cost as their tomato toner and brown sugar cleansing oil are godsends for my skin.
The store itself has a nice ambience and the associates will leave you alone for the most part.

YO FLUSHING, I am SO jealous that you have a skinfood store. Oh my goodness… you don’t even know the excitement level I had when I saw the sign as I was walking down the street. I instantly ran in, expecting to experience the amazingness of a skinfood store.
The instant I walked in, the whole vibe was already awkward. You know when you want to leave a situation because *instant ragrets* but it’s too late to admit it so you just carry on like everything’s ok? Yup, me too. The workers try to be friendly but they’re mostly silent, following you around. huh? I’m not going to steal your precious skinfood items, girl! I asked the worker about the difference between two toners and she didn’t speak a lick of english. I asked her about 4 times, trying to simplify my language with each try until I resorted to using hand gestures. she still didn’t get it so I just gave up. All I received from her was «huh. uh. face. uh. toner? huh.» goodness sakes. does anybody speak english around here? I know it’s a good thing to have bilingual sales associates, but only hiring one that can only speak mandarin? What???
Additionally, the skinfood products here have jacked up prices. It’s cheaper to buy them online off ebay, with free shipping. I mean, the prices aren’t too ridiculous because the skin care line is really amazing. but really. save yourself some money and buy it online.
I was so disappointed with this experience but at least she dumped a bunch of samples into my bag, even though I only bought one toner. Thanks for trying to make up for the communication, I guess?

I went in on a Thursday night, ¹⁰⁄₂₉ around 6pm to look at some facial mask and the guy at the door made me feel really awkward. He was very aggressive following me around making sure that i wasn’t stealing but was way too aggressive… I also saw him telling his co workers to follow other customers around and I notice that they felt very uncomfortable. I couldn’t take it and he very aggressive that I walked out. I didn’t feel like buying anything. I felt like I did something very awful. This is not how a customer should feel because of this I will not be going back to this store nor any others skin food locations… I will also tell ALL my friends about this because I don’t want them to feel like how I felt. I would give this place NO STARS and THUMBS DOWN if those were an option …
They are RUDE AS HELL.

I actually just walk by here today and found out they are open here. See how long I haven’t been around this area? Anyways, I walked in and was welcome by the girls working there. They ain’t like some other store clerk that I doubt with in other stores that hang on to you. They kept their distance, which is what I like. I got what I want and I got free sample for my purchase. They got a lot of product I love to try, will definitely come back for more stuff.

I found this store across the street from nature republic and decided to give it a try. When browsing their face masks I found their price point to be a bit higher than nature republic. I also felt pressured and uncomfortable being silently followed by an associate. She wasn’t offering much assistance and was uncomfortably close to me the entire time I was in the store. I bought a quinoa mask and a thermal water mask… sadly, with my purchase I received none of the famous «free samples.»
Update: i LOVED the thermal water mask :)

Employees are rude, especially the nail bar lady. I walked in for a manicure on a weekend and was told they have two customers already and will take another hour to finish. I expected the wait since I just walked in, so I said I’ll wait around and stay in the store since it’s a hot day and I don’t want to wander around. The lady said no it’s going to take a while, just come back later. So I said fine then can you put up my name up for appointment later, and she said NO just come back later, no appointment needed. Totally contradicting herself and their business card which says APPOINTMENT REQUIRED. Store itself was not even busy, only two customers at the nail bar and entire store empty. Needless to say, I did not go back and went to another nearby nail salon instead.

I love Skinfood’s Deep Sea Water mask, and pick it up when we visit my husband’s family in Hong Kong… wait, why am I doing this when there is a SF HERE in Queens? Exactly.
I finally checked out the store on Roosevelt, and was greeted coming in. The salespeople let me settle in (I dashed over to the sheet masks), and then asked me if I needed assistance. The store was moderately busy (a few customers streaming in and out) and what I loved was the staff was attentive, not pushy. A young woman helped me with finding a face mist (I almost bought the wrong kind for my skin had it not been for her) as well as alerting me to the fact that since I bought 5 masks, I could get 1 free. She then gave me a BUNCH of samples on the house.
All around, an awesome experience.

This review is for the nail bar, I had a great experience. The lady (Arum) was really nice in helping me pick custom designs and giving me tips on nails. Service was quick and the nails were beautiful and exactly as I requested. They also have a punchcard system for free manicures. Would definitely go again!

