Human Touch Spa & Relaxation Center

This place is a straight up whorehouse. TOTAL TRAP — DO NOT GO! Human Touch is right — because you get molested by a nasty 1-​toothed man. Seriously. Horrifying experience.
Just making an appointment was a joke. I called 3 days prior to my appointment and they barely spoke a word of English, sounded like I called a random person’s house by accident — they didn’t verify if it was the Human Touch & Spa store, I had to ask over and over again to make sure. I get there, the location is awful. Parking is impossible. It’s the crap part of Flushing /​College Point on a side road. It’s in this lower level basement, you ring this ridiculous bell and after 2 – 3 minutes of waiting there and almost turning around to go home, a young girl answers the door and doesn’t say a word to me so I ask if this is the spa place and I show her my Living Social deal and she allows me in. I get in, she is calling people on the phone; I suppose to ask for someone to come out. This place is dark, dank, and lit with red lights like a strip club, it’s super grimey. It smells like stale sex — so disgusting. The girl offers me water. 10 minutes later, she comes back and has an app to translate what she wants to say to me on her phone. So I’m reading it and it says to «hold one moment, the master». A few minutes later, she directs me to a room.
I get in the room, I get a male «masseuse» (since you can’t even call what he’s doing massaging really.) I take off everything except my underwear. I get underneath the towel. First thing he does is takes the towel off and doesn’t tuck it in my underwear like most places, he pulls down my underwear until it is under my butt cheeks. Then this guy spends the next 20 minutes rubbing oil and lotion on my body. He had no skill, he had no areas where he concentrated on, it was the worst. Then out of nowhere, a woman comes to the door and the man and she are talking and then they tell me I have to change rooms. Right in the middle of it. So I take my towel and wrap it around myself and this guy takes my towel off, looks at my breasts and says «Nice, nice» and then puts the towel back on me in order to «help me» like I can’t figure it out myself. I stand up to see that my clothes had been moved from the original place I put them and my bra was right on top. The woman who came into the room, commented on my bra by saying «oooooooo» like it was sexy or something. Ok, yeah, gross.
I then have to walk through the hall into the their main lobby passing by 3 other suckers of this Living Social Deal arguing with another lady regarding tips. I’m schlepped into another room. Again, I lay on the table and I place the towel over my body and the guy lifts it up and smiles like a perv and nods his head feverishly and just looks at my body. The oil and lotion application begin all over again. I’ve gotten a lot of massages in my life. Yes, it is normal that masseuses will work on the muscles in your butt. Yes, it is normal that they work on your inner thighs. BUT do they work on it exclusively? And gradually get closer and closer until your butt hole and clitoris are what they’re trying to get off? Not unless you checked into a whorehouse. I tried to ignore the butt work that was being done to me but when I turned around to do the head pressure points part of my massage and then it just became him rubbing my vagina, I got up real quick. I had tolerated enough. He even asked me, «is this ok?» and I said NOOOOO… and he kept doing it. What’s the point of asking if it’s ok if you A. don’t know any English to understand if I say yes or no and B. if you are going to do it regardless?
I threw my clothes on, and threw money at him and he counted it in front of me and I ran to the door but it was locked and I was terrified they were going to keep me in there until they got the tip they wanted. I just kept shaking the door to signal I wanted to get out of there like a bat out of hell. The main lady looked like she needed the guy to reassure her that what I gave him was enough. I’m thinking to myself, this guy should’ve paid me! He got off by fondling me for an hour.
Needless to say, Living Social is going to refund our money. I told them to watch out for this place because of the molestation. Avoid this place like the plague.

This was one for the record books… NOT only was this the WORST massage experience ever… I was offered sexual favors as well! You read about these things but never imagine it happen to you… I was fondled, then groped… then offered the proverbial ‘happy ending’! Unless that’s what you want… avoid this!

If you hate someone, buy them a massage at this spa.
This place is a joke! I bought the groupon couples massage for my fiancé and myself. I have been to my fair share of shady groupon deal places, and I know that you get what you pay for a lot of the time– but this one takes the cake.
I made an appointment 3 days in advance and when we arrived 15 minutes early, the lady at the front desk informed us that since other customers had been late to arrive that day we could no longer have our massage and would have to come back another day. I asked why they had not contacted us to let us know that our appointment would be cancelled (getting there is a trek– even if you live in Queens) and she gave no reason.
Customer service here was apprehensible and now that I’m reading the reviews on Unilocal,I feel lucky that we couldn’t have a massage. Thank you, Human Touch Spa, for turning us away and allowing me to call groupon and complain about you and get a full refund that I plan on using at any other spa in America– it’s bound to be a better experience.
I highly recommend calling Groupon and getting your money back or at least filing a complaint. It feels good– almost like a day at the spa.

