Tilted Kilt Pub & Eatery

Just had lunch for the first time at Tilted Kilt. Great atmosphere. I just got a cheeseburger and fries. Service was fast and burger was cooked perfectly. Not dried out like other places. Fries are nice big steak fries. If you come during the day ask for Carrie. Super nice, super cool waitress. This place has plenty of tvs. Will be back for sure

We thought we will try this place– even brought my 12 y/​o daughter– not a good idea. I was surprised when we entered the restaurant, not recommended for family dinners/​meals. The servers were provocatively dressed.
The wait for the food to get served was too long considering it was Tuesday night, and the place was not so crowded. I observed a lot of servers flirting with costumers or just hanging out together chatting with each other or on their cell phones (???).
Our server was very nice– not her fault that our food was not prepared on time. In exchange for the wait and the inconvenience the restaurant gave us $ credit which I really appreciated.
Food were pricier than normal, my burger tasted okay– I had better, but my husband said his chicken wings were great, one of the best he ever had.
Beer choices are just average, not something to sing praises for.

Service at the bar is in a word… horrible. Food is typical bar food, but the Shepard’s pie deserves consideration.
beer choices are average… and the girls beautiful… Just expect pitiful service

Could be better, got my burger medium but it came out well done. Told the server and she freaked out saying «i don’t know what you want me to do» she was clearly new. Over priced beer… I’d rather go to hooters

Service was pitiful. My friend ordered a chicken wrap, waitress didn’t put it in. Got the wings, 6 for $ 9.50. Girls weren’t attractive or talkative or friendly for that matter. The boobs and outfit ain’t worth the effort or money. This guy is sticking to Hooters.

STAY AWAY IF NATALIA IS YOUR WAITRESS!!!
With that said, went here on a Monday night bc my friends and I wanted to try some place different since we have never been to tilted kilt. To make the story short, it was a horrible idea. Our waitress was very unprofessional. She talked about her last clients, how they tipped her little amount of money. I can understand why they did tipped her what they tipped her. She is horrible. She admitted being on drug before coming into work. I didn’t ask if she smoked or took pills. She needs to find another business establishment to work.
I see why it’s a 2.5 stars establishment. With Unilocal filtering more then half of the negative reviews, and it’s still 2.5.
It was my first time, so I can’t judge on everyone else, but NATALIA is horribleeeeee!

Food is decent, great space but wait staff is slow and have no real concern for actually doing their job.

Tall, brunette, average-​looking waitress most likely stole a $ 100 bill out of my wallet. When I asked the manager (I believe his name was Steve) to look at the cameras for me to ensure that it was her, he agreed. Three calls and three weeks later, he still hasn’t returned any of my phone calls. This tells me that what most likely happened is their upstanding waitress did indeed go out of camera’s view and take money out of my wallet. For a place that lacks in the class department, you would think they would at least try to compensate by being diplomatic. Nope, just scumbags without a high school or college degree. I enjoyed the food and I would have came back if it weren’t for this experience. I won’t be spreading good thoughts about the Tilted Kilt to friends.

About what I expected. Places like these succeed on service. I can honestly say that I’ve never had bad service. The girls are attentive an chatty (yes, I think strippers like me, too). They seem generally knowledgable about their beers, and I’ve never waited for a beer.
Managers seem to be non-​existent. I haven’t seen on around regularly in any of my visits.
Food is not great, but edible. But that’s not why we come here. Fish (from the fish and chips) had great flavor, but the oil hadn’t been changed in a while, so the batter tasted burnt. Fries were actually decent, especially with malt vinegar.
On another visit, I had the chicken Caesar salad. Romaine was good and dressing was tasty. You could tell the croutons were straight from a bag, but few places make their own anymore. Cheese was from a Kraft shaker and a little heavy, maybe dial it down some or get fresh parm. All of that was acceptable for me. The chicken was the problem. When it came out in 5 minutes, I knew it wouldn’t be fresh, yet I was still disappointed. I’m not sure how long prior to my visit it was cooked, but it was obviously precooked. Maybe in a factory, maybe at the store yesterday. Edible, but fresh chicken could have made that dish!
If you’re looking for scenery and great service, you should visit. If you’re looking for a great mean, maybe try something else and get drinks at TK after.

Went in here on Thursday evening for a drink and ended up leaving with nothing only a few customers lots of staff we got seated right away and waitress came right over but everything downhill from there asked about happy hour which website shows they have but told none at this location then we ordered drinks and waited and waited saw them sitting at bar waiting for us but not delivered we tried to get staff attention but were ignored so after another wait we finally got up and left Told hostess on way out why we were leaving no response from her either. Worst service ever experienced in Florence area will never go back

Visited tonight around 6:00PM. Food wasn’t good, but wasn’t bad… just OK. The service we experienced was poor. The «Irish Dip» was a sub-​par. Had to ask for refills on tea and soda. Expected better from reviews on Google+. Will not be repeating.

