Jordan S. Zuckerman, MD

I made an appointment 3 weeks in advance for my child to see Dr. Zuckerman. Spoiler alert: We waited an hour and did not see Dr. Zuckerman.
They called me the day before the appointment to confirm that I could make it (following 2 other creepy robot calls from a «no caller ID» number to also confirm the same appointment before that). They said I could not be late because the doctor had a procedure scheduled right after me. I said I wouldn’t be late, since I had waited long enough to get this appointment, so I left work early to get there on time with my child. — what they should have done was have the balls to say «Dr. Zuckerman will not be able to make the appointment so we HAVE to reschedule you.» But no. They guilted me into not being late, after the fact that when I had first booked, they had said I could be 10 – 15 min late. Ok. Fine.
After arriving on time, however, I waited for about 55 minutes in their overheated waiting room with no entertainment but to stare at the 10 other people who were waiting just as long as me because they obviously overbooked to the max. ***side note: if you claim to be a pediatric dermatologist, your office should have kids entertainment– anything like a single toy, a TV, books!!*** There were no apologies. I complained and they said «well whoever told you that you couldn’t come a few minutes late was wrong because, well, this is an OFFICE.» Well, yeah.
They said we would be next so I waited. Once we made it to the exam room, a woman walked in. She did not introduce herself by name. I had/​have no idea who she is. I know that she was not Dr. Zuckerman and I didn’t make an appointment with her.
I spoke to the office manager afterwards about my grievances. She told me «strange, I don’t think Dr. Zuckerman was even in today» or some other sort of BS. «But I assure you, xxx is just as qualified to help you. Did she do everything you wanted her to do?» Ummm how the hell do I know? She’s not Dr. Zuckerman, and furthermore not a doctor. In my other experience with offices for health-​related checkups, I have always been told beforehand if the person I was asking to see was not available at that time or day. I have always been told who else I could see instead. But not here. No warning when they eagerly collected my upfront payment.
The best the office manager could do was ask me when I would be available in 3 weeks for a follow up appointment. Which only pissed me off because instead of addressing the problem, which is poor customer service and poor ethical practice, she just tried to book me for another opportunity to hand over money to them!
Now I am lucky to have good insurance that will allow me to take us elsewhere. Because I will not be back to deal with this dishonest disrespect.
I have never met Dr. Zuckerman, which is a shame because I may have liked him. This review is a reflection on his practice, and the couple of rude, incompetent, unhelpful women who made the mistakes to lead to this unfortunate situation.
From what I have read in previous reviews, the 1 hour wait is pretty unapologetically standard. Overbooking is standard. Dishonest business practice is a standard at this office. And I hope that Dr. Zuckerman reads this review himself so that he knows that he lost a very local, (potentially) loyal patient with good insurance and a big mouth to spread the word.
*2 stars instead of 1 because the nurse was kind and helpful. One of the receptionists was also trying to be helpful. The one by the door did not look up once and just collected money and paperwork. No comment on the woman who saw us in the exam room because I still have no idea who she is, though her level of competence is not even relevant, it is the principle of just getting a substitute and not being informed about it ever. (Waiting to see if they also bill my insurance with the Dr’s rate– that would make my day!)

Dr. Jordan has great bedside manner. His nurses and assistants are all very friendly and caring. At times it can be a long wait to see him. Try to book it earlier in the day. There are multiple doctors so you may see people go in who signed in after you.
Do check with reception though. They forgot about me once because my file wasn’t placed where it was supposed to.
I go back every year for my skin check up. He also took care of a large deep mole and an ear rash. Now my mother goes to him. We are very pleased. I left out one star only because of the wait at times and lack of parking. Residential parking is tough with All the parking rules.

