Dunkin’ Donuts

I love this place it is amazing I really recommend the egg and cheese and hash brown just try it out for me one time you will love it and maybe you should try out the bacon egg and cheese wrap

Three stars because of staff and cleanliness issues.
Staff issues: There is often a long line and I can see how it can get overwhelming but I have come many times and gotten the wrong food or drink after a long wait. Additionally the cashiers are hit or miss– sometimes they are on top of it and very pleasant, but equally often they are really rude.
Neatness issues: I would never try the bathroom again because although it’s locked, the one time I went in there– toilet paper was all over, urine covering the seat and on the floor, and no paper towels. Additionally the tables at this dunkin don’t get cleaned often so just hope the people before you were neat.
The food and coffee is standard for dunkin donuts, and I like it, which is why I come back. My favorite are the pumpkin or caramel lattes and grilled cheese with hash-​browns. If you are a regular, it’s worthwhile to load money on one of their loyalty cards because they have specials every once in a while for card-​holders only. Decent wifi but I wouldn’t recommend trying to get work done here, it gets very loud.

First World Features:
1) Spacious
2) Lots of seating
3) Extensive menu
4) Internet connection is pretty good
Third World Features:
1) Toilet has dried turd on it
2) Toilet paper strewn about on the floor
3) Tables are dirty, which is their fault, but also the fault of some of the filthy animals who visit this place
4) Floor has garbage on it

This Dunkin is in a very good location but the service and quality of food makes me drive the extra miles to the one by SJU. I usually stop by just for a cup of coffee and it takes forever to place an order and it’s not even prime time rush hours. When I also tried the sausage, egg and cheese I was very disappointed on the quality that I couldn’t even finish it.
Great location, a lot of people on staff, but the quality is not there.

I absolutely hate this dunkin donuts. I’m only going here to purchase gift cards. The coffee and food sucks. The service is even worse. People are texting on their phones while you give your order so then you to repeat yourself. They also always mess up my order. I have them repeat it to me only to have them do the exact opposite. If I ask for liquid sugar why am I getting granulated sugar??? I hate this dunkin donuts.

3 stars just for the fact that it’s dunkin donuts. The location is perfect. The set up is nice, much like a Starbucks. The food on the other hand, not what we’re used to I guess. The bacon looks like doggy treats. But I understand it’s because it’s in a kosher friendly neighborhood. Would be nice if we could get the option of real bacon or the bacon they serve. Much of the food seems like a cheap imitation of what you’d normally see at other dunkin donuts. But again, I understand why, just would be nice to have some options.

Like many of the businesses in this immediate area, this particular Dunkin’ Donuts either fails to realize, or deliberately disregards the fact that while a preponderance of the residents in the immediate area are of the Jewish faith, the neighborhood is by no means exclusively Jewish.
In fact the area is incredibly diverse (a WONDERFUL thing) and people of all backgrounds, ethnicities, cultures and faiths live here.
As such, being major national chain with universal appeal and brand recognition, this location is an oddity, being a certified Kosher establishment, which effectively 86es a large proportion of the Dunkin’ Donuts menu.
There will be no sausage, bacon or ham had with anything you order because its not Kosher. No pork products of any kind, in fact.
So what’s someone who’s a Dunkin’ Donuts fan, lives in the immediate vicinity and has no dietary restrictions, religious or otherwise to do?
Why, completely bypass the location nearest your home of course, and disregard this new location you were originally excited about and take his or her money to one of the other nearby locations.
I understand local or regional business catering to a specific demographic, religious group or other specific clientele cohort, but really, this should not be the case with a large, national chain with worldwide brand recognition such as Dunkin’ Donuts.
This is the same thing that pisses me off about the TD Bank up the street from this DD. «America’s Most Convenient Bank», «Open 7 Days» — Unless you’re in this area, then its closed on Saturday for the Sabbath. I actually almost closed my accounts over that.
So again, another large national business with millions of customers from all religious and cultural backgrounds with a new location that’s useless to a large portion of said customers because it’s apparently only concerned with the needs of one specific subset of its customer base.
I respect and appreciate all religions, beliefs and cultures, but when I walk into a DUNKIN’ DONUTS ANYWHERE in these United States, a brother expects to be able to get his sausage, egg & cheese croissant. Just like when I spot a TD Bank anywhere in the U.S.on Saturday, I expect it to be open within their normal business hours, keeping true to their advertising.
To open up such a well known brand name establishment, and then immediately alienate a large portion of your customers cannot be good for business.
Hell, at least put a big sign in your window indicating that you are a Kosher establishment so those of us with no dietary restrictions can respectfully keep it moving instead of saying «ooohh! Dunkin’ Donuts!» Only to learn shortly thereafter that we’ve completely wasted our time.
But then again what do I know.
When I want Dunkin’ Donuts in the area, I’ll simply take my money down to 168^th street so I can choose from the real DD menu. And when I need TD Bank in the area, I’ll be down on 164^th, since I routinely bank on Saturday, rendering the Main St location useless to me. Smh…