Compared to all of the Kilts I have been to this one is the most wide open. They have a huge bar area that houses an equally huge drink selection.
The food is the standard Kilt selection, which is to say there is nothing bad on the menu.
The staff is polite, friendly and knowledgeable.
Last but not least the view is terrific.

Pitiful service. Sat for 10 minutes before manager came up and comped us a round of beers. It wasn’t even busy in there on a Monday night. He told us the b squad was working and our server would be here in a minute. We finished the beer and not one server. We got up and walked out. Sorry as hell!

No one was rude, but NOT ONE person was friendly or attentive. Service was awful. Food was good. It was very slow but MANY employees there. We were asked for a drink right away, as we looked at the taps he walked away… he stood 5 feet away talking to the waitresses and we had to call to get his attention 5 minutes later when he still hadn’t come back (he, I’m assuming, is a manager). Then he promptly walked away again without asking us if we wanted a menu. 5 more minutes at least before we got someone’s attention for a menu. Then another 10 before someone took our order. Finished our drinks before our lunch was even ordered in this very dead restaurant! My boyfriend went back another time and had the same experience. We wont be back.

The waitress was extra attentive towards us and gave killer service. Our food was hot and yummy, which we also got rather promptly. Our burgers came out and were cooked correctly. The spinach and artichoke dip was awesome too. My Bloody Mary was one of the best ones that I’ve had anywhere. My husband’s Guinness came out perfectly chilled and foaming. I have to say that I’ll definitely be bringing my husband back here!

Garlic fries and inferno burgers are outstanding! Service is good. Beer is ice cold! Wife says staff is friendly and we would be back.

Food was decent without too much of a wait, although my waitress inexplicably brought my appetizer & main course at the same time. That can’t be standard practice? I went alone around 1:00 p.m. on a Saturday afternoon & the place was so noisy I could barely hear myself think, so I can’t imagine trying to have a conversation if you visit with a group. Décor is exactly the sort of kitschy mix you’d expect from a place like this (posters of Irish, British & Scottish films, maps & art featuring leprechauns & other common symbols of the co-​opted cultures. My waitress didn’t bother to thank me for my visit, tell me about the Kilt Club or suggest I come back — she could have been busy, flaky or maybe I wasn’t hot enough for her to flirt with? Who knows? Pickings are slim for Irish Americans wanting a hint of their heritage in this area & it’s a shame we have to settle for waitresses whose sole connection to Irish culture might be a shamrock tattoo they have somewhere on their anatomy. Such an inauthentic experience.
Nothing is real here. Not the cheesy nods to Irish culture & not the surgically enhanced waitresses (ok, one or two of them might be sporting god-​given attributes). Not even their names are real. When you are greeted by your server, sorry, your «Kilt Girl,» she’ll write her name on your drink coaster. Last night, mine was «Kitty.» That was, until she had a different name when another waitress addressed her & when I received my bill & saw a different name listed. Illusions shattered. Life devastated…
I know it’s key to their appeal, but consider their clientele & take a look at their Facebook posts. Pictures of their «Kilt Girls,» meant to elicit comments from cretins who you’re likely to find one table over on your next visit.
Decent burgers, with a heaping side of superficial sexism.

Let’s face it, you don’t go to this place expecting good service, food and beer. These things are, however the elements that will make a business successful.
Since I was by myself, I elected to sit at the bar since the place was packed. Being required to start a tab while ordering food seemed a bit like a overly strict policy, but whatever.
It is the little things that count. I ordered a Kentucky Bourbon Barrel Ale that should be served properly in a Brandy glass. I guess they don’t know that. oh well, no big deal. I ordered the Irish Dip with Sweet potato fries. Normally, when I order food, I would expect the little things… Silver wear, napkins, etc. they must be out if those things.
The food arrived fairly quickly, but tasted exactly like something I would find at Arby’s. Oh well. The service is friendly.
As others reported, service is slow, but that’s not the reason why you came here, was it?
Overall, the manager on duty should be embarrassed, but I doubt it. The place is packed, the bar is over poring, what could go wrong? I wonder if the franchisee holder ever looks at Unilocal

My first 3 star rating. It’s chaos in there. I don’t think anyone had any idea what section they were working.
Once we got a waitress she was nice, but really busy. She tried her best to do a good job. The bus boy was the hardest worker in there.
The food was ok. I had Irish stew. Wasn’t enough of it in a portion. The beer was good too.
50 million TVS and can’t get a single HOCKEY game. Seriously. They said they’d have it tomorrow.
I’ll go elsewhere next time.

Horrible experience. Sat at bar & got served right away. Then looked at menu & bartender asked if I wanted anything to eat. As I was holding menu in hand getting ready to order, she walked off & never came back. After 20 minutes, I put cash on bar to pay check & another waitress cashed me out.
My buddy & I witnessed the manager or assistant manager flirting with the bartenders the entire 20 minutes while we were wanting to order. 4 bartenders and not one stopped to check on us, even when they saw our empty glasses.
No training, no customer service & a clueless manager.