Dugans Restaurant & Lounge

This was the worst experience I’ve had at a restaurant.
One in our party ordered soup and salad. The salad bar was empty and the soup tasted like they dumped a pound of salt in it. So he didn’t get to eat. When we told the waitress she did nothing to fix it.
Two of us ordered their special for the night, the all you can eat shrimp. We waited for 45 minutes and they never brought our meals. We saw they were handing out second helpings of shrimp to other customers so we asked where our meal was the waitress and the owner both ignored our question and walked away. The owner was extremely disrespectful when we tried to ask again where our meal was. When we finally did get our meal it was very disappointing. The potato was cold and the shrimp was burnt.
The restaurant was not full. It did not seem to be a very busy night. But after the experience we had I guess we found out why not many people were there. I would suggest if you come across this restaurant keep on driving by.

Good food, great prices, nice people. This is an old fashioned diner place — nothing fancy, but it all works.

Matt found this little gem by accident but I’m glad I did. The food was great and the service was even better, All for a descent price. The parking lot is big enough for semi truck and trailers witch is nice. I got the patty melt and cheese balls and it was amazing I would defiantly recommend it. If you’re near Floyd, IA you’d be crazy not to stop in for a bite to eat or a ice cold brew at the bar.