Skinfood is a good value skin care brand. Prices ranges from 5~35 $ per product and most are very affordable.
Their most popular products are the Black Sugar Face Mask, Egg White Pore Foam, Coffee Body Scrub and Black Sugar First Serum. I have dry/​sensitive skin and so far their products are working great! Definitely would come again !

Too bad. I was very excited to visit this location knowing that they carry many cult favorites. While the store was nice and products good, the staff was very unfriendly and a bit odd. When I asked one of the ladies a question, she didn’t really answer the question. When I asked further, she repeated the same sentence and was visibly annoyed. She didn’t make any eye contact and didn’t smile once. Weird staff people as noted in other reviews.
Not returning to this location ever again.

finally stopped by to check the place out and pick up some face masks to try. a young lady came running to me to see if I needed help so I asked her which mask was best for combination skin and she has no freaking idea! she had to ask another girl to help me who wasn’t of much help.
I went to pay and a guy who I assume is the manager or owner was standing there cutting up paper and screamed 2 times so loud to tell a girl to help me check out. I thought he was rude and how the hell are you going to scream like that in front of my face?! jerk! the face masks here are more $ than the face shop. not coming back here again.

This review is for the Nail Bar located in the back of the store. The nail bar is colorful and immaculate, all of the polish is out on display along with dozens of frames filled with nail design inspiration. There were so many to chose from but I decided to go with a nude/​maroon leopard design in gel polish. My appointment was with Esther and I will definitely go back to get my next design from her again. She was extremely detail oriented and took her time to perfect the design on every finger. If you want something really beautiful and unique, make an appointment with her!
The space is small and cute, located in the back of the Skin Food store. The atmosphere of the nail bar is colorful and very comfortable. It is a shame more people don’t know about it, but I guess if they did it might be harder to get an appointment ;)
I can’t wait to go back to Esther for my next design!

I genuinely love korean skin care products with a passion, and this was a to-​go place for me. Honestly, the WORST EXPERIENCE EVER! The sales girls made it so uncomfortable, with their dirty looks and UNFRIENDLY attitude.
I bought $ 132 worth of items there. one of them was the Black Egg Pore Finishing powder. When i got home and opened it, the top was stuck, and the bottom opened instead, pouring out half of the powder! The next day i went back to ask for an exchange and was refused flat out. The SALESGIRL had the AUDACITY to BLAME me for their defective packaging, and ACCUSED me of using half of the powder, which i just got the day before. (They didn’t even bother looking at the receipt, and when I told them they didn’t care at all)
They even called their assistant manager out, but she also flat out refused me. The sales girls were talking in korean to the assistant manager, and it seemed like they told her it was «my fault» so when the assistant manager came out, she immediately pointed out the store’s NO RETURN policy, and didn’t even ask me what happened (I only wanted an exchange for a DEFECTIVE product). This was so ridiculous and a waste of my time, especially when there was other better stores so close by (Nature Republic & The Face Shop). Skin Food, you’ve just lost a future loyal customer.
Pros: affordable and decent skin care products
Cons: POOR customer service, BAD ATTITUDES from the sales girls, leaves you with a bad experience

I’m definitely a fan of the brand however the US price inflation is HUGE! For example their #1 best seller, the Black Sugar Serum is priced at $ 39.90 but you can find it online for $ 20 USD; even taking into account shipping, you still would only pay an extra $ 2 — $ 5 on top depending on where you’re buying it from and if you doing a big order with other items. Everything was inflated by $ 10 — $ 20 US dollars, wow $_​_​_​$ I mean, I expect some price inflation but blackheads damnation (!), there really wasn’t an incentive for me to buy in-​store when I can buy everything online for much cheaper. While I was here, I used the testers in order to plan my next online purchase — so thanks for that! There is a water basin/​makeshift sink so that was good to rinse your hands.
The store itself was very spacious and sales people were not too invading. They had a holiday sale promotion: buy 1 get 10% off; buy 2 get 20%; buy 3 get 30% off your total purchase. If you wanted to buy at least 3 items, the discount would bring your price points a little closer to Korean prices. Even native Koreans will tell you that Skin Food RARELY have sales in South Korea so take advantage of the sale period if you need/​want things otherwise my advice is to use the testers and discover which online website you like the most to consolidate a Korean beauty haul (then you’ll also get to buy from Étude House, Innisfree, Nature Republic, Too Cool for School, Tony Moly, and other main stream K-​beauty items for cheap — even after S&H fees)!
Hey, it beats paying for a round-​trip ticket to Myeong-​dong! (Don’t google-​image search this, you will feel the urge to fly to Korea).

