Neighbors Credit Union

. I’m so done with neighbors credit union here I am out of town trying to pick up my rental when the teller tells me that she can’t authorize my payment because neighbors didn’t put on alert out that I was going out of town like wtf I gave you all my information about me going out of town and you told me that you would notate my account … I am so pissed cause now I have to wait two whole hours at the airport until they open… Once I get back to Stl I am switching ASAP! I wouldn’t recommend to anyone. Been with you all for years.

For some reason, when I go into a Neighbors Credit Union there is always something wrong, at least 90% of the time. They are either slow, or can’t figure something out in a conversation with each other over nothing probably.
I have had my best experience at the one on Market in the post office building. The one on Halls Ferry and W. Florissant has slacked a bit on customer service and the one on Jennings Station Road and New Halls Ferry has always been notoriously bad.
If you want excellent service with a smile or better than the other Neighbors Credit Union and you don’t mind the drive; go to the one Downtown at the Post Office Building. These other locations are the reason they have online banking and direct deposit, you just get aggravated sometimes from them making you wait while they sit there and talk to one another or sit at the drive up window, while they help the customers inside. I always thought there was a dedicated window teller for the drive up window… guess I was wrong.