This place is yucky, I found Poop in the toilet, and then meet in my taco. MEET?!? The lady said to me,“hi how may I help you?” And I said excuse me? I don’t need any help? Do I look poor? So then I proceeded to order a taco.(The one that had meet in it) and she said do you want cinnamon sticks, and I said yes. So that part went well. Then the ketchup in the packet tasted spicy, so I think it was rotten. And then my mom called me and said my dog died, sooooo… It was basically the worst day ever. Then my dad said the irs was coming after us so we might lose the home. And my youth group forgot to Invite me to kings island because I forgot to bring sacks last week. This was the worst experience I have ever had. 7 out of 10 would bang. 5 stars… I’m sorry but it’s the truth.
Zoë D.
Classificação do local: 1 Florence, KY
This has to be THEWORST Taco Bell on the planet. They are excruciatingly slow, inept, and apathetic. Narcoleptic chimpanzees could do a faster, more accurate job and that’s with naps thrown in. I stopped by about a half hour before they closed, there was one car ahead of me in the drive through. I placed a simple order, a combo of a burrito and taco. I asked for no sour cream or beans on the burrito. I then waited for about 20 minutes while cars piled up behind me, still with the one car in front of me. Cars started honking, the wait was so long. Eventually they gave the previous car one tiny bag and it was my turn. Not sure why the long wait for what looked like a small order, but then I waited another 10 minutes for my own small order, on top of the 20 I had already waited. They didn’t apologize or even mention the long wait. They didn’t interact with me at all except to thrust an arm out to take my payment and hand me a soda. They were too busy laughing and joking with each other to even acknowledge me. When they finally, rather rudely shoved my bag of food at me, I asked again, «no beans or sour cream, right?» because they are notorious for messing up orders(as I’ve experienced multiple times at this location). He assured me my order was correct and I drove the less than 5 minutes home. I ate my taco, but of course the burrito was filled to bursting with sour cream. And also tasted… odd. Like the meat was old or something. I went straight back, the time was now about 3:10. I told them what happened and he said something along the lines of, «We’re closed, what do you want me to do about it?» I said, «I waited for 30 minutes for an incorrect order and you won’t do anything about it?» The guy shrugged at me. They offered no assistance at all. I demanded something, since they wouldn’t even give me my money back, and the guy gave me three vouchers for a free taco. I paid over 6 bucks for my combo, the three tacos wouldn’t even cover that. I mentioned that and the guy looked at me like I was an alien and wandered off. So I drove next door to the Sunoco gas station and got two fresh, big juicy hot dogs for 2 bucks. Stay far away from this location. Go to the Taco Bell on Mall Road instead.
Emily D.
Classificação do local: 1 Florence, KY
This taco bell is a trainwreck. Everytime I go they are out of something, usually ground beef… like really? They are slower than a blind snail navigating a maze and their drink machine is always out of syrup. And instead of replacing the syrup like they are supposed to they hand out cups of crap flavored soda water to the customers. Will never go here again, it’s worth it to drove up to US42 and get food. They have never run out of tacos…