Marriott Shoals Hotel & Spa

Nicest hotel in the Shoals area.
Good restaurant in the hotel lobby. Staff is very friendly and the rooms are nice.
Gym is serviceable, and clean but not great.

Great stay!!! The hotel is beautiful, the rooms are large & very pretty views from every room. I love having a refrigerator in my room. The spa was wonderful, the treatment rooms were lovely & quiet & the team there was awesome; attentive & welcoming. I was thrilled to find a sauna in the locker room.
Every team member I encounter during my stay was warm & friendly, eager to provide recommendations & directions. Live music in the bar, movie night on the lawn, great food– it was the perfect vacation.

We booked a double queen room two weeks in advance and when we checked in at the hotel we were given a king with an air mattress for our son. The front desk was unwilling to help. For the price, no one should have to sleep on an air mattress. We cancelled the reservation and then had to find other accommodations. Poor customer service.

Recently I had the pleasure of visiting this lovely hotel. The accommodations are exquisite and I could not have asked for a better meal. The spa and massage was top of the line as well. The only thing that could have improved was the level of professionalism and less gab amongst the staff. I love good old southern hospitality but I care not to hear someone complain about being busy or gripe about who is getting off work late. Keep that in the break room. I am still rating 5 stars and hope management will work on getting the staff educated in professional consideration and discretion about their personal lives. Most of the staff were on their A game.

I was in Muscle Shoals for work and found a nice Marriott property nearby. I was in room 1628, with a beautiful view of the river and Wilson dam. My room was clean, decorated in standard Marriott décor, and dining by room service was quick and the food was good. The cable package lacked the channels I usually watch in hotels, however, like NFL Network and MSNBC. So, I missed seeing the Bears lose to the Cowboys (probably better that way). But, those channels ought to be part of most cable or satellite packages. Otherwise, I have no complaints about this property. Parking offered free self-​parking or valet as an option.

Stayed for one night and it was very nice. The room smelled good and was very clean. The furniture was very nice and the bathrooms were well done. The pool looked like fun, but we did not go in. Instead, we used the indoor hot tub and indoor pool. We ate at the 360 Grille, the revolving restaurant, which was very good as well. We liked it so much we plan to go back just to stay there for the weekend and play some golf at the nearby golf course!

This is one of the best hotels I have ever stayed in. I took my girlfriend for a weekend getaway and didn’t know what to expect. We were immediately greeted at the front door and I knew this was going to be a great experience. The room was as advertised and we received the amenities we requested (higher floor and foam pillows). Large and very clean room (we had a one king bed overlooking the pool).
To me the highlight was the resort style pool area. It was crowded and the staff ensured all guests were taken care of. An Excellent bar area by the pool with some great drinks that didn’t break the bank. We ate at the in-​house restaurant for dinner and it was fantastic. My girlfriend orders well done steaks and I got really nervous for her. Somehow they pulled it off and I must admit that was one good steak for well-​done.

Best pill and staff possible. Has anything to do from swimming, spa, golf, sauna, jacuzzi., arcade, gym and the list goes on. Great get away…

Wow. This has to be the most incredible hotel I’ve ever stayed at. My boyfriend and I are staying here as part of an interview, and the staff have been absolutely wonderful. Room service, for a lot or a little food, is 30 minutes, and I think that is totally reasonable! Food has been delicious, and I’m about to enjoy a day at the spa! Will update at the end of our stay.
I’m still wowed over this place! The Spa experience was out of this world! Enjoyed an amazing deep tissue massage and an amazing facial! I don’t do spa manicures because they’re usually not as nice as the ones from regular Asian nail salons, but I really needed one for a dinner and this one was a little less than ok. But honestly, if you have the time, get a massage and facial, and give yourself some extra time to use the steam room, they have this eucalyptus spray that smells amazing.
All in all I was very sad to leave, this place is phenomenal!

