Federal Auto Body

I was at the Federal Auto Body shop earlier this morning and I just want to compliment on what great service I received from the friendly staff. Cory R. Wong and Alex assisted me step by step and made the process of fixing my damaged car so easy. I was skeptical in heading to the shop due to past poor experiences in other shops and super high prices but wow was I impressed. Everything was fast and sufficient and I will highly recommend Federal Auto Body to all my friends and family and clients that come to my business. I hope everyone that reads this acknowledges and asks for Cory and Alex on their visit especially after what a great impression they made. Thank guys once again! –Christina

I’ve known about Federal Auto Body since I was in high school. Their storefront always looked first class, compared to other collision shops. So when I found out my insurer recommend Federal, it was a no-​brainer decision.
My first impression walking into their office is how they’ve comfortable they’ve made it for waiting customers. Free coffee and doughnuts and plenty of seats. I didn’t have to wait long for someone to greet me and offered their assistance.
Normally with Geico, you have to make an appointment with the collision shop. For some reason, Federal seem to be the only nearby shop that had a 2 day wait for an appointment. If they were a restaurant (for you Unilocalers), you can bet that the food must be good if you have to wait for it. Unfortunately for me, I had a flight leaving the next day, so I took a chance and brought the car in anyway for an unscheduled visit hoping to drop off the car. Not only did they take me in, but the guys cut through my insurer’s red tape.
Two weeks later, my car was ready. The paint looked like it came from the factory, but there were a few items that needed correction. The guys were more than happy to fix some minor issues as I discovered them over the following week. Overall, I’d say the repair job has restored the car back to nearly its original showroom condition.
Update (2 months later):
I heard a squeek while driving, and I thought it was from the repairs. I dropped off the car at Federal, and they took a look. I came back a few hours later, and they found a loose item in the trunk (not from their repairs in the engine compartment). It was obviously not their fault, but they were gracious about it and did not charge for the diagnosis. Thumbs-​up!

Great place! Walked in here (by myself, a woman) and got a great estimate. It was a small job but I know I got a good price because I bought it to 2 other places and one place was $ 1,600 MORE than Federal Auto Body. yeah $ 1,600 MORE. The 3^rd place was just about the same as Federal. But I chose Federal Auto Body because of the friendly staff and I felt comfortable. I picked my car up today (the day after I dropped it off) and my car looks beautiful! They did a great job! They even cleaned my car up for me. :) it looks brand new! They even gave me a small bottle of touch up paint! I hope I never need auto body work done again but if I do I would definitely bring it back here!

They have always been good to me, and when your car comes back, it looks brand new. I recommend them.

I have been bringing cars here for many years. I just brought my car in with a situation this morning, just expected an estimate and perhaps make an appointment to have it fixed. John and his men worked like busy bees, fixed the car, being able to use all the parts I had, as they were ultimately not damaged. Every time I have used them, our cars look like new. It is such a pleasure to say nice things about auto places, especially when there’s no man to help me deal with them. Plus their prices are reasonable as well

I’d prefer to never have to go to a body shop again. Having an accident sucks but at least i know i now have a place i can trust to fix my car and do a good job. The guys at Federal are a State Farm affiliated shop (other insurance co’s too, i think, but i have State Farm) so the process went very smoothly. I called the day before to schedule an appointment, dropped the car off the next day and got picked up by Enterprise who took me to their office down the street and put me in a rental car. A week later i got the call that my car was ready. Dropped off the rental and went to pick up my baby and she looked great! Federal made the whole process as painless as it could be and my car was in better shape than when i’d left it (i should really wash it more often).
I hope i never have another accident but if i do, i know where i’ll be bringing it.

Been going here for a couple of year now. Everytime I go, its the same result time and time again, nothing but EXCELLENCE! I have recommended them to numerous people and they have all had the same experience. My cars look brand new whenever I get them back. As good as it gets, there is no one better!

As far as fixing my car goes, I’ll admit these guys know what they’re doing, and they’ll probably do a satisfactory job repairing any vehicle… but my experience with them could’ve been better. Don’t expect much for customer service. Flushing is a busy place, and there are probably hundreds of jobs coming in each day… but still; that’s no excuse for not taking care of the people who are paying you a lot of money to get their car fixed. You are just a name and a number to them. I must have talked to the same guy 5 times, and each time it would be like… «who are you… and which one’s your car again?». Also, they will give you an estimate for about how long it would take for the repair. Expect that it will take double the amount of time. Also, no credit cards and personal checks accepted. Cash, money orders, or bank checks only… another thing they forgot to mention before I arrived to pick up my car.

Joe is a really nice guy and he offers competitive pricing. The shop is right off northern blvd which is much easier to get to without a car (when it is in the shop) than the iron triangle near CitiField. There was no space in his lot one time i went there. It will cause great inconvenience for me if i have to drive there a second time. He drove my car to his home for storage so that i don’t have to do that.

I took my vehicle here for repair a few weeks ago and the service was excellent. The turnaround time was incredibly fast considering the amount and severity of the damage done to my car (i don’t care for rentals, so having it back quick was great). The staff was not only helpful but very patient with the other more frantic customers (most places really don’t care this much). Plus, the location of their office is really convenient (right on Northern Blvd). Basically, this is a quality shop. My SUV looked better than it looked when i first got it… and it smelled really good, too.

took my vehicle for repair, when i picked up my car i discovered the cell phone i left in the compartment of car was gone!
the owner and manager said they would look into it after several days of not gettting a call back, i call the shop, speak to the owner john and he tells me he can’t reimburse me for the cost of the phone that someone from his shop stole.
disappointing that the federal auto body did not step up and accept responsibility and do the right thing, considering i had given them business before and knew them on a first name basis.
my 200.00 phone stolen and i given this business over thousands of dollars in repair costs.
you just don’t tell your customers how do i pay for everything a customer claims to be stolen
like the owner of federal autobody did.
well owner of federal auto body if you have frequent complaints that things are missing from cars from customers than thats a problem
buddy…
i did get an apology
but i cant deposit apologies in the bank
do not ever bring your car here to repair.