New York Wedding Plaza Group

The owner probably has been here doing business for 35+ years, 3 generations in my family hence I returned per my mom’s recommendation to get a Chinese traditional qi-​pao/​cheongsam August 2015. They did my grandma’s makeup/​hair for my mom’s wedding and my mom rented her wedding gowns here 35 years ago.
(+) They did a good job, finished a custom-​made dress in under 2 months, which cost $ 350 total that I felt was reasonable for NY. (My friend had one done elsewhere, not as good for $ 250 in 2013)
We also rented the a men’s top for my husband, which cost $ 150 for 3 days. A bit pricy, but it’s once in a lifetime and we didn’t want to buy one that he would not wear again.
(-) The stars are lost because they are VERY pushy. They pushed my mom to rent a dress she didn’t need and asked for a $ 200 deposit! The next day, my mom decided she would buy her own dress for the same price and they did not refund :(They were not specific that the deposit was non-​refundable so lesson learned, do not deposit money unless you’re 100% sure.
You can make an appointment but they also accept walk-​ins.
Cash preferred.

ZERO Stars…
Think twice before utilizing this business. Be cautious about what is verbally promised. Make sure everything is written down exactly before signing anything. Make sure they explain the return/​deposit cancellation policy clearly. Find out what happens to your deposit or balance if item you get is not what you thought you ordered.

I wish I could give less than 1 star. Do yourself a favor and don’t bother shopping here. All the bad reviews are correct. My Mother-​in-​law was friends with the owner and I wanted to get a traditional Chinese wedding dress. The women was pushing, rude and refused to speak English when I came for dress fittings. It was 1 week before my wedding and my dress did not arrive. When I called I was hung up on or yelled at. I know this women speaks english because the day I paid her she was talking to me just fine. The dress did not fit well. I had to come back every day leading up to my wedding. And it fell apart on the hanger the day before my wedding and my mom stayed up all night long fixing it the night before my wedding. The dress wasn’t cheap. This is how you treat friends? Just awful.

Worst customer service ever. I regret stepping foot in this place. Fair warning provided. Do it at your own risk.

i got my wedding pictures done here and it was a fasico from when we walked in. they promised me all this stuff to get my money and i fell for it thinking it was a great price. they gave studio time to come into do our wedding pictures telling us we can use the studio, when the day came and i told them i wanted to use the staircase like how they promised me, i was told that it was a downstairs studio and that we were only setup for upstairs. then when we took pictures they took a bunch of pictures with the owners in the shots getting me ready. those pictures with the owner in the shots were the options were we had to chose from. they didnt even take enough pictures of us that they put those pictures as a option for me to pick from!!! they made alot of empty promises and when i told them how i wanted the pictures to be cut for the album they said they couldnt do it when it was very simple cropping, then it took forever for us to get our pictures back, the pictures we picked were not the right ones so we had to repick them 2 times once on the computer then once again i had to recheck it when they did the design be they did the layout wrong, becuase i realised the pictures didnt matchup to how i picked it out. and i just had to keep coming back, over and over again they took forever to get my album done when i paid them up front! i dont recommend them at all.

So my wife and I got married this year at Queens Botanical Garden, right across from this place. We figured it was conveniently located so we gave it a shot. Frankly, I wish we hadn’t. The owner of the place (which I won’t mention by name) is extremely pushy and aggressive in her sales pitch. Although she is fairly flexible with pricing and payment options, which is a plus especially on a budget, she always wants to tack on an extra and will aggressively peruse it. We ended up doing just about everything with them, limo, photographer and tuxedos.
Lets start with tuxedos. As many times as I brought in some of my groomsmen, it seemed they just couldn’t seem to get the measurements right. After finally strong arming them I managed to get them to give me exactly what I wanted and they got it done right.
The limo. They convinced us to get the BMW X6. Which in all fairness was beautiful except on the day of the limo was having trouble with the AC and it was nearly 90 outside. No red carpet was afforded to us as promised, NO CHAMPAGNE!, and no drinks aside from room temp water and sodas. WTF was that?!
The Photography. The photographer we had originally requested was for some reason changed on us at the last minute. To make up for that they offered us 2 other photographers which were slightly less experienced. The photographer we had chosen finally showed up when we arrived at the reception hall which meant we now had 3 photographers. Sounds good right? We thought so too, until we went to pick up the pictures an realized that out of the thousands of pictures taken yet only showed us what 1 of them took. Limiting out choices. Then they tell us that we would need to pay additional for picking pics from those other photographers. Are you kidding me? You switch my photographer and then ask me to pay more to get pics from other photographers that YOU volunteered? After some stern talking to, I got them to show me some other pictures to increase my selection of pics to choose from. Currently I am trying to view more pictures that they have. To be fair, the pictures that we have seen did come out very nice.
Overall I wasn’t very impressed with this business, the lack of professionalism is astounding and frankly I have no clue how this place still runs. On the brighter side of things, if you have a tight budget or would prefer to be able to «layaway» some things this may be the place to do that. Just remember that they will try to sell you everything, be stern and hold your ground and more than likely you will get what you want.

I didn’t come here for a wedding, but we just came to rent a limo for our prom. At first it was a not-​so-​bad deal. They don’t actually have limos to rent, but they just get limos from other places. It seemed like a good deal at the time because we got a nice hummer limo and and our agreement was for 10 hours. However, the actual limo company called and said if we would like to upgrade to a party bus. I called and called and called back and they wouldn’t answer. I left five messages telling them I do not want a party bus, I just want a limo.
Guess what? They came with a party bus. We had plans to tour the city after prom ended but because it was a party bus, they can only get us from point A to point B (exact words from the driver). Also, our agreement was cut short. We only got the bus for 8 hours instead, which is a big difference. We ended up having to take taxis back because we were two hours short!
We also did our hair and makeup here before prom. The makeup was way too much. They made us up as if we were doing a photoshoot, so the foundation was too light and they even put in fake eyelashes for some of us which was too much and we ended up taking them off. In the end we looked like geishas and I would’ve preferred doing my own makeup. Our hair was pretty well-​done, but it wasn’t anything spectacular.
All in all, stay away from this place!

This place doesn’t even deserve the one star but I couldn’t vote for less.
I walked into the shop in April of this year looking for a Chinese dress for our wedding in August. I was just looking around when the pushy sales lady kept insisting that I buy a dress today so I can get the best possible deal. After turning her down a couple of times, I eventually gave in and ordered a dress that day. So the sales lady’s persistence prevailed and she made a sale that day. Good for the sales lady right? She proceeds to tell me that it will take 2 months to make and they will call me when its done. Last week, when my mom called the shop to ask what the status was. They told my mom the dress is here and we just needs to come in and try it on. So I walk in and the sales lady says this and I am NOT making this up… «A black girl came in and stole your dress!» Shocked, I ask what happened? The sales lady says «A black girl came into the store yesterday and took your dress, but I can sell you this blue dress for $ 100…» Are you kidding me? The lady was trying to convince me, that someone came in and stole that 1 dress? She offered no solution and made nothing but excuses that they can make me another one, but the material I chose was no longer available. It was so unbelievable. And she didn’t even show the video to me…
Brides, wedding couples… PLEASE STAY AWAY FROM THIS STORE! They are unprofessional, unreliable and RACIST!!!
My wedding is less than 3 weeks away and now I have to run around trying to find a replacement…