I really enjoyed my stay at this Marriott location over the last few days. My company hosted an event and the management and staff were amazing.
Everything from the service, guest rooms, food, and conference center accommodations was phenomenal. I appreciated the level of care and professionalism of the management and staff. They met every request with a courteous smile and Southern charm.
Everything on our menu selections for breakfast (from delicious cheddar grits, veggie sausage, local bacon, fresh parfaits), lunch (fresh salad, veggie casserole, pasta salad, fresh roasted meat, etc.), and dinner (sirloin steak, salmon, Mac n cheese, herb roasted potatoes, pork roast, Southern fried catfish, cheesecake, fresh turtle brownies, and peach cobbler) was delicious and flavorful. In addition, the rooms were beautiful, spacious (and had high vaulted ceilings), homey accommodations, luxurious bathrooms, and great views of pool, Wilson Dam, Tennessee River, and their outdoor lounge area from most rooms.
I also enjoyed the commitment to spotlighting the local Southern history related to music and the arts throughout the facility. There are posters, memorabilia, and items related to the Muscle Shoals music boom and the hotel bar had great live music most nights. I would definitely return for a mini-​weekend road trip to this Marriott location!

This is a fine hotel and the women who work the Concierge Room are wonderful (Kay and Rhonda)…however, the last two stays there I had problems… loud college kids partying one time then as my luck would have it, loud high school kids out of control… some chaperones (sarcasm)
Anyways, good thing I carry with me ear plugs… fitness center, pool, and the Swampers Bar are great… don’t miss the Happy Hour Specials.
Only complaint would be a somewhat limited TV channel selection… NO NFL Network and NO WGN.

I work at a Marriott property, so I had a couple of days off and decided to put my associate discount to good use! I had seen pictures of this lovely hotel in Florence, AL and was so impressed with it. I’ll be honest, it almost place of work to shame, and it’s an upscale 4 star hotel! Immediately, I was impressed by the size of the place while driving up the road, and was even more blown away by the gorgeous lobby. The Marriott Shoals is truly upscale with a courteous staff and super spacious and immaculate rooms. The balconies are lovely and offer some nice views as well. Everything about the stay was just perfect, and it’s a shame I only got to spend one night there! It really exuded that regal old Southern charm that one only gets to experience in places like Alabama.

Ive stayed in hundreds of hotels in this country, and this one is in my top 10 for sure.
The rooms are very comfortable, each with a balcony facing the pool area/​Wilson Dam/​Tennessee River. There is also a mini fridge. The bathrooms (at least ours) were great too– with a large shower and separate tub area. The concierge lounge is perhaps the nicest that I have ever been in, and the comp breakfast they offered was ok– the bacon was the best free bacon Id ever had though.
The pool area is terrific– Its enormous and adorned with numerous fountains and waterfalls. There is even a little «grotto» area and a water slide. There is an additional heated pool inside that I did not try. The hot tub was a little small, considering the size of their other aquatics. We were told that there was no outside food or drink allowed in the pool area, which is my only complaint.
I wont speak much on the restaurant and bar, as that should be a separate review, but I will say that I loved the outside bar because they had numerous fire pits surrounded by comfy couches and chairs for you to lounge the night away.
This is BY FAR your best lodging option in the surrounding area, and I highly recommend it.

Reservations did not inform us of heavy construction ongoing here. This includes all weekend as well. Very loud and distracting. We drove from Mobile (350 miles) for a quite wedding anniversary getaway, and were unpleastly suprised with this. Not expected with a Marriot. Local staff offered to move us to another room but really should have been offered at initial check-​in. Saturday morning coffee station depleted by 9 am; had to notify front desk. Bronzeback grille downstairs, however offers a very enjoyable and delicious dinner (our was prepared by Chef Justin), who stopped at our table.

Best hotel in the state of Alabama as far as I am concerned. Beautiful area, great live music, well kept, friendly service, just everything you look for in a nice southern hotel.
I highly recommend splurging on the breakfast buffet in the morning. mmm crab omelet and home made granola. mmm
This is the place to stay.