Huge disappointment! I purchased the 120 minute couples massage package from Groupon as a birthday gift for my boyfriend. We were expecting a relaxing and romantic couples massage which would be both our first times doing this. We had a 4:00 appointment yesterday and got there early. Immediately as we entered we were told to pay a $ 52.33 additional fee of sales tax and service fee. There was a language barrier with all the staff we came into contact with which made it frustrating and difficult. We were brought into the couples room and given very small robes which covered nothing on either of us! We were told we can shower and use the sauna. We declined the shower since we already took one but decided to check out the sauna. We had to walk across the building (and past the main entrance) to get to the sauna wearing the undersized robes which was extremely uncomfortable and embarrassing. The sauna was a joke. It took forever to begin to get hot. They did offer us a small plastic cup of water though. We decided to go back to the room to begin the massage. The massage didn’t begin until 4:30 because we had to wait for another masseuse to get there. Both masseurs were heavy handed and rough. My boyfriend was asked if it was ok, which he asked to go medium and he still received a hard massage. I wasn’t even asked if i was ok or not, but the lady working on me has an odd technique when she massaged my ears. She rubbed my earlobes, and then proceed to stick her fingertips in my ears, once again very uncomfortable! The 120 minute couples package on this company’s website says that it includes foot/​facial, bodywork, and head & shoulder. Both massages started with an uncomfortable head and shoulder and a painful bodywork. Even though foot /​facial was a part of the package neither of us received anything of that sort. At 5:25, the massages were stopped and we were told it was done, and we could get dressed. We were brought two room temperature bottles of water. We got dressed, paid that additional fee, and left unsatisfied and sore. I woke up this morning still very sore. Not at all what we were expecting this to be. Would never go back here and definitely would not recommend this place to anyone!

Worse experience at a spa ever. My husband and I went in for a relaxing massage and he came home with bruises all over his back. My massage was good as I had a man who went gentle but my husband is seriously bruised. Also, they make you tip $ 52.33 as soon as you come in if you have a groupon. So for the 120 minute package you pay $ 149 dollars and then are forced to pay an additional $ 52.33 as soon as you get there regardless of service. Needless to say we will not be returning. Also the sauna was a complete joke and we didn’t even bother with the shower.

Bought living social deal. Made a same day reservation, and requested 2 female massage therapists which they confirmed. When we got there, we hesitated to get out of the car because that section of Flushing was very shady. Hence, don’t even attempted to go there by train because the walk over to the spa could mean your wallet or your life. Upon entrance to the spa we were initially please with the upscale feel; later on we learned it was actually lipstick on a pig. We settled our living social deals at the front desk with a Chinese lady who immediately lets us know that she spoke no English. Yet attempted to convince us to use a male massage therapist telling us that there is no female eventho they confirmed that there will be TWO FEMALES. We bluntly said no then she responded «shower?». The responsive threw us off. We didn’t know if she was asking us to take a shower or is she showered which we responded «no we just took a shower». She escorted us to a room with two massage beds and while we were undressing, she came back in 10seconds saying «ready?». We said, «more time please». We got undressed and got in the massage beds and she held a paper in our face while we were naked and trying to relax. The paper stated that living social/​groupon customer are charged an additional tip of 20% of the regular massage price. Being in the same room gave us a chance to discuss why didn’t they say this over the phone, at the front desk, or before I was naked in bed??? Tips was in cash and we had to figure out if we had cash. Thank god we had cash because we didn’t want to go out and drive to find an atm machine. Once we agreed to pay the tip in cash, she stepped out and we waited 15more mins for our massage. It was getting late and the room was cold, so I put on the miniature size robe in order to go looking for a staff person to raise the heat in the room. When I found them, they looked like they couldn’t find another female massage therapist. It was getting late so decided to use the male therapist.
The male therapist was fantastic! But the female therapist was the worst I ever had. She was pinching my skin!!,! I told her she is hurting me multiple times but she will laugh and say «ok ok ok». She rushed the message and kept going outside in the middle of my massage to talk to another person. When she came back in, she handed me a cup of cold water. Wait, is my massage over??? I looked at my spouse and she was still getting her back massaged. I told her it’s only been 40mins and she replied, «you want to shower?». What… NO! I replied. I told her I want 20mins more massage and she says, «no English». Ridiculous. She knew I was unhappy with the massage so she asks, «you want sauna for free?» She miraculously spoke English! I will tell you. Do not go to this place! The worst place ever!