I haven’t bought anything from this store… yet lol
But I do have their Black Sugar Mask Wash Off, which is basically a scrub, and used the sample version of their Pore Egg White foam face wash. The black sugar mask wash off really nice, but I don’t really notice much of a difference in my skin after using it so many times. It doesn’t irritate my skin and it lasts a very long time (I only use it once a week).
The sample version of the pore egg white foam face wash was really great! The smell is amazing and my face felt really clean afterwards. I don’t remember if my pores actually got smaller though. I’d definitely come back to buy the full bottle once I run out of my current face wash.
I also heard you can make a membership card and it’s pretty gosh darn cute! More reasons to buy from them lol

The girl behind the cash register is SO rude. She messed up my card membership with my friend. She also didn’t mention that we had to say we want the membership card before we made the purchase. So we had to return it and redo the order. She gave so much attitude while doing the return. Not only that we said we wanted the membership card even before she scanned the products. She didn’t even apologize! She kept scoffing and rolling her eyes. I would never recommend any of my friends to this place. Go to the one on northern blvd! This needs better management too. The manager was right next to that girl while she was giving us an attitude. Ugh. Unacceptable.

There’s been a surge of cosmetic stores opening in Flushing such as Faceshop, Nature Republic and such. Skinfood was one of them. What’s different about this establishment is that in the back there’s a nail salon.
Sure, when you pass by this store, it appeals to the eye with their cute packaging and claims their products have natural ingredients in it. But after my harrowing experience getting a manicure here, it lost its appeal.
I should have been smart about it and opted not to get a manicure but there are Korean establishments that do a hell of a job on my manicures so I was very curious. Well, this young girl decided to take the assignment and there’s no nicer way of putting it: she sucked big time.
She had no idea where anything was so she looked like a chicken with its head cut off scrambing around to find the tools needed. I asked if I could get my nails cut. Since she was scared to cut it, she said they look so beautiful and I should leave it long.
The nail filing was extremely awkward but she at least shaped them nicely. She had a buffer sponge nearby but didn’t use it so the tip of my nails was rough with spikey nail particles. When it came time to cut my cuticles, I lost all hope. She lightly grazed my cuticle with the cutter while her friend was sitting next to me practically gawking at me. Her friend asked if it hurt. I said no. She wasn’t cutting anything but tapping the tip of the cutter on my cuticle. WTF?
So, I gave up and told her to just paint my nails. She didn’t have to cut it. But, she managed to push the cuticles on my left hand and not my right. When I asked her to push the cuticles on my right hand, she didn’t understand what I was saying and just wanted to get the nailed painted.
The paint job seemed okay. She had the right technique but she was using the polish so sparingly that streaks were appearing on all the nails she painted. On top of that, after 2 days, it started chipping. Also, it didn’t look nice and shiny like the other times I’ve gotten manicures elsewhere.
All for $ 9 plus tip for a poorly trained staff member to work on your nails. You’d think they’d at least charge you a cheaper price for the shoddy job they’re offering.

I am beyond pissed. There are no words to describe my anger right now. I got my nails done at the nail bar (located at the back of the store). The girl who did my nails not only did such a terrible job but also cut a piece of skin off me when she was trimming my cuticles.
It’s been two days since I got my nails done and I’m just super paranoid about it because the cut is swollen and it hurts. What if I contract hepatitis from this? The tools they had were just soaking in a tub or water (or whatever clear liquid that was). Please do not go there to get your nails done. It’s not worth the risk.

SKINFOOD first New York store is located in Auburndale and I really wanted to check at their products claimed to be made with natural ingredients. Luckily, this store recently opened in downtown Flushing so that I didn’t have to go all the way to Auburndale. However, the products contain alcohol, EDTA, parabens, parfum… So I saved my wallet.
If you can’t eat it, don’t put it on your skin.