Lack luster service. I understand what a morning rush but the way they treat people is unacceptable and just plain in professional. They need to be more organized. There are 15 employees and none of they know what’s going on and it’s a total lack of team work. I wish I didn’t have to write a negative review because I like coming here but the service is not so great.

The best Dunkin Donuts in town. The staff that work the early morning are a pleasure and service is fast. Plenty of parking at 630 AM.

Pretty good DD in the area. They are the fancier ones with couches, wifi, and a bathroom. It’s a comfortable spot to study and do work (kinda seem-​like a starbucks?) You’ll often see students here studying and some families in here. Keep in mind this is a koshered DD so prices are a bit higher than other DD (maybe like 20 cents or so per item?). Very convenient location also! Thumbs up!

No mention or warning that you’re getting imitation sausage because this place is vegetarian for some reason. The rest of the sandwich ingredients are straight up disgusting at this location too, I think the egg is fake as well. This place is like a bootleg Dunkin Donuts, it’s so weird and nothing tastes right.
Of course if they tell you at the register or put up giant signs warning people they’re not going to get what they expect from a Dunkin Donuts the only people left eating here would be the ones who share the owner’s vegan tastes, so they’re slick about it and only tell you when you ask what’s up with the food.
If you for some reason served a meat dish at a known vegan restaurant you’d make damn sure every single person ordering it knew what they were getting, so why not the other way around? (the answer of course is greed)

This place Reminds me Starbuck looks clean and comfortable different than other dunkin donuts location…

i dont know why they insist on putting 5 sugars into every cup of coffee.
their hot food is disgusting. eggs out of a draw?
the doughnuts are good but way overpriced
the service is terribly slow.
i go on my way to work. in fact everyone there at 7 to 8 in the morning is probably on their way to work. people have buses or trains to catch and spending that much time getting an overpriced cup of coffee is not worth it.
i suppose if you want to sit at one of their tables for an hour and catch up with someone it is an okay place to go

I’m pretty forgiving. I tend to eat up wrong orders without saying boo more often than I should be fine with it. I don’t call to complain and make businesses send their poor delivery guys back over trivial things or send food back to the kitchen. I’m okay eating anything for the most part as long as it’s palatable.
But you, dear Dunkin, are a complete failure. Not once have I stopped in where you got my coffee right, but I get my kick of caffeine so I settle for you from time to time. What isn’t okay is soiled dairy in my coffee after I’ve enjoyed a really good dinner. Yes, it’s warm out and it’s been ridiculously humid. You have refrigerators I assume? USE IT. It’s not a new revelation to keep milk and cream cold. I just gagged up my dinner. Thanks jackholes.

