Dunkin’ Donuts

I like this DD. They always get my coffee order correct, and for only going in once a week, the fact they know it by heart amazes me! I’ve been to other DDs who mess up a simple coffee order. I don’t go there anymore — Roseland!!!. And it’s nice having the ice cream there too!!!

What can I say that I’ve not already said? Coffee is a HUGE part of my life! I have never been a fan of their doughnuts. They always taste greasy to me and give me heart burn. But their coffee! «Mother’s Milk!» :) I buy and use their K-​Cups as well. If I want a good doughnut I stick to Shop Rite.

The only good think about this DD is the location. The staff is slow and rude. The breakfast sandwiches are cold and when ordering anything besides black coffee it takes an extremely long time. They seem to turn over staff frequently as they are always training new people. I can only assume the poor service is a reflection on poor management. I once tried ordering an icecream cake the the baskin robins they refused to make a cake that was in the cake book on display. That blew my mind…

Coffee in the morning is key! Good bagels and they usually have a short line that goes quick when you stop by early. A lot of grab and go items and it has current decorations up for Valentines day. If you sit at a table inside, be prepared to wipe it down before you start relaxing…

The staff could be friendlier and they should speak english in front of their customers. Not pointing at them and speaking their native tongue. That is rude. The Dunkin’ Donuts in Madison has a much nicer staff. Go there if you want great service!

Unfortunately … this dunkin is the only one that is convenient to go to. I loved going to the Rutherford location when I lived there. But the location in florham park is a joke. Every single time I go in there they either mess up an order, forget I’m standing there waiting for an order, or it’s not made well. And I don’t order anything complicated. Just iced tea or coffee. There is no consistency. I order a wrap and it’s falling apart. The staff either wasn’t trained properly how to make the items, or management just doesn’t care. Where is corporate??? Shouldn’t there be inspections?
Every time I try and give them another chance I regret waisting my money there. On countless occasions they have made me late for work. I’m not the person to write bad reviews but after the experiences I’ve had, I needed to say something. They really have to step up their game.
Now I go to the Starbucks across the street, much better service, and product.

I probably wouldn’t take the time to write a review on a Dunkin Donuts if it were not for the fact that my experience left me speechless. I purchased an extra large coffee one morning and as the lady handed me the coffee there was a large black hair hanging out of the cup, trapped underneath the lid. I immediately pointed it out to her at which point she shook her head in disgust, took off the lid, dumped the coffee down the sink and PROCEEDED TO FILL THE SAME CUP WITH REPLACEMENT COFFEE! When I said I didn’t want it in that cup and I just wanted a refund (by now my stomach was not feeling real well) she said «just wait over there until we can get a manager to issue a refund». Needless to say they were busy, so I waited about 5 minutes and then started to leave. The clerk just looked up and saw me leaving, smiled at another employee and said something in her language and laughed. I won’t be going back there ever again and, if they read this, suggest they all start wearing hair nets!

Clean, big DD with a Baskin Robbins too. I don’t like this pairing, but it’s not my store.
Parking competes with Trader Joes next door and that can be a pain. There are a couple of tables out front and some inside too.

Everyone in this store is RUDE. I will not be back. #dunkin #fail #mydunkin

I’m not a big Dunkin person, I go only when I really need a pick me up to start my day. Unfortunately this is the store I have been going to recently and I have never had a good experience. There is always a long line in the morning, which is to be expected, and they seem to do a good job keeping it moving to take orders and pay, but this is where there ends up being issues. You will either get a girl who speaks little to no English taking your order and ringing you up or the total stoner girl. Neither will give you correct change and your order will almost always be incorrect. I don’t order crazy things, usually pretty basic, but if I order milk I can tell there’s cream. If I order a bagel I order a certain kind and will often times get the wrong bagel or the wrong spread.
I get that this is a busy place and its not fine dining but it’s not that hard to count out correct change and give people what they actually ordered. I come in on my way to work and want to be in and out but that rarely happens.

I don’t just go around reviewing random Dunkin Donuts I’ve stopped in once — I only review the Dunkin’s I frequent. I judge DD’s on a few things and this one seems to deliver.
It’s usually pretty packed in the morning, but they do a pretty good job of keeping the line moving… and, they do this with one register which is actually impressive. Then, I also look at how long it takes to receive your order. Again, they’re decent on that front. Last, I judge them based on the finished the product. This place does a fine job there.
So…it’s a solid DD that I’ll continue to hit up…

This is an okay Dunkin, but it could and should be better. In the summer, the place seems to have little or no air conditioning. Given the recent heat wave, this particular store was pretty unbearable.
Second, they have a large seating area and free WiFi, which normally is inviting for eating-​in. However, this store, which is very busy, is almost always filthy. The tables are covered with the food and wrapping remnants from prior diners; and the chairs are covered with years of accrued crud that needs to be scoured off. I’ve heard many people complain that their light-​colored pants were dirty after sitting there. The management should do what other busy fast-​food restaurants and food courts do: during their busiest times, they should designate someone to stay in the dining area to clean-​up.
The beverages/​food are standard DD fare and it’s fine. I find that many of these stores will screw-​up your order when they’re busy, especially if there’s a language barrier. How many times have I stressed (repeatedly) that I want «white» cheese on my sandwich and received yellow cheese? A lot. But on balance, this store would be fine if they would fix the A/​C and keep the dining area clean. Is that too much to ask?

I had a latte on Friday last week, my first and last DD experience. I could not stomach it. I am not sure if it was typical of their coffee offering, or if my expectations and taste is above what DD can offer. Dishwater would have had more taste

typical dunkin fare … but they always give me incorrect change…