Dr. Zuckerman is a caring physician who really helped my husband (John Malone) with two problems. The first was a rash on his hands that really needed (and got) attention and is much better. The other is something that needs to be understood by someone who has feelings for his patients. John had bad burns as s child and the Dr. took a biopsy of one of the areas to be sure it was not cancerous as these can be. Have not heard back about the biopsy, but Dr. Zuckerman had enough knowledge about this condition. We will be back, (hopefully not toooo soon)

Good service but i always wait over an hour for the doctor… be ready for a long wait

I have seen Dr. Zuckerman and his Physician Assistants Phoebe and Leo. All are very knowledgeable and proficient in Dermatology. And I say this because I have had a chronic skin condition and have been to many dermatology practices in my life. The wait times can be overwhelming if you are not expecting to wait 30 – 45 mins. Which could be worse for a specialty office. As patients we need to understand that we are being seen by specialists and just as we have our own skin condition concerns so does everyone else. They take time to answer all my questions, I can only imagine that they treat everyone just the same. Last thing I want is someone rushing through my visit. I recommend coming at least 20 mins early in case you need to fill out paperwork or update insurance. Also looking for parking may take some time, I recommend making time for that as well.

Dr. Zuckerman and all of his associates and front desk staff and just wonderful! I’m always greeted with a smile and I do enjoy how efficient they are. I trust him and his expertise, not to mention he’s pretty funny and always makes me feel comfortable! I have also been seen by Dr. Leo, who is just as knowledgeable and kind…

This place works more like assembly line factory then a Doctor office. They scheduled too many people at the same time which makes the wait time very long and time with the Dr very short. My experience with this office was that they are more concern about making money then the patient well being. I was diagnosed with Basel Cell Carcinoma (BCC) on my foot and Squamous Cell Carcinoma (SCC) on the top of my head and was scheduled for 2 separate appointment to removed them with the Moh procedure. I asked to remove them both on the same day but Dr. Z said that he cannot do it because that will increase the chance of infection. I later had a second opinion by another Dr and was told that whenever you open skin there is a risk for infection but it is THE SAME RISK whether you do it on the same day or on 2 different days. When I asked why a physician will scheduled 2 appointment I was told that this way he can charge twice instead of once. Few months later I felt another bump on my head right at the location of the first bump and was diagnosed again with SCC. Dr Z wanted me to have another Moh procedure which is invasive and doesn’t promise that another SCC will pop up. After going to another Dr. a skin cancer specialist, for second opinion I was put me on a Topical Cream –Fluorouracil which clear me completely. When I asked Dr Z. why didn’t he offered me this option, which is not invasive and can treat a wider area, he said that this cream is not approved by the FDA which my second DR said is not true. Clearly the second option was much more effective and MUCH MUCH cheaper but that will generate less income to the Dr.

Been going to this doctor for about 5 years and very happy with the service. Dr. Zuckerman knows his field very, very well and his staff is friendly and supportive.
Also, I MUST mention — the wait time isn’t as long as everyone writing reviews says it is. I’ve visited Jordan multiple times and the longest I’ve had to wait was 45 minutes — which was only because he was performing a surgery before my appointment.
I DEFINITELY recommend the dermatology center for your next visit to the skin doctor.

I haven’t had any experience at this office that left me feeling well cared for.
It’s imperative that if people trust you with their health and wellbeing, that your beside manner should be impeccable.
That being said, I was seen by one of the doctors, who barely spoke to me, barely did an intake– dismissed my concerns about a few ailments I had wanted to discuss without actually discussing them with me– and then– THEN– I received a bill after I had paid it off.
They literally kept no record, then sent the bill to collections and now I’m dealing with that.
This is a last resort motel of a dermatology office.

smooth as silk appointment. The staff was lovely and quickly processed my paperwork as I was a new patient. I had a 8am appointment, before work and I was out the door by 8:40pm and this is with a minor procedure !!! Dr. Zuckerman is a very very nice man and very personable and so was the assistant with him.
I already made another appointment with him in a month for a follow up. I have heard of some bad experiences here but I do not have one complaint. Thank you Dr. Zuckerman.