FYI: This is a Kosher-​certified DD location so you won’t find any pork products. I happen to not mind, but for some odd reason, every sandwich is substituted for veggie-​meat (no turkey sausage either). Even this I don’t mind since I happen to meat fast on certain days, but these veggie-​meat patties are the size of a silver dollar and you pay a premium for it. OK.
Time to peel out of this waste of a good location, and head 2 minutes east on Union to the 24hr DD on 168^th…

It’s nice and spacious but vegetarian? Aren’t you supposed to accommodate those that do eat meat? Anyway, I was only here because I was close but I doubt I’ll come back. I always go to the DD on Union Tpke. I appreciate them much more. Two stars because the staff is friendly.

I live close to this Dunkin Donuts so it’s convenient for me to drive by before work everyday. I go literally everyday, speak to the same people, and I order the same exact thing. Every time. They have yet to get my order right on the first try. I don’t mind people messing up my order usually, but messing it up 10+ times? Incompetence is a pet peeve. It also holds me back because it usually takes 10 – 15 minutes to sort out the problem and then for them to make my drink, which is inconvenient if there is traffic or if I am running late. Very frustrating. If you order something more than just black coffee, I would make sure to hold on to the receipt.
They are friendly, however, and the store is very clean, so 2 stars.

FIDDLER ON THE ROOF can’t make a decent cup of coffee would be the tag line for this review. Horrible place with an equally inept, rude and clueless manager. I’m talking about those ‘red shirts” who bark orders at their peon staff. The Indian manager (Why am I not surprised) like most of the other DD establishments in and around Flushing exhibit the same oblivious cheapness and lack of hospitality skills towards customers. One elder lady in front of me exclaimed her drink did not taste minty, and the manager opened it, smelled it and basically said yes it does. She then simply motioned to throw it away even though she just paid for it and he just made a face in annoyance.
I have been here several times and not one person understands how to make a simple cup of coffee with 5 creams and 4 splenda. In every occasion it was darker with less cream. Perhaps cream was equivalent to gold considering the manner in which these cheap bastards are hoarding the stuff. The manager or the owner of this establishment must intentionally instruct these automatons on how to rip off customers when they ask for to much of certain items, like CREAM. This is the same with the other DD near St Johns University on Union.
My last attempt was in Feb when I ordered ONCE again, like a masochist another cup of coffee, same ingredients from another zombie DD associate. As usual, it came back dark and even sour tasting like the coffee was old or the cream slightly spoiled. At $ 4.33 for two medium cups you better believe it should be made right. I then proceeded to ask this toothpick Shylock, a lackey with an idiotic voice and annoying accent working behind the counter making drinks for MORE CREAM. This piss-​ant had the gall to give me a Styrofoam cup with urine sample amount of cream. I said you must be joking and looked at him like the ass-​clown he was. I told this dimwit to get more as this was not enough and he still proceed to again give me blood samples amount. Christ, was this the mayo clinic or a coffee shop? I walked away in disgust making sure he heard when I muttered, You cheap bastard.
I then proceeded to inform the «red shirt» manager to fill the coffee with more cream, since the skinny belligerent shit for brains employee was to busy hoarding cream as if it was religious doctrine from the dead sea scrolls.
I am done with this place. If you want coffee made right and without the meager penny-​pinching tactics that reflect the demographics of this «area» go east to the DD on Parsons Blvd, heading south towards Hillside Avenue. They are the best DD in the immediate area and 10 cents cheaper per medium coffee. In retrospect, I think Jesse Jackson might have had this place in mind during is 88′ presidential run if you catch my drift. The cheap blatant frugality coupled with higher prices should come as no damn surprise. Hence, «F#@%» place!

Finally, a dunkin donuts close to home. They made the interior of the DD very spacious and classy with leather seating.
Located between Chase and Keyfood with parking in the lot.
The staff is super friendly and they upgraded my drink from a small to a medium and gave me a few extra munchkins. Very cheerful bunch, so I would definitely come back