Went to him a couple of months ago 2 times on recommendation from co-​worker. Yes the wait was much too long. Overbooking is just dr being greedy. Saw Dr Z for two non cosmetic issue of high concern. Was not impressed with Dr Z chair side manner and when I had a pre-​cancer issue removed from my face he was not gentle or kind, matter of fact and then put a huge band aid on that made me look horrible (sorry we don’t have any smaller I was told) really was in pain when I left and embarrassed to go to work or any where for days. Left a bad mark on my face much longer than I would have imaged it should. I have had other similar procedures and never felt so bad during or after. I am supposed to go back for full body check and followup but that will never happen for me. Search high and low for better they must be out there! I have been to many in my life but would not repeat this. I think all these skin drs are just interested in cosmetic work that they can make lots of money on but real skin issue is not lucrative enough for some of them. I guess they forgot what they went to medical school for!

For the past year that I have been coming to this office I have never seen the doctor, only the PA which is fine. Leo is very knowledgeable and always goes the extra mile. But the wait is unreal. No matter what time of day I book my appointment for, I have never been out in less than 2 hours. I go in frequently for a two minute treatment of getting my warts taken care of on my fingers with nitrogen. I think its time to find a new place. I am leaving this review as i sit here for the last 1 ½ hours… dont waste your time here.

Dr. Zukerman is a very nice doctor and knows his field very well but the wait time… OMG you want to jump out the window it seems like there’s no end. Easily I have waited 1.5−2 hours every time I went there and I have been going here for about ten years. It doesn’t matter what time you go the waiting room is jammed packed. If you must see Dr. Zukerman you have to make sure you say it other wise you get booked with a PA. It doesn’t mean you wi have to wait less to see the PA it’s still a 1.5−2 hour wait. I love Dr. Zukerman but I have to find another dermatologist.

Dr. Zuckerman himself is wonderful. However, his rating is less than wonderful because of the issues raised by other reviewers. Wait-​time is unacceptable and the front desk staff is not accurate when responding to the question «how far behind is the doctor running?» While emergencies arise, or a situation requires the doctor to spend additional time with a given patient, waits of more than 5 minutes past scheduled time should be the exception, not the norm.

Dr. Zuckerman’s office is the absolute worst on waiting. I will never step foot in this office again. To wait 1.5 hours in a waiting area, and 15 minutes in the examining room. I walked out, and told them to cancel my appointment. Office Manager called me the next day to try to get me to come in with no wait, and I wouldn’t have to pay. My response was thank you for the call, but I will never walk in your office again. They just lost my whole family as patients.

I use to go to this office just for Dr Phoebe, BUT I CANNOT go there anymore. Their service is HORRID. They billed my sister a HUGE bill in end of Oct when she went to the office in July. They couldn’t figure out how to bill her insurance. They staff who takes care of the calls and the paperwork DOES NOT KNOW HOW TO DO THEIR JOBS. They always have attitude and bad service. For example: I make an appt for 4 I end up going waiting at least 1 — 2 hours to actually go get diagnoses. Every time someone calls me for either a bill or I call them for some issue I am always on hold for at least 5 — 15 minutes with no answer and the ending resulting is someone screaming at me with no answer. There is also a little hispanic lady who is always so rude and obnoxious.

This is the same as ‘the dermatology center’. Overbooked appointments only to see physician assistants. Never see dr zuckerman and you will wait at least an hour in a packed waiting room every time!

I have been a patient of Dr. Zuckerman’s for several years. Throughout the years I have been to many dermatologists but none can compare to him. Dr. Zuckerman treats his patients with kindness and caring. He is most thorough in his examinations and I am always confident in his diagnosis and treatment I have never felt rushed as he takes his time to explain and answer any questions I may have. As a bonus, his staff is very pleasant and efficient. Dr. Zuckerman came recommended to me and I highly recommend him to anyone looking for an exceptional dermatologist.

The offices appear neat and the waiting area is somewhat comfortable but some of the girls at the counter are mostly unfriendly and even when you call over the phone they don’t sound that friendly or nice.
The doctors appear to be nice and savvy.
Read the fine print when you sign the consent form because when you get billed additionally try not to jump over the sofa out of rage. If something gets removed from your body they’ll send it to the lab and then they’ll bill you. Just be aware of hidden charges that are all.